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Walliserhof Grand Hotel & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Walliserhof Grand Hotel & Spa

Front of property - evening/night
Indoor spa tub
Attika Suite | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • Breakfast included
  • Pet friendly

Explore the area

Map
Dorfweg 1, Saas-Fee, VS, 3906
  • Swiss Ski and Snowboard School Saas Fee
    1 min walk
  • Saas-Fee Guides - Private Day Tours
    4 min walk
  • Hannig Gondola
    4 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Attika Suite

Attika Suite | 1 bedroom, premium bedding, minibar, in-room safe

Attika Suite

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Sofa Bed and 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Bathtub

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mountain View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Mountain View

Superior Double Room, 1 King Bed, Mountain View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, 1 King Bed, Mountain View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Mountain View

Deluxe Double Room, 1 King Bed, Mountain View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Mountain View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Walliserhof Grand Hotel & Spa

5-star Saas-Fee hotel with 3 restaurants
Jump on the free ski shuttle for a day on the slopes before returning to Walliserhof Grand Hotel & Spa for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Walliserhof Grand Hotel & Spa offers 74 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Saas-Fee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an indoor pool, a sauna, and a fitness center.

Walliserhof Grand Hotel & Spa is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
Caesar Ritz - This restaurant specializes in Regional cuisine.
Stübli - This restaurant specializes in Regional cuisine. Open select days.
Del Ponte - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Czech, Dutch, English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free ski shuttle

Food and drink

  • Free continental breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caesar Ritz
  • Del Ponte
  • Stübli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Piano
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Saas-Fee is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 May, CHF 7.00 per person, per night for adults; CHF 3.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 June - 31 October, CHF 10.50 per person, per night for adults; CHF 5.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides guests with a city card at check-in, which offers regional Saas-Fee/Saastal discounts that vary by season. In summer, this includes access to 8 out of 9 local lifts and public transportation. In winter, this includes all PostAuto transportation and several discounts.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Walliserhof Grand-Hotel & Spa Hotel Saas-Fee
Walliserhof Grand-Hotel & Spa Hotel
Walliserhof Grand-Hotel & Spa Saas-Fee
Walliserhof Grand Hotel Spa
FerienArt Resort Spa
Walliserhof & Spa Saas Fee
Walliserhof & Spa Saas Fee
Walliserhof Grand Hotel Spa
Walliserhof Grand Hotel & Spa Hotel
Walliserhof Grand Hotel & Spa Saas-Fee
Walliserhof Grand Hotel & Spa Hotel Saas-Fee

Walliserhof Grand Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 142 reviews" "
Rating 8 - Good. 30 out of 142 reviews" "
Rating 6 - Okay. 8 out of 142 reviews" "
Rating 4 - Poor. 2 out of 142 reviews" "
Rating 2 - Terrible. 3 out of 142 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bogdan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

2/10 Terrible

hamad

Stayed 2 nights in Feb 2023

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. There were a couple of maintenance issues I raised with our room which unfortunately weren’t resolved during our stay (eg bath plug was not operating so bath could not be filled). There was no follow up on this to keep us informed. There was no turndown service which seemed a bit odd for a 5* hotel. Otherwise, everything was great and it is a lovely hotel.
Stayed 5 nights in Apr 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The regular hotel shuttle to the front de neige and back again is bliss. Extremely helpful driving team. They've created a good balance of luxury and amenability. The spa is splendid and the pool area very pleasant to be around.
Stayed 6 nights in Apr 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommend
Hotel was excellent, website undersells the facilities, huge spa, lovely team, and rooms great!
Stayed 5 nights in Jan 2023

10/10 Excellent

Diliara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location and service!

10/10 Excellent

Hala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel! With great service tasty varied restaurants amazing spa in place sports shop best location in town! Highly recommend !!

10/10 Excellent

Caroline

Stayed 3 nights in Jul 2022

10/10 Excellent

Phoebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and efficient staff. The hotel is in a great location, with a fantastic gym and spa. We will stay there next time we visit this delightful village.
Stayed 7 nights in Mar 2022

10/10 Excellent

Smitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely family friendly with something for everyone. Staff was welcoming and helpful in every way. Thank you for a lovely stay, and we do hope to be back.
Stayed 7 nights in Feb 2022

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect balance of luxurious and indulgent without being too formal or stuffy.
Stayed 6 nights in Feb 2022

10/10 Excellent

Cédric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great staff and service. The room was super comfortable and with modern design. Spa and sport facilities were very nice, although the pool temperature could have been a couple of degrees higher.
Stayed 1 night in Nov 2021

8/10 Good

ANTONIO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service level was far from 5 star. The property is very confusing. Food was excellent.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, lovely spa facilities, good restaurant choices and well appointed modern but cosy rooms with wonderful mountain views.
Stayed 3 nights in Apr 2021

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just... wow!
Amazing place! The room was spacious, clean and the bed so comfortable ! I could check in earlier than expected and had a great time at the spa. The pool is huge and water was warm. The saunas area is so relaxing . It really is the perfect place for a weekend getaway, highly recommended.
Stayed 1 night in May 2021

6/10 Okay

ganshof

Liked: Cleanliness, property conditions & facilities, room comfort
In general, we love the place, but unfortunately two members of the staffs ruined all the pleasure of our stay by simply being incompetent and rude. We loved the modern traditional style of the hotel. The spa allowed us to relax after a long day of ski. The service at the Italian restaurant was outstanding in contrast to our earlier bad experience at the bar. de
Stayed 1 night in Mar 2021

10/10 Excellent

Tim, Luzern

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location, completely refurbished (2019) hotel.
Stayed 2 nights in Jul 2020

8/10 Good

Devrim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Hotel but not for halfboard
Great hotel. Very good rooms and spa. Great breakfast. We were nit happy with the service in the restaurants. Too chaotic and not good trained staff, constantly missing something asking again and not corresponding to the price of the restaurant. Next time, we will stay here but eat somewhere else.
Stayed 3 nights in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service and breakfast was very good. Cons, the room had glass wall for the bathroom which made privacy for a family not possible also a mirror was placed within the room to reflect just the shower and bath area to entertain any members that was in your room while you tried to freshen up. Please be aware the rate on Expedia for a family is not captured and you will be paying more.
Stayed 7 nights in Feb 2019

2/10 Terrible

antonio, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Poor service Poor cancellation fee rules Double charges you !
Stayed 1 night in Sep 2018

10/10 Excellent

marc, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ! The staff was so helpful.
We wanted to enjoy a quaint swiss town. Wanted to have access to skiing, snow hiking and be able to walk the town. What is great about this hotel it’s in the middle of the little town and there are no cars in the town so you’re able to come right out of the hotel walk to restaurants and shops. The staff was incredibly helpful in finding activities and letting us know what is going on in the town. I completely recommend this hotel. Also the breakfast was included in your state it was amazing.
Stayed 3 nights in Dec 2017

6/10 Okay

Robert, New York, NY

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Convenient, classic but with service hiccups
The hotel is a classic Swiss hotel: a bit dated but ultimately comfortable and with all the facilities you need for a good ski holiday. One major flaw that is relevant for that ski holiday: the mini bus used to transport guests to the ski lift (10-15 min walk) is only available Monday-Friday. This is a bit silly if you are there for the weekend, as we were. It's not a major deal but it's certainly annoying to have to walk 15 min on road surface in your full ski gear.