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Sapa Panorama Hotel

3.0 star property

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Photo gallery for Sapa Panorama Hotel

Business center
Panoramic View Room | View from room
Minibar, in-room safe, desk, rollaway beds
Vietnamese cuisine
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
10 Hoang Dieu Street, Sa Pa, Lao Cai, 33000
  • Sa Pa Square
    ‪4 min walk‬
  • Sapa Catholic Church
    ‪4 min walk‬
  • Cable Car Station Sapa
    ‪5 min walk‬

Room options

View all photos for Connecting Rooms

Minibar, in-room safe, desk, rollaway beds

Connecting Rooms

  • 646 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, rollaway beds

Family Room

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Superior Room

Minibar, in-room safe, desk, rollaway beds

Family Superior Room

  • 646 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Panoramic View Room

Minibar, in-room safe, desk, rollaway beds

Panoramic View Room

  • 334 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, rollaway beds

Standard Double or Twin Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, rollaway beds

Superior Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Balcony Room

Deluxe Balcony Room | Minibar, in-room safe, desk, rollaway beds

Deluxe Balcony Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room with Mountain View

Minibar, in-room safe, desk, rollaway beds

Family Room with Mountain View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Garden View

Minibar, in-room safe, desk, rollaway beds

Suite With Garden View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, rollaway beds

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double/Twin Room

Minibar, in-room safe, desk, rollaway beds

Standard Double/Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room with Garden View

Minibar, in-room safe, desk, rollaway beds

Family Room with Garden View

  • Sleeps 4
  • 2 Double Beds

Superior Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Vip B

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Balcony

Minibar, in-room safe, desk, rollaway beds

Deluxe Room with Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

VIP A

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Panoramic View Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room with Garden View

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

Front of property

KK Sapa Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (208)
The price is $67
per night
$76 total
includes taxes & fees
Mar 6 - Mar 7
KK Sapa Hotel

About this property

Sapa Panorama Hotel

3-star Sa Pa hotel steps from Sapa Catholic Church
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Sapa Panorama Hotel offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Sa Pa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Sapa Panorama Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Cau May Restaurant - This bar specializes in Vietnamese cuisine.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cau May Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 22 per person (one-way)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sapa Panorama Hotel
Sapa Panorama Hotel Sa Pa
Sapa Panorama Sa Pa
Hotel Sapa Panorama Hotel Sa Pa
Sa Pa Sapa Panorama Hotel Hotel
Sapa Panorama
Hotel Sapa Panorama Hotel
Sapa Panorama Hotel Hotel
Sapa Panorama Hotel Sa Pa
Sapa Panorama Hotel Hotel Sa Pa

Sapa Panorama Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 66 reviews
Rating 8 - Good. 25 out of 66 reviews
Rating 6 - Okay. 8 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
Great Staff, Great Location!
While we were only staying one night, the staff not only allowed us to check in hours early, but also upgraded our room! Everyone was so kind and friendly, the room was great with a nice view overlooking the town and mountains.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs
I only stayed in the hotel for 1 hour. I was very surprised as this hotel has very good ratings. I was given a standard room with a city view although I booked a deluxe Mountain View panorama view. The room was incredibly dusty and dirty. When I flushed the toilet the floor filled with water. Finally, when unpacking I found 3 cockroaches climbing over my belongings. I left to check into Amazing Sapa Hotel. The staff was very efficient in refunding me.
Stayed 1 night in Sep 2022

8/10 Good

Dayna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was so friendly and spoke english, gave us really good recommendations. Rooms were good, one was very small compared to the other. It was very clean! Would recommend if only staying for 1-2 nights! The view would have been amazing if the weather was nice! Would totally recommend this hotel!
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really friendly staffs who can converse well in english.
Stayed 1 night in Dec 2019

8/10 Good

Hannah

Liked: Staff & service, room comfort
Very good stay for a couple of nights. We came back from trekking and needed a shower before getting back on the bus. The staff gave us fresh towels and we could shower in the hotel.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location and staff
The staff was really nice and held put stuff while we explored Sapa before and after check in. Everyone was very friendly and helpful. The hotel was in a great location and very quiet in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and location
Upon arrival staff were very helpful and got us checked in as soon as possible. The rooms were clean, and had all the amenities all organized and labelled. The location was pretty much in the centre of Sapa Village so getting around was easy. I would definitely book a again!
Stayed 1 night in May 2019

8/10 Good

Jeryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have done better by having different foods for breakfast. Keep up to date with the correct room images of the hotel bedrooms. Great mountainous view for dining during the day.
Stayed 6 nights in Apr 2019

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
Location is good, near Sun Plaza and stone church. Our room had a good view.
Stayed 3 nights in Mar 2019

