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DoubleTree by Hilton Sacramento

4.0 star property

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Photo gallery for DoubleTree by Hilton Sacramento

Lobby
2 bars/lounges
Restaurant
Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
2001 Point West Way, Sacramento, CA, 95815
  • Arden Fair Mall
    ‪12 min walk‬
  • Cal Expo Race Track
    ‪4 min drive‬
  • California State University Sacramento
    ‪8 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪29 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

2 Queen Beds, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Two Double Room

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Arden Wing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed (Arden Wing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Room, 2 Bedrooms

Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Family Room, 2 Bedrooms

  • 797 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite One King Bed Non-Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite One King Bed Non-Smoking

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Private kitchen | Microwave, coffee/tea maker

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Two Queen Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Two Queen Room

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Arden Wing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Arden Wing)

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

DoubleTree by Hilton Sacramento

4-star hotel in Point West
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
DoubleTree by Hilton Sacramento offers 448 accommodations with MP3 docking stations and safes. Rooms open to balconies. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Sacramento features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 32 square feet (3 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
R.J. Grins - Onsite restaurant. Guests can enjoy drinks at the bar.
Twigs Cafe - This café serves breakfast, lunch, and dinner.
Twigs Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

Bosnian, English, Farsi, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 17.95 for adults and USD 9.95 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • R.J. Grins
  • Twigs Cafe
  • Twigs Lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 32 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 0.3 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 17.95 for adults and USD 9.95 for children
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Sacramento
DoubleTree Hilton Sacramento
DoubleTree Sacramento
Hilton DoubleTree Sacramento
Sacramento DoubleTree
Sacramento DoubleTree Hilton
Doubletree By Hilton Sacramento Hotel Sacramento
DoubleTree Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Hotel
DoubleTree by Hilton Sacramento Sacramento
DoubleTree by Hilton Sacramento Hotel Sacramento

DoubleTree by Hilton Sacramento Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 208 out of 571 reviews
Rating 8 - Good. 102 out of 571 reviews
Rating 6 - Okay. 97 out of 571 reviews
Rating 4 - Poor. 78 out of 571 reviews
Rating 2 - Terrible. 86 out of 571 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

dion, chatsworth

Stayed 2 nights in Dec 2024

10/10 Excellent

Luis Fabian

Stayed 4 nights in Nov 2024

10/10 Excellent

Shalanda

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the entire staff who makes a very intentional and concerted effort to treat everyone with Supreme kindness 🥰. I felt very VIP & It almost seemed unreal, but it's embedded in the hearts of the people and is seemingly the very essence of the culture at Doubletree by Hilton Hotel (Arden) in Sacramento. ✅ Shout out 2 the a.m. team, midday team and Night Audit (Aila, Jessica, Andrea, Ayiana, Tee, Nick, Kalin, Joy, Chandra, Ashley and Aleta bka Cookie), & to all the ones sanitizing the entire place...Thanks MUCH‼️ You all went above and beyond & I appreciate it. I came in for a funeral and now I'm uplifted in Spirit. Got sum Rideshare in while there & got it done. I'm sooo glad I did, No Cap. Great place to stay. TREAT YOURSELF to breakfast, its well worth it. ✅ Shout out to the kitchen staff (Erick, Richard, Katy and others) GRATITUDE 🤗 ALWAYS 💯💯 Bless UPP btw: The gym is FIYAH 🔥 🔥 🔥
Stayed 2 nights in Dec 2024

10/10 Excellent

Julissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Beds were comfortable, clean rooms and the staff was friendly. Close to restaurants and the shopping center. I would definitely stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

Parastoo

Traveled with family
A decent hotel
Stayed 1 night in Dec 2024

4/10 Poor

jennifer

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The bed and pillows were in lumpy shape. Our room was so far from the front desk. The pool was closed and we were not told that before booking. There was trash from parties right outside our room view. We were in the back building and parking and area seemed unsafe. The property had many homeless parked on the street by the hotel parking areas- gates remained open to property on both parking lot sides.
Stayed 1 night in Dec 2024

10/10 Excellent

Shalanda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here. We keep renewing our stay and of course we'll be staying here again soon. The staff is incredible. Thank you all for everything (Aila, Damien, Kalin, Joy, Nick & others..). Everyone is super kind & hella down (except the new short lil white girl server in the cafe inna a.m. Who didn't seem to find our table, but found her way to all the others), nonetheless we are sooo pleased with my stay. You over deliver on your service each time. Stay Blessed!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Shalanda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of military here, so we definitely felt safe. The staff here (Aila, Nick, Damien, Andrea and others) went above and beyond, so much so we thought it was fake love at first, but Yes it's their true beautiful Spirit and culture here at the Sactown location. The warm cookies baked fresh in their bakery are to live for. It was super quiet and Cane's just opened up across the street today same day as our 1st nights stay. Dining options all around this place. Costco nearby and the Mall is across the street. Sad the gym and jacuzzi is closed during renovations, but just gonna go to our regular gym in the area anyways. Since our stay was the gift that kept on giving, we tipped everybody who helped us each day. Btw: If you can, include the breakfast in your stay, you'll thank me later..bc good Lord its hot, fresh & made to order AMAZING!! THANK YOU ALL!!! I WILL DEFINITELY stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trina

Stayed 1 night in Dec 2024

8/10 Good

Gina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Was a nice room and plenty of space. Room was not completely clean. Sheets and bed comforter were dirty. One comforter had blood stains, we just took everything off and had to sleep with no covers.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Stayed 3 nights in Nov 2024

6/10 Okay

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved king size room which wasn’t available, got downgraded to a double queen. Arriving in first room wasn’t clean from previous stay, got switched to a different room, staff was great in accommodations to move, they offered complimentary breakfast coupons that we did not use. Customer service was excellent.
Stayed 1 night in Dec 2024

6/10 Okay

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a room
Not enough blankets, I’ve stayed here a few times in the month or so. I will try a Marriot. I’m a Hilton guy, but some regions are different.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Roosevelt

Ice machine had mold in it and rust
Stayed 1 night in Dec 2024

8/10 Good

TERUO

Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Stayed 2 nights in Nov 2024

10/10 Excellent

Vivianni

Stayed 2 nights in Nov 2024

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Saleena

Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl, Long Beach

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property was re ently remodeled and its really nice, room was great, staff are nice and helpful.
Stayed 1 night in Dec 2024

2/10 Terrible

Raekietha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They gave me a room that was 3 flights up..The elevator didn’t work and they didn’t even tell me and the ice machine didn’t work on my floor as well , had to pay 10.00 for parking the was not mention up front as well.
Stayed 1 night in Dec 2024