Ruthin Castle Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ruthin Castle Hotel

Aerial view
Property grounds
Exterior
Bar (on property)
Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Pet friendly

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Nantclwyd y Dre
    ‪2 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪67 min drive‬

Room options

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Family Room, 1 Double or 2 Twin Beds

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Exclusive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 King Bed (Prince of Wales)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double or 2 Twin Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Ruthin Castle Hotel

4-star Ruthin hotel with restaurant
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available once per stay.
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

5 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

BAZAAR has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Ruthin Castle Hotel features a full-service spa, 5 spa tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Ruthin Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Ruthin Castle Hotel has a restaurant on site.
Dragon Tafarn - Onsite restaurant. Open daily.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 spa tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Ruthin Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 931 reviews" "
Rating 8 - Good. 273 out of 931 reviews" "
Rating 6 - Okay. 138 out of 931 reviews" "
Rating 4 - Poor. 62 out of 931 reviews" "
Rating 2 - Terrible. 33 out of 931 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise, Maryville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, staff absolutely amazing and attentive. Would stay again!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
My boyfriend and I had a lovely 3 night stay at this wonderful hotel. Staff were very pleasent and acomdating and catered for our pet dog. Wonderful surroundings and civer lots of history. Had a lovely old feel and very relaxed attitude and not stuck up. Not the most modern but you can get that anywhere. Brilliant architecture. Would visit again.
Stayed 3 nights in Oct 2024

6/10 Okay

Ian

Stayed 1 night in Jul 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
It was lovely being in a castle with history. The room was large and quirky. The area is fabulous. Disappointed that my spa treatment was cancelled half an hour before and asi lived too far away coukdnt return
Stayed 2 nights in Oct 2024

6/10 Okay

Ian

Liked: Cleanliness
Few improvements still needed
Went for two nights but different this time ,the lovely library bar not open any more in castle ,and berties restaurant closed, have to use other bar and restaurant now which nowhere near good enough as the other two, The rooms lovely ,clean and warm include bath etc cleanliness of rooms excellent but why the toilets in the castle itself look like something from 1960 i dont know,i know its a castle and want to keep it looking like one, but i feel the toilets should be brought up to date now,as im sure it would put a lot of people' off getting married in the castle with toilets of that standard. Obviously not a criticism of stay but just a few improvements neeeded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martyn and Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tom

Liked: Staff & service, room comfort
Disliked: Cleanliness
Room 207, prince of wales suite, 13/10/24
Absolutely stunning place most staff were lovely, only thing to let it down, the cleanliness, the bedside tables near the sockets was a thick layer of dust and in the bathroom roller blind was full of squashed bugs (just a lack of attention to detail).and part of the bath was broken and the breakfast was pretty standard, but we stayed in room 207, the prince of wales suite and the room was gorgeous and we went on a walk round the grounds was amazing, the woman who greeted us at reception was lovely I didn’t catch her name but she had short hair and glasses, made us feel very welcomed,
Stayed 1 night in Oct 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Lovely place
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another fantastic stay at the castle. Staff always friendly. See you again soon!
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very warm and welcoming food was great
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hasan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs EV charges in the carpark.
Stayed 1 night in Oct 2024

6/10 Okay

Maurice

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience a castle
We took our eldest partner from Thailand to experience a castle for a couple of nights. They / we loved it. We've recommend it. The town is beautiful ( I want to move there) stunning beauty of North Wales.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite which was out of this world. The only comment for improvement was the heating. The suite was so big the heating never really coped, but a fantastic experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, the room was clean and tidy - could do with a little updating around the hotel. Breakfast was lovely, lots to choose from, never ran out of anything. Staff all lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Another great stay at the Castle. Friendly staff and rooms always clean. But remember it is an old castle so expect some friendly spiders and ghosts! See you again next week!
Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher, Wokingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and beautiful grounds around the castle. Always enjoy staying here.
Stayed 2 nights in Sep 2024

8/10 Good

David Wyn

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Sep 2024