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The stad lady was amazing, she helped a lot, forgot her name as I am making this review for my parents, but she are from Spain and my parents mention me she help them a lot.

Excellent location, very clean and nice staff

Location

Everything was perfect. Definitely recommend to stay, our hotel was always clean whenever coming back from going out and we were given

Great location and very good hotel over all. Few mins walk to the restaurants, subway station, Starbucks, GS25 & CU store. There is a bidet in the bathroom, mini fridge with free water bottles and a safe. The AC worked very well. Quite at night even thought we were at the lower floor. The gym has a refill water station. WIFI was good through out our stay. Check in was easy, there is a Wowpass machine in the lobby. There is a top roof garden if you want to check out the city.

Overall a pretty decent stay. The room was clean and the bathroom was great! My TV did not work, i could have asked front desk but it wasn't a huge deal for me. Also, the elevators are kind of confusing at first, since the entrance is a bar/restaurant and the check-in desk is on the 2nd floor and there was no 2 button.. but obviously it's just the next floor up. Mainly booked due to distance from Seoul Station but forgot about stairs lol so beware if you are bringing heavy luggage and coming from Seoul Station; Exit 7 from Seoul Station (closest exit to the hotel) is just stairs.. stairs.. and more stairs. I suggest going on Naver Maps and using the "avoid stairs" option - which is how I was able to manage.

Our stay was great! Staff wonderful, location great

The people at the front desk were very kind and courteous. They were incredibly helpful and made navigating Seoul much easier for me.