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Sapa Hills Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sapa Hills Hotel

Hiking
Front of property
View from property
Ecotours
Hiking

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
035 Muong Hoa, Sa Pa
  • Muong Hoa Valley
    12 min walk
  • Sa Pa Square
    16 min walk
  • Cable Car Station Sapa
    18 min walk

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Double Room

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom, Balcony, Mountain View

Family Room, 1 Bedroom, Balcony, Mountain View | Desk, blackout drapes, free WiFi, bed sheets

Family Room, 1 Bedroom, Balcony, Mountain View

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Apartment, 2 Bedrooms, Non Smoking, Patio

Desk, blackout drapes, free WiFi, bed sheets

Panoramic Apartment, 2 Bedrooms, Non Smoking, Patio

  • 645 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Large Twin Bed, 1 King Bed and 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, blackout drapes, free WiFi, bed sheets

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double or Twin Room, City View

Desk, blackout drapes, free WiFi, bed sheets

Superior Double or Twin Room, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

Sapa Hills Hotel

3.5-star Sa Pa hotel close to Sa Pa Square
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a steam room, concierge services, and dry cleaning. Change of towels is available on request.
Sapa Hills Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature slippers and designer toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle, a train station pick-up service, and a train station drop-off service. This Sa Pa hotel also offers a steam room, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Sapa Hills Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: VND 70,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Spa

  • In-room massages

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laundry detergent

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately VND 70000 per person
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sapa Hills Hotel Sa Pa
Sapa Hills Sa Pa
Hotel Sapa Hills Hotel Sa Pa
Sa Pa Sapa Hills Hotel Hotel
Sapa Hills
Hotel Sapa Hills Hotel
Sapa Hills Hotel Hotel
Sapa Hills Hotel Sa Pa
Sapa Hills Hotel Hotel Sa Pa

Sapa Hills Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 25 reviews" "
Rating 8 - Good. 11 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Minh Khang

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smells really bad in the elevator, the bed is very uncomfortable, hard mattress, be careful there's stain on the blanket, service was great and super nice :)
Stayed 3 nights in Jul 2024

10/10 Excellent

Sushil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was a great experience The hotel is very near 10 minutes walk to sun plaza station for fansipan Host Kenny was very nice he woke up at 6.30 for breakfast for us. He is very responsive and if you are planning to go to fansipan i would recommend to get the desk from hotel it’s cheaper than buying tickets at the spot. Climate was very nice
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, friendly staff, and close to everything in town. Stayed during tet and staff was happy to help us with anything we needed.
Stayed 3 nights in Jan 2020

4/10 Poor

estelle

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with everything
We took a sleeper bus from Hanoi, so when the bus needed us off at 06:00 (as we arrived at 03:15 and the driver let us sleep longer), it was kind of the hotel to let us use the bathroom and sort our bags before leaving them at reception. There was no chance for an early check-in thus this was good enough service. We organised a guided tour with them, which arrived at almost 10:00 and not 09:30, but that's fine. When we did check-in after the guided tour, our room was in a great condition compared to our Hanoi hotel. It was spacious, but the only complaint we have is how soft the bed is. It was like sleeping on a marshmallow. The shower was fine, pressure was good and hot water was evidently present. For breakfast included, it was a good spread for a bufffer - coffee, tea, orange juice, yoghurt, fresh fruit (apple, banana and watermelon), Pho Gai (Vietnamese Chicken Noodle) - made on the spot, fried rice, fried noodles, crepes, bread, fried egg, jams, cold cuts, cucumber and tomato. Had a bit of everything to ensure we were stocked up for the hikes we did. Overall, it was a great stay!
Stayed 1 night in Oct 2018

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

JUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view
The view was so nice and its location also close to cat cat village and other rated restaurant. Their service also was great. The hotel was clean and quite.

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
The receptionist was extremely helpful, we made a transportation booking with our previous hotel in Hanoi who did not give us a confirmation of the booking. The staff went lengths to help us contact and reach out to the previous hotel. We were really grateful and it had been a pleasant stay at Sapa Hills Hotel!
Stayed 3 nights in Jan 2018

8/10 Good

Renata, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location. Friendly staff.
We really like our stay there. Is good to know they don't have elevator from the lobby to the first floor and nobody helps you with the luggage. Also, there are only fruits and rice in the breakfast for vegans.
Stayed 2 nights in Dec 2017

8/10 Good

brad, canada

Liked: Cleanliness, staff & service
Nice hotel Good breakfast
Nice hotel with good breakfast! Hot food choices not just cereal. Staff were very accommodating ,Friendly, helpful! Well located to trekking the area. There is a great walking trail up behind the church. ( lots of steps and slopes- not for persons with a cane!)
Stayed 2 nights in Nov 2017

