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Comfort Inn & Suites Ruston-East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Property amenity
Outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Military Museum
    2 min drive
  • Railroad Park
    3 min drive
  • Louisiana Tech University
    3 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western PLUS Ruston Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1001)
The price is $89
per night
$103 total
includes taxes & fees
Jan 6 - Jan 7
Best Western PLUS Ruston Hotel

About this property

Comfort Inn & Suites Ruston-East

Ruston hotel with outdoor pool
An outdoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Comfort Inn & Suites Ruston-East provides a spa tub and a fitness center. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Comfort Inn & Suites Ruston-East is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 360 out of 1004 reviews" "
Rating 8 - Good. 199 out of 1004 reviews" "
Rating 6 - Okay. 128 out of 1004 reviews" "
Rating 4 - Poor. 125 out of 1004 reviews" "
Rating 2 - Terrible. 192 out of 1004 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dominque Jones

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid in full for three rooms one month in advanced. Upon arrival around 7:55pm I was told that only one room was cleaned, and it wasn't the the type that I paid for. The front desk agent Eric then called Lena, Supervisor and in their conversation Eric said, "there are no rooms in Ruston so, what are we going to do?" I am traveling with a large family and toddlers and I needed to be secure in my travel and have some where to stay. Like most people, I do not like being inconvenienced especially when properly planned out. There is no way possible my rooms were not available and not cleaned. I was told that I needed to wait over an hour to allow them time to clean the other rooms and that timeframe was not actually guaranteed. While Eric went out his way to try to accommodate us, the hassle of getting settled with twin toddlers was extremely exhausting. I am disappointed in my stay at comfort inn.
Stayed 1 night in Sep 2024

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No pool, no phones, and clean your own room
Checking in was a nightmare! First two rooms they tried to give us were dirty and had such wet carpet that it splashed when we walked in. The poor desk clerk tried so hard - kudos to him!! He finally found us a room, and it was decent overall. However, the cleaning staff doesn't do their job as completely as they should. There were two cups of suspicious liquid in our closet, the mirror was filthy, and the dust in there was ridiculous. Not to mention the algae filled pool outside our window. Even the life ring flotation device to save drowning swimmers was old and cracked. Disgusting. And the clerk let on that NONE of the phones in the hotel (rooms, hallways, etc) work - just the front desk. Management has gone cheap here, and they shouldn't be running a hotel if they can't do so safely.
The "pool amenity".
Suspicious liquid in cups. Ewwww
No cover, and it was blowing dank air.
Does anyone dust?
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Stayed 1 night in Aug 2024

2/10 Terrible

Gina

Disliked: Staff & service
My room was prepaid through Expedia. I arrived at hotel and was told that no rooms were available. The person was extremely rude and told me it was not his problem, and to talk to Expedia. Expedia had nothing to do with it. I’ve never prepaid for a room and told there was no room. I had the spend over an hr you n I gone win th Expedia and had to find another hotel at night.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience!
Stayed 1 night in Sep 2024

2/10 Terrible

Sharonda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When I arrived to check into my room the guy at the desk informed me that all the rooms were sold out. I didn’t understand how could all the rooms be sold out when I had reservations. He told me that since I booked through a 3rd party that didn’t have to honor my reservation since I didn’t book directly through Comfort Inn &Suites that they didn’t have to honor my reservations and I should have called the hotel and made sure I had a room. I was not the only one he said this to it was also 2 other couples in the lobby that was told the same thing. He was very rude and told me he didn’t care. I told him that I couldn’t drive 5 hrs home. He responded that he didn’t care. If there is a problem with 3rd party reservations I don’t think that customers should use this networking since when you get to a hotel they can not honor your reservation that you reserve and pay for upfront and the hotel can get their money and hang you out to dry and it’s like hell to even get a refund. I will no longer use a 3rd party or stay at this hotel again. And then the hotel is very nasty no hot water. Elevator sound like you about fall out and nasty. Television would not turn off we had to listen to the television all night and it was loud. This was a horrible experience for me and my husband
Stayed 1 night in Sep 2024

2/10 Terrible

Gina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was prepaid but when I arrived was told that no rooms were available. I asked how could that be when it was prepaid. There was no explanation or apology. They just said to contact Expedia. Had to drive 45 mins away to find a room late at night.
Stayed 1 night in Sep 2024

2/10 Terrible

Denise

SCAM!!
There was no stay! When I arrived, the manager said there were no rooms! No matter which question I and another person who had paid for a reservation, his response was “There are no rooms!” Hotels. com - I DEMAND A REFUND!!
Stayed 1 night in Sep 2024

2/10 Terrible

Jaylen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Cynthia

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Towels were folded but were damp. Bathroom needs updating new grout and shower
Stayed 1 night in Sep 2024

2/10 Terrible

Latoya

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t recommend
Stayed 1 night in Sep 2024

8/10 Good

Greg

Traveled with family
Liked: Staff & service
All was good noise from the interstate hwy,roomwas on that side.
Stayed 1 night in Sep 2024

4/10 Poor

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
A little disappointed
Booked hotel due to the discount and price. Checked in and when we got to the room, it had a very foul odor. Later that night we discovered the air conditioner was leaking water onto the carpet causing the strong smell. Also since I was in town, I invited my 9 yo neice to come swim, only to discover the pool was closed, major bummer, it would have been nice to know before we booked. The breakfast was pretty fair, omelets, sausage, pastries, etc.
Stayed 1 night in Sep 2024

4/10 Poor

Todd

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were disappointed. We did not notice how dirty the bedding was until morning. We saw many roaches in the bathroom and crawling on the walls in room. The swimming pool was closed and green. Our room smelled musty. The elevator doors slammed shut. Breakfast was also disappointing. The only good thing was the staff. Very sweet.
Stayed 1 night in Sep 2024

2/10 Terrible

dontrael

Disliked: Cleanliness, property conditions & facilities
I’ve stayed here twice in the past two weeks. The first room had mold in the closet. Then I was given a room that wasn’t cleaned. I received a third room that was okay. On my most recent stay my room had a mouse in it so I was moved to another room that had a strange smell and no remote for the tv.
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Stayed 2 nights in Sep 2024

4/10 Poor

Marquita

Stayed 1 night in Sep 2024

8/10 Good

Glenn

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
It was a good experience. The in room air conditioning worked well but caused water to soak into the carpet around the AC unit. This caused a mild odor in the room
Stayed 2 nights in Sep 2024

2/10 Terrible

Shannon

The place was nasty and filthy
Stayed 2 nights in Sep 2024

2/10 Terrible

Hildredge

Stayed 1 night in Aug 2024

2/10 Terrible

Linda

Stayed 3 nights in Aug 2024

6/10 Okay

Kile

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024