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Sapa Cat Cat Hills Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sapa Cat Cat Hills Resort & Spa

Exterior
Reception
Exterior
Family Quadruple Room | Minibar, in-room safe, desk, bed sheets
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
086 Fansipan, Sa Pa, 33000
  • Cable Car Station Sapa
    11 min walk
  • Sa Pa Square
    12 min walk
  • Sapa Catholic Church
    14 min walk

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, bed sheets

Superior Double or Twin Room

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Panoramic Double Room

Minibar, in-room safe, desk, bed sheets

Panoramic Double Room

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Deluxe Double or Twin Room

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, desk, bed sheets

Family Suite Room

  • 1098 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About this property

Sapa Cat Cat Hills Resort & Spa

4-star Sa Pa resort close to Sapa Lake
This resort features an outdoor pool, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Change of towels is available on request.
Sapa Cat Cat Hills Resort & Spa offers 97 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 32-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining options at the resort include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Sa Pa resort also offers an outdoor pool, spa services, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Sapa Cat Cat Hills Resort & Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
H'Mong - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • H'Mong

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of VND 1000000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sapa Cat Cat Hills Resort Spa
Sapa Cat Cat Hills & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Resort
Sapa Cat Cat Hills Resort & Spa Resort Sa Pa

Sapa Cat Cat Hills Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 40 reviews" "
Rating 8 - Good. 7 out of 40 reviews" "
Rating 6 - Okay. 5 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Traveled with partner
This property was advertised very well. Upon arrival the space looked nice too. It is definitely an average place to stay but not as good as you would think. Safety latch was broken as soon as we arrived, and staff tried to charge us extra money for this at checkout. Luckily we had taken a photo. Throughout the night we heard lots of people partying, yelling, and slamming doors. It took 2 days (majority of our stay) to get a night of sleep uninterrupted by this - Bear in mind we are in our 20’s and have stayed at party hostels that were more restful. Staff was good but again we have experienced better. Seems like not so much a place for foreign visitors. I will say the breakfast was good and there was definitely some helpful and very kind staff. Not a bad place to stay, but just not 5 stars.
Stayed 3 nights in Sep 2024

6/10 Okay

Vinh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staff in the restaurant lied and being shady. Customer already paid the bill but they lied and to hustle more money so they can pocket the money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is an extremely fitting name! Feels like you are on a retreat, staff happy to help with any requests, views are astounding and cleanliness second to none - extremely happy with my stay and would recommend to anyone going
Stayed 3 nights in Aug 2024

6/10 Okay

Tareque

Stayed 2 nights in Jul 2024

10/10 Excellent

Phong

Traveled with group
Excellent on everything, I enjoyed my stay and will come back and stay here again. Thank you very much to all the staff taking good care of me.
Stayed 2 nights in Jun 2024

2/10 Terrible

JIHYUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amera

Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am speechless with this hotel in a good way! Everything was excellent all around. The staff was very friendly and helpful, breakfast was amazing with lots of food choices with the view into the mountains and rice fields.The room was very clean and everything was functional. The best part was the view from the room into the mountain and rice fields. I highly recommend this Hotel.
Stayed 1 night in May 2024

6/10 Okay

Virginie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The views are breathtaking! The staff is pleasant but not good at communication : they speak VERY little English which makes the simplest request or question for a very difficult time. I was rushed out of my room because the cleaners were waiting outside my door…it was 9/9.30am so it wasn’t unreasonable to be still getting ready in the room I feel. The room though had a wonderful view but the outside window were dirty so…bit of a shame. The food offer is not good in restaurant and the cocktails (3) we asked for took for ever. Clean bedrooms and surrounding but not very enjoyable stay to mostly food offering and lack of understanding one another.
Stayed 2 nights in May 2024

10/10 Excellent

Ngoc Hien

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views. we loved waking up to the perfect view from our room. breakfast options was quite amazing, there was plenty of options. our favorite of the vietnam trip
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Dovile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is something else! Amazing. Stunning views, beautiful saroundings. Specially Cat Cat Village (walking distance about 20min) and Sapas center about 15 min walking. Lovely lovely hotel. It's clean, staff helpful,.
Stayed 1 night in Apr 2024

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the room were amazing! The breakfast was delicious and the staff were all wonderful.
Stayed 1 night in Nov 2023

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, amenities
The property was very stunning decor as each room Is built as a bungalow. However, they should put some scent or detergent on the bedsheets and rooms better since our rooms did smell like bleach. Overall, it was such a pleasure stay.!

8/10 Good

N A

Liked: Cleanliness, room comfort
COLD AND MISTY
We stayed for 3 nights and were a disappointed overall when we went in mid November 2023. Hotel and staff were average. Major roadworks all over Sapa with large construction diggers etc!! It can be very misty, so book 2 nights rather than 1 just incase. Rented 125cc motorcycle from the hotel at 200k dong per day, quite worrying when front and rear brakes failed going down hill!! Too wet to do any long treks. But the main event for us was the clear view above the clouds at the top of Fansipan at 3142m. Return cost of cable car was 800k dong. About 1/2 hour up steep steps to the very top with lots of interesting temples/pagoda on the way.
Stayed 2 nights in Nov 2023

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
The views from the rooms are spectacular. It’s a bit out of Sapa town (about a 10 min drive) but this was perfect as it was so quiet and you got the stunning views of Mount Fansipan. They initially put me in the wrong room and it was fully booked that night so couldn’t move me. This room was very cold. That was a bit disappointing, as the room did not have a balcony or top views (what I paid extra for) however, they gave me 30% off my food bill and upgraded me the next 2 nights. The upgraded room was fantastic with panoramic views and warm air from the aircon unit (needed at this time of year). The rooms are all set into the hills so an electric car can take you from your room to the main reception/breakfast area otherwise it’s a very steep walk. Hotel grounds can be very slippery when wet so be careful of that. Overall a wonderful stay in one of the most beautiful places I’ve ever seen.
Stayed 3 nights in Oct 2023

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, property conditions & facilities
Potentially to provide more vegetarian / muslim friendly meal options.
Stayed 2 nights in Sep 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel at all costs!!!
Pool was green, rubbish and dirt everywhere, cigarette butts on floor of breakfast room, bedroom had mould, shower flooded whole bathroom, door lock was snapped off. We raised issues with staff on the first night, they were all having a party and hotel staff were seen drunk rolling around the hotel foyer. Attempted to get a refund, hotels.com have been useless. Had to pay for another hotel down the road and have never been reimbursed for our terrible experience not only with the hotel but with hotels.com. Very disappointing as we spend thousands a year with them. Customer service 0/10!!! Avoid
Stayed 2 nights in Oct 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet with awesome view resort.
We book a 2 nights panoramic view rooms. Located on the top, rooms are all individually. Nice mountains view from balcony and bathroom. Spacious and clean. Buggy will ferry guest up to room or you can take a slow walk up. Good breakfast varieties friendly staffs. Resort is located 10mins from town but is walkable. Catcat village is just below the resort. The only downside is they don't even allow us to keep 1 room till 1pm although we booked 4 and pickup is 130pm.
Stayed 2 nights in Nov 2022

8/10 Good

Ying Pyng

Stayed 3 nights in Jun 2022

10/10 Excellent

Melina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Marc-Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Jul 2024