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SureStay Plus Hotel by Best Western Sacramento North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento North

Lobby
Standard Room, 2 Queen Beds, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets
Exterior
Front of property
Outdoor pool

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Free WiFi
$80
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
350 Bercut Drive, Sacramento, CA, 95811
  • Place, American River
    ‪3 min walk‬
  • Place, Discovery Park
    ‪6 min walk‬
  • Place, Old Sacramento Waterfront
    ‪18 min walk‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪11 min drive‬

Room options

Queen Room

  • Sleeps 2

View all photos for King Room

Living area | 43-inch flat-screen TV with satellite channels, TV, Netflix

King Room

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Balcony, Garden View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Standard Room, 1 King Bed, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Pool View

Pool | Outdoor pool

King Room with Pool View

  • Sleeps 2

View all photos for Two Queen Room with Garden View

Iron/ironing board, free WiFi, bed sheets

Two Queen Room with Garden View

  • Sleeps 4

King Room with Garden View

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Pool View, Balcony, Microwave And Refrigerator, Full Breakfast

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Balcony, Pool View, Microwave And Refrigerator, Flat Screen Television, Desk, Full Breakfast

Iron/ironing board, free WiFi, bed sheets

2 Queen Beds, Non-Smoking, Balcony, Pool View, Microwave And Refrigerator, Flat Screen Television, Desk, Full Breakfast

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Accessible King Room

  • Sleeps 2

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About this property

SureStay Plus Hotel by Best Western Sacramento North

Hotel in Downtown Sacramento
This smoke-free hotel features an outdoor pool, a hot tub, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and ATM/banking services are onsite.
SureStay Plus Hotel by Best Western Sacramento North offers 100 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch flat-screen televisions come with premium satellite channels and Netflix. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

SureStay Plus Hotel by Best Western Sacramento North features an outdoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered. This Sacramento hotel also offers an ATM and a television in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Sacramento North is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (33 inches high)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 23.24 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 23.24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hub Hotel Sacramento
Hub Sacramento
SureStay Plus Hotel Best Western Sacramento North
SureStay Plus Best Western Sacramento North
SureStay Best Sacramento
Surestay Plus By Sacramento
SureStay Plus Hotel by Best Western Sacramento North Hotel
SureStay Plus Hotel by Best Western Sacramento North Sacramento

Reviews

SureStay Plus Hotel by Best Western Sacramento North Reviews

6.2

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 1003 reviews
Rating 8 - Good. 152 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 132 out of 1003 reviews
Rating 2 - Terrible. 272 out of 1003 reviews

Reviews

10/10 Excellent

Alejandra, Los angeles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that is gated I feels safe ..staff were really nice when my husband ask for extra towels we went in the pool and staff shiw us how to turn on the hottub
Stayed 3 nights in Aug 2025

4/10 Poor

Luz C

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Homelessness is a big issue around this hotel. Also, the common areas are dirty… Why they don’t clean the outside floors?? Gross
Stayed 1 night in Aug 2025

6/10 Okay

Jannet

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
I was grateful to find it on short notice but it smelled like urine as soon as we got there. All the way to our door but went inside changed for the concert left came back slept it was good for that. And we were grateful to find it on such short notice we went to go see our fave, Brent Smith and Shinedown and Bush was awesome and I'll never forget it smelly pee at all
Stayed 1 night in Aug 2025

2/10 Terrible

Octavia

Stayed 1 night in Aug 2025

2/10 Terrible

Octavia

Stayed 1 night in Aug 2025

2/10 Terrible

krystle klien

Stayed 1 night in Jul 2025

6/10 Okay

Muhamad R

Traveled with family and small children
Disliked: Cleanliness
The gate surrounding the parking lot and hotel rooms was a great idea. I felt safe parking my vehicle and walking to my room.
Stayed 1 night in Aug 2025

10/10 Excellent

Murali

Stayed 2 nights in Jul 2025

6/10 Okay

samuel

Stayed 1 night in Aug 2025

2/10 Terrible

Jesus Eden

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Luz C

Traveled with family
Liked: Staff & service
Disliked: Amenities
. Staff was very nice and helpful. The bed and pillows were comfortable, and the bedsheets were clean. However, the bathroom needed a thorough cleaning, and the flooring outside the rooms could use some cleanings too.
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
I really do not have many complaints if any. The one thing that I did not like, is when the housekeepers knocks on your door if you do not answer, they just open your door instead of moving on to the next room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t like the area with all the homeless and stuff, but the property is completely secured and it makes you feel totally safe. Rooms are clean. Staff is amazing for the price. I would stay here again and it’s right off the freeway so we can just jam first thing in the morning and continue our trip And it’s dog friendly.
Stayed 1 night in Aug 2025

6/10 Okay

samuel

Traveled with family
Alot of homeless
Stayed 1 night in Aug 2025

10/10 Excellent

Mere

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it was my first time but I love it very spacious room & clean and easy to access.Check in & out is ver efficient.Property is clean
Stayed 1 night in Aug 2025

4/10 Poor

Sergio

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

it's not too bad

The place is not in a very good location. There are homeless people and they make a lot of noise at night and don't let you rest. The rooms are comfortable and the people who work there are very helpful. Only on the outside, the place is dirty.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sami

Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Well secured
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

jason

Disliked: Staff & service, property conditions & facilities
Chose to not stay after checking in. Waited over 1-1/2 hrs for towels after noticing there were only 2 bath towels and 1 wash cloth for 4 people. After seeing many loitering around cars in their parking lot, the constant smell of weed being smoked, and homeless individuals camped out just outside the property, felt it would not be safe for my family to stay here especially since I have an asthmatic daughter.
Stayed 2 nights in Aug 2025

4/10 Poor

keagan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Soney

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025