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Best Western Capital City Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Capital City Inn

Exterior
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
15 Massie Ct, Sacramento, CA, 95823
  • Sacramento Zoo
    ‪10 min drive‬
  • California State University Sacramento
    ‪10 min drive‬
  • Golden 1 Center
    ‪12 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Capital City Inn

Hotel in Southwestern Sacramento
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered. Wireless Internet access is complimentary. This Sacramento hotel also offers an outdoor pool, laundry facilities, and express check-out. Onsite self parking is complimentary.

Best Western Capital City Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Best Western Capital City Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 291 out of 821 reviews
Rating 8 - Good. 281 out of 821 reviews
Rating 6 - Okay. 132 out of 821 reviews
Rating 4 - Poor. 59 out of 821 reviews
Rating 2 - Terrible. 58 out of 821 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Curtis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Frustratingly ok
The staff and service were awesome. The room didn’t have a remote for the TV, so the front desk person had to bring up a new one after being swamped by check-ins. The thermostat had repeated errors, so the front desk person had to fix it. The room isn’t very sound proof, and I could hear every single person walking in and out of their rooms and walking down the hall. I was awaken at 3:30 am, and couldn’t go back to sleep.
Stayed 1 night in Dec 2024

6/10 Okay

Jeffery

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
You can hear everything through the walls. Was un able to sleep do to being able to hear peaple on both sides, below us and outside all night. Master suit was great size and clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Crystal

Disliked: Staff & service
Staff gave someone my room number without my permission
Stayed 1 night in Nov 2024

10/10 Excellent

Yengpaolor

Stayed 1 night in Nov 2024

8/10 Good

FEDERICO

Stayed 3 nights in Oct 2024

8/10 Good

Misty

Stayed 1 night in Nov 2024

8/10 Good

Rudy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and nice
Stayed 1 night in Oct 2024

10/10 Excellent

Meena

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Traveled with family and small children
Great place.
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Traveled with family
Heater didn’t work room smelled dirty would not stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Ofa, Millbrae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient n easy access
Stayed 2 nights in Nov 2024

8/10 Good

Marlyn

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great for a quick stay. It has what you need however everything seems super outdated. Old carpet with moldy bathroom. Housekeeping will wait for you literally right outside your room for you to leave so they can go in.
Stayed 1 night in Nov 2024

2/10 Terrible

Kenneth

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The particular room we were given smelled of mold and had mold in the bathroom. We called the front desk and requested a different room as we had kids and didn’t want to stay in the smell. They said there were no other rooms but maybe we could get a discount. We never heard back from the front desk and Expedia wait time for cancelling was too long.
Stayed 2 nights in Nov 2024

10/10 Excellent

Isikeli

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024

8/10 Good

Jovon

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was nice
Stayed 1 night in Nov 2024

4/10 Poor

Desiree

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I rented the suite room with balcony for me and my gf and I was sooooooo disappointed that best western can’t even provide a heater for their pool. I was advised to not swim in it. $500 for two nights and no pool. There’s really no excuse. Do better. Why even have a damn pool if it’s not maintained right ?
Stayed 2 nights in Oct 2024

8/10 Good

Jenifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with our stay here. Staff was super friendly, overall it was very quiet, room was clean and beds were comfy, and a/c worked great. Was in town for the weekend for an event, and this for our needs perfectly. Would definitely stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean, big parking spot, great location.
Stayed 3 nights in Oct 2024

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy bed was not made very disgusting
Stayed 1 night in Oct 2024

2/10 Terrible

Benita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. Quiet, includes breakfast. Close to soccer tournament. Would stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024