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Ruthin Castle Hotel

4.0 star property

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Photo gallery for Ruthin Castle Hotel

Bar (on property)
Garden
Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
$140
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Place, Ruthin Castle
    ‪6 min walk‬
  • Place, Clwydian Range And Dee Valley
    ‪4 min drive‬
  • Place, Moel Famau Country Park
    ‪10 min drive‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double or 2 Twin Beds

Family Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Ruthin Castle Hotel

4-star Ruthin hotel with restaurant
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available once per stay.
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

5 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Ruthin Castle Hotel features a full-service spa, 5 hot tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Ruthin Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Ruthin Castle Hotel has a restaurant on site.
Dragon Tafarn - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Reviews

Ruthin Castle Hotel Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 466 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

Reviews

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with great staff. Rooms are a little tired, however, that is part of the charm
Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Damien

Traveled with group
Liked: Staff & service
Windows in the room were rotten through and mouldy. The plug hole of the bath clearly hadn’t been cleaned in a while and I don’t think the room could have been decorated in 30 years. Although the hotel and grounds are beautiful the upkeep and cleanliness of the inside left a lot to be desired.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
A lovely stay, great location. Rooms just need a bit of tlc.
Stayed 1 night in Jul 2025

8/10 Good

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort

Lavinia stop over

Stayed over so we could visit Lavinia the room was nice and the setting is really nice
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bal

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Summer

Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

Me and my hushad an amazing weekend for our 1st anniversary, food was excellent location was fantastic. Hottub in the forrest was an experience, although the Sauna was a little too small, not much value for money we paid on the twilight package we picked. Next time we would just book the hottub. Peacocks roaming around the grounds feeding out of your hands was something else. I would highly recommend a stay at Ruthin Castle.
Stayed 2 nights in Jun 2025

8/10 Good

timothy

Stayed 2 nights in Jun 2025

8/10 Good

JANET

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed here before and like the grounds and location Dining room small and dark Bathroom fan did not work and bath taps leak
Beauty in the garden
Overlooking Ruthin from Offas Dyke trail in Clywdian hills
Up near Moel Famau AONB
Local Permanent Resident of Ruthin Castle Hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As usual a brilliant stay at the Castle. Rooms always clean, staff always friendly, hope to be back next month. Peacocks are amazing!
Peacocks do sort of fly!
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Mike

Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Most enjoyable stay as always
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is built into an old castle. You can walk around the ancient castle sections and there's information about the history which is all really interesting. Plenty of parking and lovely grounds. Nice restaurant and bar and spacious bedroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Another fantastic stay at the castle. Room warm and clean. Friendly staff. Hope to see you again next month!
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location. Friendly and helpful staff. Excellent food.Would love to re-visit .
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 2 nights in May 2025

8/10 Good

Jonathan

Traveled with partner
Disliked: Property conditions & facilities
It’s kind of 2 castles, the real one and the Victorian addition so a great mismash. Yes it needs more staff on the cleaning and maintenance side and another gardener who doesn’t just blow leaves around with a leaf blower but it also has some some wonderful views and a great place to just wander around to the cries of the peacocks. Our suite had recently been revamped so big roll top bath, loads of hot water and 2tv’s, one in each room. Fresh milk available from the bar and ok Wi-Fi. Dinner was good esp. my battered pork and oriental coleslaw. Breakfast not so great, only fruit to go with the yoghurt tinned grapefruit and prunes poor quality coffee and fatty bacon but for the price was OK. The real reason to stay is you can wander around the various nooks and crannies and on a sunny day that’s good enough. Bar and dining room both very dark and not so clean with dust n cobwebs everywhere. The town is just beyond the gatehouse so easy stroll to have a wander around Ruthin too. We had a DBnB deal midweek which was good and pleased we stayed, it could be more pleasant if cleaner and better maintained but then would probably cost 50% more so for us we’d accept it as it is but just be prepared for the dust n grubbiness and think well it is a castle (or 2)
The entrance
Great starters
Grounds
Stayed 1 night in May 2025

8/10 Good

Michael, Wichita

Traveled with group, Traveled with partner
Liked: Staff & service
An 800 year old castle, as you would expect, the facility is a little dated! But other than that, what am experience. Truly enjoyed our 4-days here. A good restaurant, a decent breakfast, and a very nice spa! Not sure I would stay again when in Northern Wales, many other options. But one time a must for anyone! And the peacocks, beautiful!
Stayed 4 nights in May 2025

8/10 Good

prajesh

Liked: Cleanliness, staff & service, room comfort
Hotel
Stayed 3 nights in May 2025