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Ruthin Castle Hotel

4.0 star property

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Bar (on property)
Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Garden
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Castle
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 1 Double or 2 Twin Beds

Family Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double or 2 Twin Beds

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed | Living area | 32-inch LCD TV with digital channels, TV

Exclusive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed (Prince of Wales)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double or 2 Twin Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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The price is $145 total
includes taxes & fees
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About this property

Ruthin Castle Hotel

4-star Ruthin hotel with restaurant
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available once per stay.
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

5 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

BAZAAR has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Ruthin Castle Hotel features a full-service spa, 5 hot tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Ruthin Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Ruthin Castle Hotel has a restaurant on site.
Dragon Tafarn - Onsite restaurant. Open daily.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Ruthin Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 983 reviews
Rating 8 - Good. 287 out of 983 reviews
Rating 6 - Okay. 144 out of 983 reviews
Rating 4 - Poor. 63 out of 983 reviews
Rating 2 - Terrible. 34 out of 983 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Stayed 1 night in Mar 2025

8/10 Good

Lee

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gail

Liked: Staff & service, room comfort

Celebrating my retirement

We had a very pleasant 3 days stay it’s our third time here and we are looking forward to our next visit
Stayed 3 nights in Mar 2025

10/10 Excellent

Rhos

Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025

2/10 Terrible

NICHOLAS

Sorry we had a car crash on the way and never made it . Nightmare of a day .
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel to stay at, the groubds are absolutely amazing. You can sit outside with peacocks roaming around you. You have admire the beautiful ruins in the gardens and take cracking photos. Food was lovely and he staff were great. I will stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, room comfort

Very relaxing weekend break at Ruthin Castle Hotel

We were met by a very friendly and helpful receptionist and this set the positive scene that was repeated by all the staff we met for the whole of the visit. The food was excellent along with the service that came with it. The hotel is as expected ie an old building in need of some repair that was full of atmosphere and history. The gardens, inhabited by the beautiful resident peacocks were well maintained and nice to walk around. We were only there for a weekend break but I could visualise how lovely it would be as a wedding venue, especially if they were as lucky with the weather as we were. I would happily return for a longer break in the future.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicola

Disliked: Cleanliness

Hubby birthday

Was very disappointed with spa and hotel so run down and terrible bedding, was taken ill around 9.00am on 1st march really bad stomach flu horrific stomach pain, horrendous getting home yesterday afternoon, absolutely wiped out today and so weak and fever symptoms
Stayed 1 night in Feb 2025

6/10 Okay

joanne

Liked: Cleanliness, staff & service
It was an ok stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the castle! clean and warm room as usual. Friendly staff. See you again very soon.
Stayed 1 night in Feb 2025

8/10 Good

Claire

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely castle set in stunning grounds. We went for a wedding and the wedding event rooms were fab. The food and service was great amd the staff were lovely and it was all very well organised. Cleanliness was good too. Only negatives were that some of the rooms were tatty and in need of attention. Peeling wallpaper, broken toilet flush, trim missing from bottom of shower etc.
Stayed 2 nights in Feb 2025

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Property conditions & facilities

Average. Run down and neglected

Very run down and not value for money
Stayed 1 night in Feb 2025

6/10 Okay

James

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Firstly, the staff are all lovely and very accomodating even at busy times. They are all extremely polite and do their best to make your stay be the best it can be. The grounds themselves are beautiful,with hundreds of years of history both inside and outside the castle. You are free to roam around at all hours and partake in a history trail. There are many placards around the hotel/castle so that you can learn plenty while there. The small town of Ruthin is only a 5 minute walk from the hotel. The food is also excellent, if not slightly overpriced. However, eating in the medieval themed "Tafarn y ddraig" makes it worth the price. Certainly a unique experience. Now onto the negatives. This is not a cheap hotel by any standard, with even the cheapest rooms costing over £100 a night. With the standard room that I stayed in, I found it to be a bit dirty, particularly the carpet, with many dog hairs and flakes of old mud in it. This continued into the bathroom, which was spacious. However, there was a strange damp odour coming from it, probably because it was a wet room with poor ventilation. As an aside, the water pressure and temperature was very low. This meant that filling the huge bath took well over 1 hour. Overall, it is a unique experience that you will not regret. The food is tasty, the grounds are beautiful and the staff make you feel welcome. If you have the budget, go for a room upgrade to really feel like the King of the castle.
Stayed 1 night in Feb 2025

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a most enjoyable stay everything was lovely .
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle. Rooms always warm and clean. Staff always friendly. See you again soon!
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Ben

Stayed 3 nights in Jan 2025

10/10 Excellent

Sheli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place
Stayed 1 night in Nov 2024

8/10 Good

Dawn

Traveled with partner
The castle has so much character & charm. Set in beautiful grounds
Stayed 1 night in Jan 2025

2/10 Terrible

Martin

Stayed 1 night in Dec 2024