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Quality Inn Ruston

2.5 star property

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Photo gallery for Quality Inn Ruston

Accessible Room King Bed Non Smoking | Premium bedding, desk, soundproofing, iron/ironing board
Lobby
Dining
BBQ/picnic area
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • Housekeeping
  • Breakfast included
  • Parking included
$86
includes taxes & fees
Sep 14 - Sep 15

Explore the area

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1951 N Service Rd E, Ruston, LA, 71270
  • Louisiana Tech University
    ‪4 min drive‬
  • Ruston Sports Complex
    ‪6 min drive‬
  • Lincoln Parish Park
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn Ruston

Ruston hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Ruston offers 57 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site, along with a car charging station.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Ruston
Quality Inn Ruston
Comfort Inn Ruston Hotel
Ruston Comfort Inn
Quality Ruston
Quality Inn
Quality Inn Ruston Hotel
Quality Inn Ruston Ruston
Quality Inn Ruston Hotel Ruston

Quality Inn Ruston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 205 out of 663 reviews
Rating 8 - Good. 177 out of 663 reviews
Rating 6 - Okay. 122 out of 663 reviews
Rating 4 - Poor. 79 out of 663 reviews
Rating 2 - Terrible. 80 out of 663 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Owedia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing the room some thing were broken the breakfast was cold had to warm up in the micowave the warmer food the food was not turn on and the girl that was put add more the manger was every rude when i ask for a receipt and she would not give me one of the whole change said they could not and would not i will not book with yall again would not tell me the price i was paying for my room dollies are tape together had a hard time getting my stuff to my room GALD TO LEAVE
Stayed 1 night in Jun 2025

2/10 Terrible

Karrie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty, the service was not great and we had bugs in our room. The pool was supposed to be operational and it was not.
Stayed 2 nights in May 2025

6/10 Okay

Joe

Stayed 3 nights in May 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities

Yuck

The rooms were filthy and had a foul smell. The housekeeping came and took our dirty towels, but would not bring us new clean ones so we were left with no towels. The beds had stains on the blankets and sheets, and the floors were slick. The walls Baseboards and doors were filthy, cracks in the ceiling as well. The TV was extremely old and did not work well. Overall, this hotel lacked quality and should change its name to just Inn.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service! Very friendly staff!! Loved the cheese grits!!
Stayed 2 nights in May 2025

8/10 Good

Nolan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It’s a nice place. Staffers are friendly Bathrooms could be updated… sink area is small, hardly room for toiletries. Suggest putting a shelf under the sink.
Stayed 1 night in May 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Pamela, Balch Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but very cold in room. I won't complain
Stayed 2 nights in May 2025

4/10 Poor

Jaimie and Jo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Satisfactory - They Can Do Better

Towel shortage, seemed very rationed and not cleaned/bleached properly; rough washed. Asked for cleaning 2nd day, they left all dirty towels in bathroom and only took the trash, left some new towels, and basically made up the beds. Staff was friendly, hotel floor was quiet, but needs serious upgrades to interior. Even dollies were old and hanging on for life - that's a real easy fix. Exterior of property was neatly kept, but I can't give interior and cleaning a 3. Get (hire) some seasoned, mature workers in there who are serious about room cleaning and not on cell phones. Also, redo wall paper - peeling in various noticeable areas throughout our 2nd floor. Enforce smoking rules - first step on elevator we were hit with weed. Don't just have the property in Ruston just to exist - invest and make it pop and better, particularly coming from a beautiful Indian culture and ownership where I know you all know class and elegance. We'd likely not stay here again. Upgrade bedding and wall plug fixtures. That bedding is so 1970s. For these reasons, I'd have to give our stay a 2 star rating. Also, realized last day of check out (Monday), phone cord was completely not active.
Phone was LITERALLY not working.
Stayed 3 nights in May 2025

6/10 Okay

Bonny

Traveled with family
The room was clean and the bed was comfortable. However the bathroom seriously needed work, drywall and patching, which has apparently been started but not finished. The shower was very slow to drain. There were several electrical outlets in the room that did not work. We normally like Quality Inn, but we will not be staying at this one again.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I felt safe there and it was quiet and relaxing
Stayed 1 night in May 2025

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Weird smells, rundown and outdated, shampoo bottle half used in my room, other peoples trash in my room, public restroom soap empty, low staff, breakfast nook was a complete mess. Won't stay here again.
Stayed 1 night in May 2025

8/10 Good

Brenda

Stayed 2 nights in May 2025

8/10 Good

aaron

Stayed 2 nights in May 2025

6/10 Okay

Michael

Traveled with group
Disliked: Staff & service
Guy working front desk was rude!
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was friendly and professional. The beds were comfortable. Otherwise, the hotel is poorly maintained. The bathroom vent fan was broken and hanging from the ceiling. The shower curtain rod was broken and the shower head was defective. The floor was filthy, we discovered after stepping on the wet floor and then back to the bath mat. Plus we had to request towels. Breakfast was typical hotel fare with cold and soggy hash browns. Housekeeping delivered towels but did not make the beds.
Stayed 2 nights in Apr 2025

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed was hard. The pillows were rough. The shower curtain needed to be changed. They ran out of towels.
Stayed 2 nights in Apr 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Excellent customer service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Anita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Dana

Traveled with family
Just wasn't convenient
Stayed 2 nights in Mar 2025

8/10 Good

Marling

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in.
Stayed 1 night in Apr 2025

4/10 Poor

Deneent

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we went up to our room the door was open. I went and told the front desk and he said that’s ok. It made Ms very nervous . Also there where 3 dead roach’s on the floor. And the desk was dirty. Not impressed for sure.
Stayed 1 night in Mar 2025

8/10 Good

Eulicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025