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Hotel Spitzhorn

3.5 star property

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Photo gallery for Hotel Spitzhorn

Front of property - evening/night
Reception
Turkish bath, hot stone massages, deep-tissue massages, Swedish massages
Turkish bath, hot stone massages, deep-tissue massages, Swedish massages
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Parking available
$325
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Spitzhornweg 30, Saanen, 3792
  • Gstaad Eggli Ski Lift
    ‪4 min drive‬
  • Schonried Horneggli Ski Resort
    ‪9 min drive‬
  • Gstaad Ski Resort
    ‪12 min drive‬
  • Sion (SIR)
    ‪79 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom, Balcony, Mountain View

Family Room, 1 Bedroom, Balcony, Mountain View | Premium bedding, down comforters, in-room safe, desk

Family Room, 1 Bedroom, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, in-room safe, desk

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony, Mountain View

Junior Suite, Balcony, Mountain View | Premium bedding, down comforters, in-room safe, desk

Junior Suite, Balcony, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Spitzhorn

3.5-star Saanen hotel close to Gruyère Pays-d'Enhaut Regional Nature Park
Enjoy the free ski shuttle and an indoor pool at Hotel Spitzhorn during the winter, and return in the summer for a round at the hotel's golf course.
Hotel Spitzhorn offers 50 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts and 4 indoor tennis courts. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness center and a steam room. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hotel Spitzhorn helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers indoor tennis courts, outdoor tennis courts, and ski passes. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Hotel Spitzhorn is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM.
Restaurant La Poya - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Self parking on site (CHF 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant La Poya

Things to do

  • 18-hole golf course
  • 24-hour pool access
  • 4 indoor tennis courts
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Golf driving range
  • Gym
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Playground
  • Rock climbing
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Skydiving
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Ziplining

Family friendly

  • Arcade/game room
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between October 31 and December 16.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night for adults; CHF 2.20 per night for guests aged 12-16 years old. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Spitzhorn Saanen
Spitzhorn Saanen
Spitzhorn
Hotel Spitzhorn Hotel
Hotel Spitzhorn Saanen
Hotel Spitzhorn Hotel Saanen

Hotel Spitzhorn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 141 reviews
Rating 8 - Good. 27 out of 141 reviews
Rating 6 - Okay. 4 out of 141 reviews
Rating 4 - Poor. 2 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott, Salt Lake City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Spitzhorn is a lovely property in a very lovely area! I will certainly be returning again as son as I can.
Stayed 1 night in May 2025

4/10 Poor

Sam

Traveled with partner
Liked: Cleanliness, amenities
Terrible bed and pillows. Two twin beds combined together, worst sleep I’ve ever had.
Stayed 1 night in Feb 2025

10/10 Excellent

Narmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Narmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a wonderful stay here with family

I had a wonderful stay here with family. Room was spacious, comfortable temperature, clean. Spa was also very well kept, pool water temp was also perfect. I must say, this hotel is NOT a 3-star hotel. It definitely feels like 4 star but the staff will make you feel so welcome and accomodate your needs so well, at times you will feel yourself at a 5 star hotel. However, one thing that stuck out is, when I asked if we could use the spa after check out and was told the hotel is fully booked and they weren't comfortable with that. In the 2 days we spent in the hotel the spa was pretty empty so this kind of left a bad taste in our mouths, especially because all the hotels, both 4 and 5 star I have stayed in have allowed guests to continue using spa facilities after checking out. Anyways, the rest of our stay was so nice, and they are probably not obligated to allow us to use the spa, so we can only show understanding here.
Stayed 1 night in Jan 2025

10/10 Excellent

Bankim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and views are amazing! Loved the breakfast here and the pool was very clean and nice! The only thing is that there are no air conditioners in the rooms so can be uncomfortable at night. If you keep the windows open then the bugs fly in. It would have been good to have screens on the windows. The pillows were not firm and was uncomfortable to sleep. Overall highly recommended!
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service, great hotel

