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Best Western Capital City Inn

2.5 star property

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Photo gallery for Best Western Capital City Inn

Free continental breakfast
Lobby
Outdoor pool
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
$121
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
15 Massie Ct, Sacramento, CA, 95823
  • Place, Golden 1 Center
    ‪11 min drive‬
  • Place, California State University Sacramento
    ‪11 min drive‬
  • Place, Sacramento Zoo
    ‪11 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior detail
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About this property

Best Western Capital City Inn

Hotel in Southwestern Sacramento
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered. Wireless Internet access is complimentary. This Sacramento hotel also offers an outdoor pool, laundry facilities, and express check-out. Onsite self parking is complimentary.

Best Western Capital City Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Best Western Capital City Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 918 reviews
Rating 8 - Good. 300 out of 918 reviews
Rating 6 - Okay. 148 out of 918 reviews
Rating 4 - Poor. 66 out of 918 reviews
Rating 2 - Terrible. 67 out of 918 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jova

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, room comfort
Front desk was very helpful and friendly at check-in inside of hotel was a little plain but the room was clean overlooking the pool and here I was surprised how quiet it was being so close to the interstate I would stay there again
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Leyby

Traveled with family and small children, Business traveler
Disliked: Cleanliness
Receptionists are not friendly and are always wondering around making people wait around or making people go looking for assistance. The entrance needs vacuuming, and the garbage cans outside were overflowing with trash. The pool was super dirty and the hot tub was broken. The cleaning attendants were inattentive and got the job half done. We had to go get the toilet paper we had requested from them at the front desk. The AC was on auto pilot all night long making it difficult to sleep and they claimed it should have been working well but didn’t care to come check it out themselves. The breakfast was mediocre. Over all they are guilty of false advertisement because they should not have photos of a clean entrance nor of a clean pool or of a working hot tub, because it wasn’t so. The location was also a bit shady with shady people hanging around the parking lot, acting and looking suspicious.
Stayed 3 nights in Jul 2025

8/10 Good

Brittanny

Stayed 1 night in Jul 2025

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff in the outside were wonderful. The room was a little dated in the air conditioning didn’t work well. The breakfast area was the cleanest I have ever seen in. The staff was super efficient.
Stayed 1 night in Jul 2025

10/10 Excellent

TIMOTHY

Stayed 4 nights in Jun 2025

10/10 Excellent

ANNA MARIE

Traveled with partner
Pool and hot tub didnt work.
Stayed 1 night in Jun 2025

6/10 Okay

Tony

Disliked: Property conditions & facilities
Carpet dirty
Stayed 1 night in May 2025

4/10 Poor

Enrique

Horrible

My stay was good other than my room key never worked! I had to go up and down to the receptionist down stairs to get a new key, because my room was on the second floor.
Stayed 3 nights in Jun 2025

10/10 Excellent

Santos

Liked: Amenities
Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Adolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. Place was great. Location was quiet. Staff was friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen P.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

Had a great time in SAC and Davis celebrating our daughter's graduation from UC Davis!
Stayed 4 nights in Jun 2025

2/10 Terrible

Harvinder

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Jun 2025

6/10 Okay

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

TIMOTHY

Stayed 1 night in Jun 2025

10/10 Excellent

Najibullah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness
Clean
Stayed 1 night in Jun 2025

2/10 Terrible

Tami

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled of animal urine BADLY!! We reported it and the front desk stated he would be up with deodorizer. They were full so we couldn’t switch rooms. And due to baseball and softball tournaments there were no affordable options. We sprayed our perfume, left the window open as well as kept the fan on. I reported it again as we were leaving this morning and told them about the staff from last night as well. You would think they’d comp at least 1/2. Never again.
Stayed 1 night in Jun 2025

10/10 Excellent

Pete

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025