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Best Western Capital City Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Capital City Inn

Exterior
Lobby
Lobby
Iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
15 Massie Ct, Sacramento, CA, 95823
  • Methodist Hospital of Sacramento
    3 min drive
  • Jack in the Box
    5 min walk
  • Center Parkway Station
    4 min drive
  • Sacramento, CA (SAC-Sacramento Executive)
    15 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Exterior

Fairfield Inn and Suites by Marriott Sacramento Elk Grove

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (775)
The price is $138
per night
includes taxes & fees
Jan 6 - Jan 7
Fairfield Inn and Suites by Marriott Sacramento Elk Grove

About this property

Best Western Capital City Inn

Hotel in Southwestern Sacramento
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a garden are onsite. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered. Wireless Internet access is complimentary. This Sacramento hotel also offers an outdoor pool, a garden, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Best Western Capital City Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Best Western Capital City Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 796 reviews" "
Rating 8 - Good. 274 out of 796 reviews" "
Rating 6 - Okay. 130 out of 796 reviews" "
Rating 4 - Poor. 56 out of 796 reviews" "
Rating 2 - Terrible. 56 out of 796 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jenny

Disliked: Cleanliness, property conditions & facilities
The room was not as clean. The dresses in our room did not close all the way. During our stay, the elevators stop working. It was an inconviences
Stayed 4 nights in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy bedroom, very clean, breakfast included, quiet area, near to highway. No sketchy people were seen. Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Warin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW STAY
CLEAN, CURTEOUS FRONT DESK
Stayed 1 night in Sep 2024

2/10 Terrible

Timothy

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jeanelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money hotel
Great front desk service. Loved the room. Disappointed that the pool was closed
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet with free breakfast
Needed room near Kaiser hospital. We were on the 3rd Floor. I'd stay here again when in Sac. Facility was quiet and CHP office was across the street. Easy access to fwy. Breakfast provided had hot and cold options. Every staff member we spoke with was professional and pleasant.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Gerardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Kaiser permanente great thing for my stay
Stayed 1 night in Aug 2024

6/10 Okay

Angel

Traveled with family
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was clised. And front desk didnt have face towels
Stayed 1 night in Aug 2024

10/10 Excellent

bee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good quick stay
Quick stay after family event. Room was comfortable and beds were good. FINALLY a room with lighter weight bedcovers. I have such a hard time sleeping with the too hot goose down that hotels always have. I appreciated that our room had cooler bedding. Parking lot was packed, but we found spots available. Elevator smelled like weed, but that is our society these days. Hotel cannot control what people smell like.
Stayed 1 night in Jul 2024

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

6/10 Okay

kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Chaz

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dusty, and smelled. The elevator also smelled like cigarettes. Front desk guy had an attitude problem. But its cheap.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Misrepresented
Hotels.com listing is misrepresenting this hotel. The bed was very springy and creaky, not a pillow top. There are no EV chargers at this location as stated. Doors/walls are paper thin so noise level is high and I was woken up multiple times overnight by other guests.
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for freeway access
Stayed 2 nights in May 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
No thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

Larry

Liked: Cleanliness
Stayed 1 night in Jun 2024