8/10 Good

caz, London UK

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and reasonably priced hotel
The hotel staff were very helpful, especially the hotel manager. Rooms were spacious and comfortable and breakfasts were good. Location was in a busy street which was noisy and made worse while we were there by building works going on through the night. This made our stay more challenging due to lack of sleep. However on the night that there was no building work going on, it was relatively quiet. It would suit travellers on a lower budget.
Stayed 3 nights in Aug 2017

8/10 Good

Robinne

Liked: Staff & service, room comfort
Amaazing view
The hotel is well situated for Sapa town it has an amazing view , but at the rate they are building in Sapa at the moment I hope it keeps its view. Good breakfast but very noisy as it is on a busy road and there is lots of construction in Sapa at the moment
Stayed 1 night in Jun 2017

8/10 Good

Dawn, SG

Liked: Staff & service, property conditions & facilities, room comfort
Acceptable for the price paid
Hotel was not too bad , could be abut cleaner but for the price it's is acceptable. Construction at the area was abit noisy.

8/10 Good

Thao Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, nice and clean
The hotel is new and clean, the view from window and 5th floor are amazing. The staff are friendly and helpful, we had late breakfast when they already cleared out everything but the girl there was nice enough to offer us a meal with bread, omelet and pancakes. The road to the hotel is small and dirty since there are a lot of hotels are under construction, it can be noisy in the morning too but it's really literary constructions everywhere so you need to accept that. Overall nothing to complain about and would recommend it for everyone

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, we loved it! Super soft beds, cute roo
This hotel was so nice! We loved the view and the room was spacious and very pretty. We especially loved the adorable pretend fireplace. The beds were so soft and comfy and it felt like sleeping on a cloud in a cloud (it is a really, really soft bed so if you need it firm be informed). The staff was so helpful and kind and super nice! They were so attentive! The included breakfast was ok, but the cafe downstairs is great for drinks and for hanging out if it’s rainy.
view from room
room
cute pretend fire
view
Stayed 2 nights in Sep 2023

2/10 Terrible

Poungwon

Disliked: Cleanliness, amenities, property conditions & facilities
비수기지민 예약 체크, 방 배정도 안돼 있었슴. 손님이 없어 조식은 쌀국수로 대체. 하루만 머문 게 다행.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
풀부킹이었는지 마운티뷰를 준다며 전혀 다른 앞 호텔을 주었는데 그 호텔은 시설, 청결도가 안좋았어요. 다음날은 원래 예약한 사파힐스 호텔서 묵었는데 시설, 조식, 청결도 보통입니다. 직원들은 친절합니다.
Stayed 2 nights in Feb 2019

8/10 Good

Morten Skipper

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

PI-SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Panno, ชลบุรี

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
บรรยากาศดี. บริการดี เตียงใหญ่. ห้องกว้าง. เงียบ น่าสนใจในการพัก
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Staff & service
(패밀리룸 발코니) 공간은 충분히 넓습니다. 침구류가 뽀송하지는 않았습니다. 발코니가 있지만 테이블이 있거나해서 뷰를 감상할 정도는 아니였습니다. 조식은 정말 빈약합니다. 그래도 프론트직원 친절합니다. 마운틴뷰 상관없이 저렴하게 묵고싶다면 추천!
Stayed 2 nights in Aug 2017

8/10 Good

리보리보, 대한민국

사파에서의 괜찮은 숙박
사파 익스프레스 버스에서 걸어서 8분정도 걸리는 위치에 있습니다. 객실은 사진과 거의 비슷하지만 좀 습하고 살짝 꿉꿉한 냄새가 났어요. 화장실 샤워커튼에는 곰팡이가 있어서 내리지 않고 사용했습니다. 저희방은 3층이었는데 사파언덕이 일부 보였어요. 호텔 앞 거리는 매우 분주하고 주변에 공사장이 많아서 좀 시끄러운 편이었습니다. 아침식사는 가짓수는 많지는 않았지만 맛있고 깔끔했어요. 리셉션에서 오토바이를 빌려서 2일동안 이용했는데 편했어요. 1박 묵었는데 저렴한 가격에 머무르기 괜찮은 숙소였습ㄴ다.
Stayed 1 night in Jul 2017

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort
Fint hotel med lækre omgivelser
Hotellet skrev til mig da vi bookede og det resulterede i 3 guidede ture som vi bestemt ikke fortryder. Miss Luu som bestyrede sørgede også for togbilletter til hele vores tur gennem Vietnam. Vi betalte først da vi ankom til Sapa og dermed havde vi en enkelt tur vi ikke engang havde betalt for inden togturen. Det var billigere end vi selv kunne finde. Vil anbefale Levitrans togselskabet som er mere luksus. Morgenmad var ok.
Stayed 1 night in Jul 2017

8/10 Good

Yaiza

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, basic hotel
The girls in the reception were very nice and friendly, but the hotel itself isn't much worth: the rooms are very humid and not insulated, and because there are construction sites all around, it's absolutely impossible to sleep after 6am. It is a shame to see what's happening in Sapa - nothing to do with this hotel, of course, but still very sad :-(