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SureStay Plus Hotel by Best Western Sacramento Cal Expo

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento Cal Expo

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Seasonal outdoor pool, sun loungers
Property amenity
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
1900 Canterbury Road, Sacramento, CA, 95815
  • Arden Fair Mall
    ‪3 min drive‬
  • Golden 1 Center
    ‪4 min drive‬
  • Cal Expo
    ‪6 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Sacramento Cal Expo

Hotel in Woodlake
This smoke-free hotel features a hot tub, a seasonal outdoor pool, and conference space. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Limited housekeeping is available.
SureStay Plus Hotel by Best Western Sacramento Cal Expo offers 152 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

SureStay Plus Hotel by Best Western Sacramento Cal Expo features a hot tub and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. Event facilities measuring 4300 square feet (399 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in June 2022.

SureStay Plus Hotel by Best Western Sacramento Cal Expo is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 40

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision

Property is also known as

Canterbury Village Hotel Sacramento
Canterbury Village Hotel
Canterbury Village Sacramento
The Canterbury Hotel Sacramento
Canterbury Hotel Sacramento
SureStay Plus Hotel Best Western Sacramento Cal Expo
SureStay Plus Hotel Best Western Cal Expo
SureStay Plus Best Western Sacramento Cal Expo
SureStay Plus Best Western Cal Expo
Canterbury Hotel Sacramento
Canterbury Village Hotel Suites
SureStay Plus Hotel by Best Western Sacramento Cal Expo Hotel

SureStay Plus Hotel by Best Western Sacramento Cal Expo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 269 out of 665 reviews
Rating 8 - Good. 117 out of 665 reviews
Rating 6 - Okay. 89 out of 665 reviews
Rating 4 - Poor. 84 out of 665 reviews
Rating 2 - Terrible. 106 out of 665 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
The cleanliness and professional manner the staff had all while insuring us a great stay . I appreciate the hard work . - Thomas Ordonaz
Stayed 1 night in Jan 2025

8/10 Good

Natalia

Stayed 1 night in Dec 2024

8/10 Good

Moon Yue

Stayed 1 night in Jan 2025

6/10 Okay

Josef

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay was a very mixed experience. There were a number of things that were quite good, including a very clean room with a comfortable king-size bed. And this was all at a fairly low price. But there were also a number of issues that came up while we were there. First, we had a loud family yelling outside the rooms in the evening (after dark, but not while we were sleeping) which went on without interruption from staff (it was loud enough that they should have been aware of it). Then there was also the fact that we specifically searched for a hotel with a hot tub, only to be told that it was out of service for the season. This rationale makes sense to me for places with subfreezing temperatures, but no Sacramento, and especially not while the pool itself remains open. There was also the issue of the breakfast, with a pastry bin that had no bagels, pastries, or muffins, but solely bread, while a sign suggested that at this buffet we should take only one plate of hot food. When you advertise a buffet breakfast, and people book based on that (this was our other search criteria), that isn't really acceptable. Lastly, there's the issue of a tub that was overly slick. For the first time in my 53 years of life, I fell in the shower there due to a completely flat and slick tub. Fortunately I avoided any real injury, but I can't help but wonder how many others would have been seriously hurt. Overall, as much as I hate to say it, I would recommend that people go elsewhere
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Dalesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Stayed 3 nights in Dec 2024

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Room comfort
Checking in late,
It was not we checked around 7:30 pm because my Truck broke down due to gas pressure valve and one of my front tires popped on the freeway on the way to The Surestay in Cal Expo we was so exhausted that we woke up late and was charged an extra $20 plus the bed sank in the middle of it plus people or guest were up passing by our door practically all night no good security there
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sophia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of people hanging in the parking lot.
Stayed 3 nights in Dec 2024

6/10 Okay

feris

Stayed 1 night in Dec 2024

2/10 Terrible

Shana

Stayed 3 nights in Dec 2024

6/10 Okay

Regina

I just had to have a shower as my bathroom is being built. I went back in the morning to have the breakfast. It was horrible wet soggy eggs, and sausage was just sitting in looked like reheated grease.
Stayed 1 night in Dec 2024

10/10 Excellent

Frederick

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

german

Stayed 1 night in Dec 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Tenían fiesta a las 2 de la mañana al lado de mi cuarto un grupo de 10 mujeres y hombres estaba fumando mariguana
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Johnny

Traveled with family
Disliked: Property conditions & facilities, room comfort
You get what you pay for!!
Stayed 1 night in Dec 2024

8/10 Good

Taylor

Stayed 2 nights in Dec 2024

10/10 Excellent

Monique

Stayed 1 night in Dec 2024

4/10 Poor

Poonam

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really don't like it, beds were not comfortable and in this cold weather their heat was not working properly. Room did not get even warmer whole night heat was on.
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property was kept clean. Very happy with the rooms.
Stayed 1 night in Dec 2024

8/10 Good

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Small sized. The roadways where awww but would definitely stay again if in the area.
Stayed 1 night in Oct 2024

8/10 Good

Marzeny

Traveled with family
Liked: Amenities
only thing i didn’t like was the area it seemed unsafe and dirty room was okay good place for a one night stay!
Stayed 1 night in Dec 2024