Hilton Sacramento Arden West

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Sacramento Arden West

Exterior
Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Outdoor wedding area
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available

Explore the area

Map
2200 Harvard St, Sacramento, CA, 95815-3306
  • Arden Fair Mall
    15 min walk
  • Cal Expo
    3 min drive
  • Cal Expo Race Track
    5 min drive
  • Sacramento, CA (SMF-Sacramento Intl.)
    18 min drive

Room options

Executive Room, Non Smoking, Business Lounge Access

  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, Accessible, Bathtub

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 232 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

  • 232 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking (Hearing)

  • 219 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking (Hearing)

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 264 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 232 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, Non Smoking, Business Lounge Access

  • 278 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 278 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Sacramento Arden West

Sacramento hotel close to Arden Fair Mall
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. A shopping center shuttle is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Sacramento Arden West offers 335 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 42-inch Smart televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hilton Sacramento Arden West provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is available for a surcharge.

This hotel offers access to a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Hilton Sacramento Arden West has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Harvard Street Grille - Onsite restaurant.
Cameo Lounge - This bar serves brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (USD 11.95); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Limo/town car service
  • Self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cameo Lounge
  • Harvard Street Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23 for adults and USD 13 for children
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)
  • Fee for wired internet in public areas: USD 11.95 (rates may vary)
  • Self parking fee: USD 13 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arden Hilton
Hilton Arden
Hilton Arden Hotel
Hilton Arden Hotel Sacramento West
Hilton Sacramento Arden West
Hilton Sacramento West
Hilton Hotel Sacramento
Hilton Sacramento Arden West Hotel Sacramento
Sacramento Hilton
Hilton Sacramento Arden West Hotel
Hilton Arden West Hotel
Hilton Arden West
Hilton Sacramento Arden West Hotel
Hilton Sacramento Arden West Sacramento
Hilton Sacramento Arden West Hotel Sacramento

Hilton Sacramento Arden West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 404 out of 1004 reviews" "
Rating 8 - Good. 259 out of 1004 reviews" "
Rating 6 - Okay. 156 out of 1004 reviews" "
Rating 4 - Poor. 103 out of 1004 reviews" "
Rating 2 - Terrible. 82 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
I share the opinion of some folks that mentioned that facilities are in need for a deeper look at, a bit more detail on the elevators location to avoid confusion that was not only experienced but noticed that we’re were not the only ones kind of lost on trying to find the lobby, kudos to the personnel, very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, parking is great, room is very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Esaul

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay there and very clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

LAVLY JANISSE

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in May 2024

8/10 Good

Alex

Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
They shouldn’t charge for oarking
Stayed 1 night in Jul 2024

4/10 Poor

Enrique

Business traveler
Disliked: Staff & service
The property is dated. The room had an odd smell. The staff was horrible with communication and when addressed, the were unapologetic. I’ve been a customer of this hotel since 2014; customer service has certainly declined over the years.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dina

Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable, won’t come back because of location
Nice, comfortable. We picked the hotel because it had a pool and a hot tub, but the hot tub was out of service. I didn’t like the location of hotel, amenities were hard to find in an industrial neighborhood.
Stayed 1 night in Jul 2024

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rated the comfort, and condition low cause or ac did not cool the room down. And we had a very restless slumber. It’s hard to sleep in 80 degrees. Other than that it would have been much higher as the bed and pillows are very comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

Josh

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s in an industrial/commercial zone with the freeway on one side and what looks like a junkyard on the other. There is NOTHING anywhere near it in the way of food options. The rooms and hallways are dated. Our room smelled like cigarette smoke.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Amanda

Traveled with group
Liked: Room comfort
Disliked: Staff & service
not comin back
the picture is catfish. hotel is small and old. elevators need to be cleaned. and maintained better. room service or hotel service in general needs improvement. blankets were requested and was told that the lady was off?? then whomever was on the phone should’ve brought up some blankets.
Stayed 1 night in Jul 2024

4/10 Poor

Kimberly

Traveled with partner
Disliked: Amenities, property conditions & facilities
I was deeply disappointed in several aspects of this property. The jacuzzi was broken I was not notified on check in. I only booked this location because it had a jacuzzi and suffering from medical conditions I only book at hotel with a jacuzzi. We were upset to say the least, the handicap room I booked carpet was dirty, the hard to lift up lever on the tin to close the drain is not accommodating to people with hand, wrist injuries, carpal tunnel and arthritis, I couldn’t even take a bath the drain was to hard to close when I arrived nobody on staff in maintenance to look at the issue. I was disappointed the carpets and elevator stained and dirty wall papering in bathroom, elevator and hotel needs a good cleaning. A dog was running around pool area off its leash, I was too through kids and teens took over pool area. I was deeply disappointed in the condition and last but not least. I was given a 1 pm late check out by a hotel employee front desk his name stated with a K and at 11:55 maids knocking on door, I call down and get a different hotel desk worker, tell her and she said they would notify housekeeping staff some time goes by I hear a knock and a maid just wake in before I could even respond she knocks and walks in on my at the same time. Hotel not accommodating l, bath tub issues, carpet disgusting, walls and wallpaper need cleaned or replaced, staff members I encountered had no friendly warm or inviting vibe just dry, it’s like they were just there.
Stayed 2 nights in Jul 2024

6/10 Okay

Maria

Business traveler, Traveled with family
Disliked: Amenities
It was convenient for the area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vinnycius

Stayed 1 night in Jul 2024

4/10 Poor

Marina

Stayed 1 night in Jul 2024

4/10 Poor

scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very run down and the rooms were dirty. It is in desperate need of a renovation in the rooms and lobby. The hotel is also very loud as well and needs to be remodeled. The parking lot is also unsafe with many homeless people around.
Stayed 3 nights in Mar 2024

4/10 Poor

Lauren

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not was we requested
Paid for an upgraded room with a balcony and received a room that was smaller and cheaper than the one I selected and had no balcony. Was disappointed to find out they don’t have balconies and there was nothing I could do.
Stayed 1 night in Jun 2024

2/10 Terrible

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities
Not until I rolled bedding down there was blood on the sheets. That is so disgusting and unsanitary. I was so unhappy with the response that the front desk had like oh well sorry. Since we reserved with a 3rd party Expedia, they had no concern. Then trying to get in touch with Expedia is a whole different story. Can't find no contact number to complain so unhappy overall with the service of the hotel and with Expedia.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mariane

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and organized, not noisy, very comfortable
Stayed 1 night in Jun 2024