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SureStay Plus Hotel by Best Western Sacramento Cal Expo

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento Cal Expo

Reception
Free daily on-the-go breakfast
Lobby
Courtyard
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included
$74
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
1900 Canterbury Road, Sacramento, CA, 95815
  • Place, Cal Expo
    ‪2 min drive‬
  • Place, Arden Fair Mall
    ‪3 min drive‬
  • Place, Golden 1 Center
    ‪5 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Sacramento Cal Expo

Hotel in Woodlake
This smoke-free hotel features a hot tub, a seasonal outdoor pool, and conference space. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Limited housekeeping is available.
SureStay Plus Hotel by Best Western Sacramento Cal Expo offers 152 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

SureStay Plus Hotel by Best Western Sacramento Cal Expo features a hot tub and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. Event facilities measuring 4300 square feet (399 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in June 2022.

SureStay Plus Hotel by Best Western Sacramento Cal Expo is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - June 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 40

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision

Property is also known as

Canterbury Village Hotel Sacramento
Canterbury Village Hotel
Canterbury Village Sacramento
The Canterbury Hotel Sacramento
Canterbury Hotel Sacramento
SureStay Plus Hotel Best Western Sacramento Cal Expo
SureStay Plus Hotel Best Western Cal Expo
SureStay Plus Best Western Sacramento Cal Expo
SureStay Plus Best Western Cal Expo
Canterbury Hotel Sacramento
Canterbury Village Hotel Suites
SureStay Plus Hotel by Best Western Sacramento Cal Expo Hotel

SureStay Plus Hotel by Best Western Sacramento Cal Expo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 428 out of 1115 reviews
Rating 8 - Good. 217 out of 1115 reviews
Rating 6 - Okay. 180 out of 1115 reviews
Rating 4 - Poor. 120 out of 1115 reviews
Rating 2 - Terrible. 170 out of 1115 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Max

Stayed 2 nights in Jul 2025

8/10 Good

Erica R

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Okay, just a pretty beat up room with a broken headboard and a lot of dings on walls. Sheets seemed to be clean, bathroom seemed to be clean.
Stayed 1 night in Jul 2025

4/10 Poor

Chino

Disliked: Cleanliness
Stayed 4 nights in Jul 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Children running around outside at midnight. Stray cats everywhere. Random people hanging around smoking. Floors so thin you can hear phones vibrate. Not a good experience.
Stayed 1 night in Jul 2025

4/10 Poor

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and hot tub aren’t open. Don’t clean rooms thoroughly
Stayed 2 nights in Jul 2025

8/10 Good

William, McArthur

Stayed 3 nights in Jul 2025

2/10 Terrible

Victoria

Disliked: Staff & service, room comfort

off the hook

had to pay more for rate shown parking sucks. loud people fighting late at night, dog barking that was left overnight in a car next to my window. IV needles right outside the office door . garbage bin over full ..
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Traveled with partner
Overall this place was fine. Wasn't really impressed with the parking lot. Seemed like too much riff raff was going on in the parking lot. Also had over heard that a hotel guests van was stolen out if the parking lot. Which made me worry about my vehicle. I wasn't able to park car close to my room as there were about 5 or 6 parking spaces blocked with tape and orange cones. But is close the Expo and that was the objective. But the staff was nice. They do need to put out more tables for the guests at breakfast time. There was no where to sit when we went for breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Tamara

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Ariana

Good place
Stayed 2 nights in Jun 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool. No hot tub. Power to the room went out when microwave was used. Clerk couldn't care less. Really really unhelpful uncaring unprofessional. Shame on you.
Stayed 2 nights in Jul 2025

4/10 Poor

Raymond

Disliked: Amenities, property conditions & facilities
I do want to credit the staff who was very attentive and patient and they were very friendly… however, during my stay, I had to go to the lobby late at night mind you because I was out here for a wedding for them to reactivate my key because they locked me out of my room. That part I did not appreciate. I was tired. I had just got back. I was ready to eat and go to bed. And while the reactivation of the key was quick, I do not see why there was a point for the key to be reactivated. The front desk attendant asked me if I was checking out the following day. If their system has my check out, why was I being asked about my checkout day? That tells me that in the system they just start clicking things or doing whatever cause I received a message telling me thank you for your stay please review us though my stay hadn’t finished yet. So with that on top of how terrible the property looked on the outside. With how terrible, the parking was. I will not be returning to this location. I will not be recommending this location to anyone.
Stayed 2 nights in Jul 2025

6/10 Okay

Jayne

Traveled with family
Disliked: Property conditions & facilities

Wouldn’t recommend

Our room was nice, no complaints but the people hanging out around the property were sketchy. Lots of marijuana smoking everywhere, big dogs, unaccompanied children. The pool was closed. It appeared that people were renting by the month, very uncomfortable, undesirable overall.
Stayed 1 night in Jul 2025

6/10 Okay

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hot tub had no water in it. The property was old and run down looking.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Stayed 4 nights in Jun 2025

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service
The facility was under renovation so there were some areas that weren’t accessible but overall it was pleasant enough.
Stayed 1 night in Jul 2025

2/10 Terrible

LaRaine

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Lonnie

Stayed 1 night in Jun 2025

4/10 Poor

Ye

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Was great, room smelled nice and floor was clean
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The noisiest bed in Murica!

The bed and the pillows were EXTREMELY uncomfortable. The bed was so unstable and made a ton of noises. The mattress felt like it was 25, maybe 27 years old and the middle part had completely collapsed. You’d probably look at it and it would start making noises. I gave my wife a look like “hey you wanna do something weird??” And she said “no are you crazy?? We are going to wake the whole hotel up with this bed.” So bottom like is, cheap? Sure. Worth the pain (literally pain all over the body from that bed)? No.
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Stayed 5 nights in Jun 2025

10/10 Excellent

LaLicia

Stayed 4 nights in Jun 2025