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Ruthin Castle Hotel

Property class: 4

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Photo gallery for Ruthin Castle Hotel

Exterior
Garden
Bar (on property)
Aerial view
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$138
includes taxes & fees
May 4 - May 5

Explore the area

View in a map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Place, Llangollen Motor Museum
    ‪3 min walk‬
  • Place, Ruthin Castle
    ‪8 min walk‬
  • Place, Eryri National Park
    ‪33 min drive‬
  • Airport, Chester (CEG-Hawarden)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double or 2 Twin Beds

Family Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Room 2 Adl + 1 Child

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

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Bar (on property)
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  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 51 reviews
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About this property

Ruthin Castle Hotel

4-star Ruthin hotel with restaurant
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available once per stay.
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

5 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Ruthin Castle Hotel features a full-service spa, 5 hot tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Ruthin Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Ruthin Castle Hotel has a restaurant on site.
Dragon Tafarn - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Spa fee: GBP 35 per person per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Ruthin Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Couldn't fault it. Had a fantastic stay
Stayed 2 nights in Jan 2026

4/10 Poor

paul

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was not worth £20 and considering the plumb tomatoes were cold and the other items were warm only I weren’t impressed. Breakfast starts at 07:30 hrs but was not on time any of the days I intended was another letdown, on the Friday ’my last day’ I went to breakfast at 07:30 hrs and waited 10 mins only for them to tell me they were taking orders for breakfast only so I missed out as I had the be at work from 08:00 hrs. Not impressed with this place at all, I won’t be going back.
Stayed 5 nights in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, friendly and helpful. Food very nice as was the service. DSpa good value for money and restful, the outside hot tubs in the snow great fun. Room clean and tidy, decor a little tired but then again it is an 800+ year old building! did not at all detract from our stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another amazing stay at the Castle! As usual room is always clean and warm, staff always friendly. See you again in a couple of days!
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Absolutely amazing stay, lovely room and good food. We will most definitely be back.
Stayed 1 night in Jan 2026

6/10 Okay

Donna

Disliked: Cleanliness, staff & service, amenities
The room was very very tired , chipped bath, windows that don’t fully close, tea and coffee facilities closed in a filthy dingy cupboard, booked a double room for our wedding anniversary and we were given a room with two single beds pushed together. Would not return and would not recommend really disappointing stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were very friendly and couldn’t have been more helpful nothing was too much trouble and they made our stay lovely
Stayed 2 nights in Dec 2025

10/10 Excellent

michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff who made the wedding party run smoothly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dewi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Echellent Staff at Reception and Room was lovely xx
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent. Make sure to check out the spa, never met such a good all round staff team from management to front of house. Excellent stay
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, dinner choice good and tasty
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a wonderful place, incredible historic building. Staff very friendly and welcoming, good service and excellent food. Rooms comfortable and well equipped. A wobderful mid-week stay and looking forward to going back again.
Stayed 2 nights in Nov 2025

8/10 Good

Simon

Liked: Staff & service, room comfort
Staff were brilliant, location is fantastic, this is an older hotel being a castle but it’s sad to see many of the outside areas are shut off crumbling away.
Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great could have had more choices on the menu but food was still good
Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My last son and I stayed here every Christmas, since then I still come back with family every year. Very friendly and helpful staff. Lovely rooms and beautiful hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Stayed 1 night in Nov 2025

8/10 Good

Colin

Stayed 1 night in Nov 2025

10/10 Excellent

N

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay , always to a very good standard . Buffet breakfast good variety across the board . Fantastic grounds and building . I discover something new / old (it is a castle ) everytime I stay there !!
Stayed 2 nights in Oct 2025

8/10 Good

Randy

Liked: Staff & service, property conditions & facilities, room comfort

Ruthin Castle - Descent Stay

Ruthin Castle is a beautiful location with a good selection of rooms. Staff was friendly and parking was sufficient. A would rate it as a god mid-range stay. We did not take advantage of the spa services so we can not rate that aspect. Our main complaint was our room had a pretty bad sour / moldy smell. After a few minutes you are "nose-blind" to it, but it was a bit overwhelming when we first step into the room.
Stayed 2 nights in Oct 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ancient monument in a great location. Superb place to stay. Lovely staff and great service. Standard room was a little tired, but ok. Breakfast was superb. Dinner menu is not very imaginative, bar and wine is expensive. Worth checking out other nearby options for food and drink.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the Castle! Friendly staff, room clean and warm as always. We always enjoy a nice cold drink from the Tafarn and take time out watching the peacocks- amazing place, se you again very soon!
Stayed 1 night in Oct 2025