4/10 Poor
Gaetano
Traveled with partner
Jan 6, 2025
Liked: Cleanliness
Overpriced, overrated, overcrowded, understaffed. At peak holiday times this property is just too large to be able to keep a good quality of service. Staff is overstretched and exhausted having to deal with unruly and noisy groups. I would not recommend a stay there to solo travellers or couples. The location is nice but transport to the nearby village is limited and expensive (100 euros return for a 15 km ride!). The menu fixe restaurant has only three choices, two of which Indian (why??). Activities are ok but not well explained at booking: we discovered that a two hour “adventure” actually lasts only 30 minutes as the rest of the time includes transport, dressing up with warmer clothes (included in the price) and explanations/ instructions. Cabins are nice and well heated and they have a private sauna. They have a kitchenette but unless you bring your own food they are useless given the cost of reaching the closest supermarket. At 800 dollars a night we were expecting something with better facilities and service. This resort has neither.
Gaetano
Stayed 4 nights in Jan 2025