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Bernerhof Swiss Quality Hotel Gstaad

4.5 star property

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Photo gallery for Bernerhof Swiss Quality Hotel Gstaad

Front of property
Alpine Loft | Hypo-allergenic bedding, down comforters, in-room safe, desk
Family Suite | Living area | Flat-screen TV
Lounge
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Parking included
  • Pool

Explore the area

Map
Bahnhofstrasse 2, Gstaad, Saanen, BE, 3780
  • Eggli Ski Resort
    ‪2 min walk‬
  • Gstaad Ski Resort
    ‪9 min walk‬
  • Gstaad Eggli Ski Lift
    ‪12 min walk‬
  • Sion (SIR)
    ‪81 min drive‬

Room options

View all photos for Panoramic Double Room

Panoramic Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Panoramic Double Room

  • 334 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Two-Bedroom Suite

  • 753 sq ft
  • Mountain view
  • Sleeps 5
  • 4 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room (Style)

Double Room (Style) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room (Style)

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Family Suite

  • 678 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Chalet Double Room

Chalet Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Chalet Double Room

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Alpine Loft

Alpine Loft | Hypo-allergenic bedding, down comforters, in-room safe, desk

Alpine Loft

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Chalet)

Suite (Chalet) | Living area | Flat-screen TV

Suite (Chalet)

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Economy Double Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Economy Double Room

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

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  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, (188)
$412 nightly
The price is $412 total
includes taxes & fees
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About this property

Bernerhof Swiss Quality Hotel Gstaad

4-star Saanen hotel with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Bernerhof Swiss Quality Hotel Gstaad offers 45 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Saanen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Bernerhof Swiss Quality Hotel Gstaad features an indoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Bernerhof Swiss Quality Hotel Gstaad has designated areas for smoking.

Stafel - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
La Gare - This family restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Blun-Chi - This theme restaurant specializes in Asian cuisine. Reservations are required.
Basta by Dalsass - This fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open select days.
Smoking - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Basta by Dalsass
  • Blun-Chi
  • La Gare
  • Smoking
  • Stafel

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Built in 1904
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.90 per person, per night for adults; CHF 2.45 per night for guests aged 12-16 years old. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bernerhof Hotel Saanen
Bernerhof Saanen
Wander Gourmet Hotel Bernerhof Saanen
Wander Gourmet Hotel Bernerhof
Wander Gourmet Bernerhof Saanen
Bernerhof Swiss Quality Gstaad
Bernerhof Swiss Quality Hotel Gstaad Saanen
Bernerhof Swiss Quality Hotel Gstaad Hotel Saanen
Bernerhof
Wander Gourmet Hotel Bernerhof
Bernerhof Swiss Quality Hotel Gstaad Hotel
Bernerhof Swiss Quality Gstaad
Bernerhof Swiss Quality Hotel Gstaad Hotel
Bernerhof Swiss Quality Hotel Gstaad Saanen
Bernerhof Swiss Quality Hotel Gstaad Hotel Saanen

Bernerhof Swiss Quality Hotel Gstaad Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 114 reviews
Rating 8 - Good. 35 out of 114 reviews
Rating 6 - Okay. 12 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 2 out of 114 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

errol

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel. Staff unpleasant as a matter of personality -- better suited to be front desk at a bus station. As a past guest we requested room with view; we were given room facing a wall 10' away when the hotel was more than 1/2 empty. Good hotel; very poor desk staff. They need re-training in a different profession.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacy

Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant Staff was rude and the management didn’t even care to set things right. I would never recommend anyone to stay in this hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property - would definitely stay here again
Stayed 4 nights in Jul 2024

10/10 Excellent

Tom

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nicola

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely - cozy, clean, welcoming. Fabulous team - everyone seemed so happy and proud to work there and it really translated into how warmly we were welcomed. A big thank you
Stayed 3 nights in May 2024

10/10 Excellent

Elie

Stayed 3 nights in Jan 2024

10/10 Excellent

Marita

Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in prime location ; spartan room but location makes up for it.
Stayed 1 night in Jun 2023

6/10 Okay

helena

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed about 7 days and left to another hotel, because horrible insistent at the spa. The spa got a large nice swimming pool ( that was the only reason we stayed there) however a hotel guard is very aggressive and we left because he run in to the females shower screaming and threatening to me and my young 11y old daughter ( who was on the shower). He knew we were there but decided to come in there to scream and threaten us, because we were a few minutes late the spa closing time. It was really scary experience. Please be very careful there especially if you are a female. The security guard is dangerous and capable for anything.
Stayed 6 nights in Jun 2023

10/10 Excellent

Jerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about your beautiful hotel and property. So convenient in every way. Staff, rooms, breakfast, spa and so on were great. Dinner at La Gare was the only disappointment. during out 2 night stay. Food not great and service was lacking. Thank you again for a great stay. We’ll be back!
Stayed 2 nights in May 2023

10/10 Excellent

BEATRIZ

Stayed 2 nights in Jan 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was really helpful and welcoming.
Stayed 2 nights in Aug 2022

10/10 Excellent

Barry S

Stayed 3 nights in Jul 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Stanley Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location.

Every year I attend the Swiss Open Tennis in Gstaad. The hotel is conveniently located five minutes by foot from the Toy Emerson stadium and directly in front of the main train station. What is also good about the hotel are the different restaurants located both within (4 restaurants) but also many others located around the area. The staff are very friendly and are the same personnel for many years. Always a good sign. If the weather is having a bad day then stay in the hotel and visit their indoor swimming pool. There really is everything you could wish for.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Overpriced

Reception staff were warm and friendly. Breakfast service was awful and the choice was unimpressive. Rooms are old and dated and pillows thin and too soft. Smoke from the outside terrace easily passes into the rooms and makes enjoying the balcony impossible. The cleaning staff were noisy from early hours, banging and crashing making a nice lie in impossible. Overall this is overpriced and overrated.
Stayed 3 nights in Nov 2020

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So amazing! I love it!
Stayed 2 nights in Sep 2020

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Gstaad

The hotel was close to the train station. Check in was easy and smooth. We made use of the pool and the pizza place in the hotel and the breakfast was very good
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Clean and comfortable hotel and a great location.
Stayed 3 nights in Nov 2019

10/10 Excellent

Daoud, San Francisco.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Everyone was amazing, friendly, helpful and kind. The hotel beds were extremely comfortable and the spa was very relaxing. Breakfast was also delicious and the soft boiled eggs were the beat I have ever had. Very fresh and if the highest quality. The scrambled eggs were also absolutely delicious as was everything else, breads, jams, cheeses etc. I travel extensively and this hotel rates at the absolute top of my list. Could t have been better!
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, really liked the style. Spa is nice, swimming pool has a good size, and overall for a hotel this type the spa is nice. Several options for food. Right in the center of Gstaad
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Gstaad, loved the Bernerhof.
Stayed 2 nights in Jul 2019