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I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.

This is an amazing hotel in Osaka. Convenient location. Clean room, comfortable bed, extremely polite staff, excellent breakfast with lots of choices. I will definitely choose this hotel again for my next visit in Osaka.

The location is perfect for those who will go to places by trains or buses because it is right across the Kyoto train station. We love that they open the breakfast area for guests to help themselves with water, tea, etc. you could even get convenient store food/snack and eat there. We enjoyed our stay there.

Location was only a few minutes away from the station and quiet. Clean and spacious room. Decor was elegant although it was a little too dim otherwise the room was very comfortable. Friendly and helpful staff.

Smooth check in, close to transportation and grocery/food .be ready to pay the taxes in cash for there Is not a person at the desk. Everything is handle through a messaging system.

Occasionally could smell cigarette smoke possible from neighbors. It was comfortable and gave a somewhat classic feel to the stay. Only suggestion would be to upgrade couch size in living space and change carpet.

The rooms do not look like the pictures. Management was not helpful when telling him I was unhappy with the room. It seemed to be a me problem not there’s. other staff were kind and friendly when greeted. Rooms are very outdated. Far better hotels around the area