Embassy Suites by Hilton Sacramento Riverfront Promenade

3.5 star property

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Photo gallery for Embassy Suites by Hilton Sacramento Riverfront Promenade

Reception
Indoor pool, sun loungers
Exterior
Suite, 1 King Bed, River View (2 Room Suite) | Living area | 42-inch flat-screen TV with cable channels, Smart TV, pay movies
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Laundry

Explore the area

Map
100 Capitol Mall, Sacramento, CA, 95814
  • Golden 1 Center
    ‪8 min walk‬
  • California State Capitol
    ‪14 min walk‬
  • Sacramento Convention Center
    ‪2 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪14 min drive‬

Room options

Suite, 2 Queen Beds (2 Room Suite, Partial River View)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (2 Room Suite)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2 Room Suite)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, City View (2 Room Suite)

  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (2 Room Suite, Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Corner (2 Room Governor Suite, Roll-In Shower)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (2 Room Governor Suite, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (2 Room Suite)

  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, River View (2 Room Suite)

  • 420 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, River View (2 Room Suite)

  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (2 Room Suite, Hearing)

  • 540 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, River View (2 Room Suite, Hearing)

  • River view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (2 Room Governor Corner Suite)

  • 520 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (2 Room Suite, Roll-In Shower)

  • 540 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, River View (2 Room Suite)

  • River view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Double Bed, Accessible, Bathtub (2 Room Suite)

  • Sleeps 3
  • 1 Double Bed

Suite, 1 King Bed, Accessible, Bathtub (2 Room Governor Corner Suite)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Partial River View)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View (2 Room Suite)

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Sacramento Riverfront Promenade

3.5-star hotel in Central Sacramento
Along with an indoor pool, this hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Embassy Suites by Hilton Sacramento Riverfront Promenade offers 242 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Sacramento Riverfront Promenade provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business amenities at this 3.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 7998 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

A complimentary cooked-to-order breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Sacramento Riverfront Promenade has a restaurant on site.
Marketplace Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: WiFi (USD 9.99 per night); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 24 per day)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Marketplace Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,998 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.99 per night (rates may vary)
  • Fee for wired internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 24 per day
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Promenade Sacramento
Embassy Suites Riverfront
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Embassy Suites by Hilton Sacramento Riverfront Promenade Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1226 out of 1708 reviews
Rating 8 - Good. 241 out of 1708 reviews
Rating 6 - Okay. 101 out of 1708 reviews
Rating 4 - Poor. 65 out of 1708 reviews
Rating 2 - Terrible. 75 out of 1708 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Zechariah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Hotels are so cheap these days. No soap no shampoo no toilet paper. You’d think at $$$ (i’m not allowed to talk about price) a night you’d get something!! I will not be going to any Hilton hotels anymore or embassy suites. I used to love them, not anymore! They do whatever they can to save a penny!!
Stayed 1 night in Dec 2024

10/10 Excellent

Rania

Stayed 1 night in Dec 2024

10/10 Excellent

Dessert

Stayed 4 nights in Dec 2024

6/10 Okay

Marjorie

Stayed 3 nights in Dec 2024

6/10 Okay

Marjorie

Traveled with family
Liked: Staff & service
Pro - great location by the riverfront, and across the street from Old Town. Con - 1. Not enough parking spaces; first come first serve, late arrivals had to park across the street. I spoke to the night manager and he was totally indifferent and unhelpful, like - too bad; 2. People were leaving their garbage in the tiny bins by the elevators, and nobody was picking it up
Stayed 3 nights in Dec 2024

6/10 Okay

Mandip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not happy
The bathroom was not cleaned and found a piece of bacon on the chair
Stains in the tub
Stayed 1 night in Dec 2024

6/10 Okay

Jared

Traveled with family
Liked: Cleanliness, staff & service
It was overall satisfactory
Stayed 6 nights in Dec 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Dirty room. No pack n play for my kids like I requested. Awful valet service. They were just sitting around while I stood in rain. There was a pincher bug in my towel in bathroom.
Stayed 1 night in Dec 2024

6/10 Okay

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately from the day I arrive December 24 - December 26 there was lots of noise, on the second floor, even though I was in floor #6, and many of the guest hotel has the same opinion about the noise, because we chat about it.
Stayed 3 nights in Dec 2024

10/10 Excellent

nona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place too stay. Beautiful rooms and overall lay out of the hotel is lovely..
Stayed 2 nights in Dec 2024

6/10 Okay

David

Traveled with family
Liked: Amenities
Facility had Valet Parking only, but closed the times I arrived at hotel at night, had to park across the street in Public Parking lot. Carpets were dirty, sofa was stained.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent from start to finish. We had a sick 6 year old, and housekeeping staff was so helpful. The hotel is extremely clean, as well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal
Stayed 3 nights in Dec 2024

8/10 Good

Debra

Stayed 4 nights in Dec 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Kelli

Breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

quyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remodel is beautiful.Christmas eve a large rowdy group made so much noise we couldnt hear the lobby music or eachother talking.I inquired about security.Manager from Jamaica agreed to discount our 2 night stay.Not sure he even bothered
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/check out and very polite staff, clean rooms, etc.
Stayed 1 night in Dec 2024

6/10 Okay

Yong chun

Liked: Staff & service
It’s very noisy in the rooms and the beds are too soft. Not that comfortable to sleep in.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel, Bethesda

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024