This place was amazing. Extremely clean, comfortable, and with amazing views. Also the cleanest pool and nicest spa we have ever seen. However, what really made this spectacular was the service. From the front desk staff, to the restaurant staff, and eapecially the owner were all spectacular, and made us and our children feel welcome throughour our stay. If we ever go back to Saanen there is absolutely no way we would stay anywhere else. Thank you all so much!!
Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hospitality all the way! Friendly and welcoming service. The restaurant was excellent as well
Stayed 1 night in Jul 2024

8/10 Good

Ahmad

Traveled with family and small children
Liked: Cleanliness, staff & service
Our stay at the hotel was a mixed experience. On the positive side, the room was nice and well-maintained. The staff were generally friendly and helpful, with a special mention to Natalie at reception, who was exceptionally welcoming and efficient. The hotel's location is perfect, making it easy to access key attractions and amenities in the area. However, there were a couple of issues that detracted from our stay. We found an insect in the room, which was quite off-putting. Additionally, the room felt a bit tight, lacking the space we were expecting. Also, one staff member at breakfast was less accommodating. Overall, while there were some highlights, there are areas that need improvement.
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell B

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wow!!

We Loved our stay at this hotel! From the minute, we walked in the front door until we walked out again the staff was super friendly, extremely helpful, and always available. This was a great location to get to Gstaad and incredibly picturesque. The breakfast, included in the price of our stay, was excellent. The beds are super hard so if you like firm mattresses, you’re in luck. We would go back in a heartbeat!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kalpesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Friendly hosts. Warm hospitality.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! Beautiful views, very charming room, delicious breakfast included, pool and sauna were incredible. Superb facility. 10/10 building. Could have stayed a lot longer. Will be back!
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice hotel but missed opportunities

The hotel was very clean, the rooms were spotless, spacious, woody, with clean lines, wood floors, nice bathroom, with terraces and beautiful views. it was somewhat disappointing that no body lotion or conditioner were provided, despite request. The spa was great, beautiful sauna, with massaging jet pools but no bathrobes and slippers were provided to access it. Towels only. The staff was pleasant but not helpful in that they did not have answers to any of our requests (such as hikes in the region) or effective (not able to provide body lotion, or bathrobes or communicate our disappointment to the manager). The restaurant was great for dinner and breakfast, for food, vibe, service and setting. Overall, nice hotel but missed opportunities.
Stayed 3 nights in Jun 2023

10/10 Excellent

mehul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaze place in stunning Saanen minutes from iconic Gstaad. The food, service and the rooms are all superb. The dining terrace views are wonderful. The owners both take enormous pride in their hotel and it shows. Can't go wrong staying here. We will be back.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has identified an important niche for visitors. Comfortable and attractive decor that is practical, super well maintained and very pleasant to stay in. Excellent value at their price point. The quality of meals is top notch. What stands out is the superb treatment of guests by all levels of staff. A thoroughly delightful experience to stay there. The owner/management should be congratulated for their vision.
Stayed 6 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome weather in Saanen

It was amazing stay at the Spitzhorn unforgetable scenic views in Saanen and offcourse snowfall
Stayed 2 nights in Feb 2020

10/10 Excellent

Elvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

We are very happy to have stayed at the hotel. It certainly exceeded our expectations in terms of comfort and facilities (spa, billiards and cigar room). We also love the food (breakfast & dinner). Most of all, the owner and staffs are super friendly and helpful. The location is also perfect - super close to Gstaad and ski area. We will certainly come back here next year ! 👍
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean modern Hotel with all you need for either just visiting Gstaad or skiing. I was surprised also EV-Charging with normal plugs was plenty available in the garage, bring your cable and ask at the reception. This is totally enough and my car was fully charged after I parked there overnight.
Stayed 1 night in Feb 2020

10/10 Excellent

Braga, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!!!!! Very good breakfast! Nice room !
Stayed 3 nights in Jan 2020

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great food, great location
Stayed 1 night in Aug 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

The hotel is even nicer than the picture, and very family friendly. We enjoyed our stay and breakfast was wonderful!
Stayed 1 night in Jun 2019

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Beautiful view, warm courteous staff. It’s a short walk from Gstaad.
Stayed 5 nights in Feb 2019