10/10 Excellent

Dolly, Toronto. ON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent!! The staff, breakfast and amenities were all wonderful. Would highly recommend. So convenient that there is a shower downstairs to use if you arrive early from Sapa or are leaving late to go to Sapa.
Stayed 2 nights in Feb 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come here
Great time
Stayed 2 nights in Dec 2018

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views
Our stay at the Sapa Panorama Hotel was fantastic, great location, shop at the base and beside great value for buying trekking clothing and shoes. Staff were so lovely, friendly and couldn’t do enough for you. Massage was great after a day of trekking in the mountains. Breakfast was plentiful, with great variety, we also had lunch and dinner at the hotel - enjoying the views of the mountains. We loved Sapa and would recommend this hotel to others xx
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is awesome! The room was just fabulous and exactly as shown, beds were great, great air conditioning, nice cold fridge, good shower and beautiful views from the balcony. The food was fabulous too and the staff were amazing!! Wish we had stayed longer!! If you're going to Sapa stay here!!!
Stayed 1 night in Sep 2018

4/10 Poor

Jeannie

Do give it a miss if you can't climb up the stairs
The description on the Hotels website is incorrect. I have booked a superior with mountain view but ended up a room without view. According to the hotel receptionist, only deluxe room has mountain view. This website is misleading the customers with incorrect information. Do take note that you need to walk up a flight of stairs as no car / taxi is allowed to drive up to the lobby. It was very inconvenient for the old people with poor mobility.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to city and good location. Good helpful service.
Stayed 1 night in Jul 2018

10/10 Excellent

Andrew, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in heart of the town
Very good staff and very accommodating. Our train from Hanoi arrived early, we weren’t able to check in straight away however they have showers available for use and storage facilities which is a great idea. The view from the balcony was amazing. Will stay again. Tip - book the shuttle bus from the train station to the hotel in advance.
Stayed 2 nights in Jul 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location. Lovey staff

8/10 Good

Nasim, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean enough and close to all the tour start points. The staff were nice and friendly and the food was good. It was a good hotel for the money that you pay. The only downfall was that you have to take your suitcase up some stairs when you get there since the hotel is in an alley that goes up a small hill though stairs.
Stayed 3 nights in Apr 2018

10/10 Excellent

Norm, Ithaca, New York, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly pleasant and helpful staff!
Amazing place. Great rooms-really pleasant and clean and roomy. Views of the mountains fabulous. Nice amenities in room-food and drink. Perfect location-out of fthe hustle but close to Minority Market and good food/coffee spots. Biggest plus-the staff are amazing. Pleasant. Helpful. Engaging. Highly rated and would stay again if we return to Sapa.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
We booked the Deluxe Balcony Room which states on hotels.com that it has a mountain view. When we reached, the staff insisted that we did not book one with mountain view. We liase with hotels.com thereafter and noted that the hotel has mistakenly written the wrong description on their website. As they are at full capacity, they were unable to provide for any change of room and no further service recovery was provided. We booked a private car who will fetch us to and fro Fansipan cable car. We told the driver to be there at 6pm but we waited for 10 mins and no one came to fetch us. Overall, a very disappointing experience with the hotel.
Stayed 1 night in Dec 2017

10/10 Excellent

marl, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've stayed at in ages
They were so accommodating, arrived at 4am and the guy let me have a shower & a bed until I could check in. The breakfast was really good and the staff spoke good English ! The rooms were good too, comfy bed, great shower with hot water, clean and spacious. Also very quiet room with no street noise ! I have nothing at all to complain about for once. HIGHLY recommend this hotel !!!
Stayed 1 night in Nov 2017

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel with a Fantastic view
Staff were very friendly and accommodating. All conversant in English. View from the balcony was fantastic and that's primarily the reason why I chose this hotel. We spent alot of our time sitting in the balcony in the morning and at night when we are back. There are not much toiletries provided. Only shampoo, soap and a bath towel each. Thankfully we had our own toiletries or you can easily buy whatever you need in the supermarkets nearby. An easy way to go down to the main road is to take the lift down to the 1st floor and walk down the stairs and you are smack where all the shops and restaurants are. Breakfast is simple and they try to change 1 -2 items so it's not the same. We only had breakfast once there but I suppose for the price we are paying, we shouldn't be expecting too much. The only thing that I think they really need to improve on is the intermittent hot and cold water in the shower. It turns cold for a long while and it makes showering very unpleasant, I couldn't get myself to wash my hair there. So what we did to overcome this problem when we had to wash our hair (thank goodness we decided to wash only twice in our 3 days there) was to book ourselves for spa packages in other hotels so we could shower and wash our hair.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We stayed there for 3 nights. Apart from the damp that caused by the humidity this place is amazing. The staff are always happy to help you, great breakfast buffet, and the rooms are really nice. Bathroom was so cool and cozy. I would highly recommend this hotel!
Stayed 2 nights in Jun 2017