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Comfort Inn & Suites Ruston-East

2.5 star property

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Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Outdoor pool
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

6.6 out of 10

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Tech University
    ‪4 min drive‬
  • Ruston Sports Complex
    ‪6 min drive‬
  • Lincoln Parish Park
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Ruston-East

Ruston hotel with outdoor pool
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Comfort Inn & Suites Ruston-East provides a hot tub and a fitness center. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Comfort Inn & Suites Ruston-East is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

6.6
Rating 10 - Excellent. 329 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 226 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alycia, Forest Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stop and stay for the night during my road trip. I felt safe, and it was clean. Amenities around the area such as food and gas stations. I order Uber Eats and was super quick.
Stayed 1 night in Mar 2025

4/10 Poor

James

Business traveler
Disliked: Cleanliness, property conditions & facilities
I’m not one to complain but, I feel I need to say this. Part of the mechanism in the tub lying in the bottom off the tub. The collar for the shower head was folded double and not covering the hole in the wall. There was caulk splattered in several spots in the bathroom floor. I large crack and separation in the corner of the water closet wall. Needless to say I didn’t shower during my stay. When I went downstairs to eat breakfast it wasn’t ready at its specified time. Upon checkout at 6:35 it still wasn’t ready. I asked the desk clerk about it and he didn’t realize it wasn’t ready. The light in the area weren’t even on. My self and two other guest left before eating.
Stayed 1 night in Mar 2025

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cleanness
Stayed 1 night in Feb 2025

6/10 Okay

Luther

Liked: Cleanliness
The adjoining door to the room next door would not lock, so we had to change rooms. The front desk receptionist was not available for about 15 minutes as she was making r
Stayed 1 night in Mar 2025

2/10 Terrible

Misty

Business traveler
Disliked: Staff & service, room comfort

February ‘25 No hot water

Rented 6 rooms for my team that had a competition in Ruston. 6 out of 6 had no hot water (we were on 3 separate floors) and 1 room had no heat (it was in the 20s outside). When we called the front desk we were told that there was nothing they could do about it.
Stayed 1 night in Feb 2025

2/10 Terrible

Tania

Disliked: Staff & service, property conditions & facilities
There was no hot water for 2 days so no one in my family could take showers. Elevator door crashed open and closed and we were waiting for it to fail. No spare Toilet paper in room. No coffee before breakfast like every other hotel i've ever stayed in. Breakfast didn't get put out until 730am.
Stayed 1 night in Feb 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay at that hotel again we had to changed rooms because the rooms not clean had walk down the stairs because the elevator wasn’t working I had to help some elderly people’s down stairs because know stuff members would help so I will not be staying there anymore
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly Staff, But a Disappointing Stay

The staff were very friendly, and the front desk was kind enough to upgrade me to a better suite when the WiFi didn’t work in my first one. However, I experienced a major issue when someone unexpectedly walked into my suite because the front desk mistakenly gave them my room key—completely unacceptable. Additionally, the TV remote didn’t work properly, the elevator stopped functioning, and the suite wasn’t clean. There was hair on the counters, pee drops on the toilet, and crumbs on the chair. Many floor tiles were cracked or broken. There was a sanitizing spray left in the closet, which was a good thing, but I ended up using it myself to clean the counters and toilet. Despite the friendly staff, it was not a pleasant stay, and I likely won’t book this hotel again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Reginald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was broke, Tv didn’t work and the water was cold
Stayed 1 night in Feb 2025

4/10 Poor

Kateshia

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is just outdated or the owners aren’t keeping up with the property. Our room wasn’t that clean either. We felt like we had to tip toe around. We wanted to stay in town an extra night but was uncomfortable so we drove back to Georgia
Stayed 2 nights in Feb 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Okay. Not the best. Front desk were very friendly.

Ehh, it was okay. The staff was very nice and I made a request to clean/refresh our rooms between the 2 night stay. Which housekeeping did wonderfully. They did have a nice selection for breakfast. My only complaints are, the refrigerator wasn’t working when we got there. We figured it out and realized it was not plugged in at all. The toilet paper holder wasn’t even fixed back onto the wall in the bathroom. There was something on the smeared on the wall that was not cleaned off. No telling if it was food or bodily fluids 😒. Also a small amount on the curtains. No bed bug mattress protectors on the mattresses. Found a baby cockroach and an ant in my room. Bugs don’t bother me, so I killed them and flushed them down the toilet.
Stayed 2 nights in Feb 2025

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in and the room ac was broke and they forgot to tell us. It was 88 degrees in the room. They did not have any other rooms available. Finally we went back downstairs and I asked if we could get a refund so we could find another hotel and she gave us another room. Room did not have hot water.
Stayed 1 night in Feb 2025

10/10 Excellent

carlen, Nacogdoches

Very clean, comfortable beds, nice comforter and pillows. Cold ac. Hot shower!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and easy to access property
Stayed 1 night in Feb 2025

10/10 Excellent

Travis

Stayed 7 nights in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Boooo

Both Internet options and tv did not work.
Stayed 1 night in Feb 2025

8/10 Good

Tonja

Liked: Staff & service
The place is clean. Fresh paint job.
Stayed 1 night in Feb 2025

10/10 Excellent

Emal

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe property
Stayed 1 night in Jan 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a great stay for a weekend getaway from home. No complaints other than the elevator for the building sounded and felt like it was going to break while riding. There were also some small stains on the pillowcases and sheets, but nothing too bad. Overall great service and stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025