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SureStay Plus Hotel by Best Western Sacramento North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento North

Lobby
Business center
Standard Room, 2 Queen Beds, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets
Outdoor pool
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
350 Bercut Drive, Sacramento, CA, 95811
  • Discovery Park
    ‪16 min walk‬
  • Old Sacramento Waterfront
    ‪19 min walk‬
  • California State Railroad Museum
    ‪3 min drive‬
  • Sacramento, CA (SAC-Sacramento Executive)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Garden View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Howard Johnson by Wyndham Sacramento Downtown

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.1 out of 5, (1422)
The price is $94
per night
includes taxes & fees
Mar 8 - Mar 9
Howard Johnson by Wyndham Sacramento Downtown

About this property

SureStay Plus Hotel by Best Western Sacramento North

Hotel in Downtown Sacramento
This smoke-free hotel features an outdoor pool, a hot tub, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and ATM/banking services are onsite.
SureStay Plus Hotel by Best Western Sacramento North offers 100 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch flat-screen televisions come with premium satellite channels and Netflix. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

SureStay Plus Hotel by Best Western Sacramento North features an outdoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This Sacramento hotel also offers an ATM and a television in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Sacramento North is a smoke-free property.

Self-serve breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (33 inches high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 23.24 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 23.24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hub Hotel Sacramento
Hub Sacramento
SureStay Plus Hotel Best Western Sacramento North
SureStay Plus Best Western Sacramento North
SureStay Best Sacramento
Surestay Plus By Sacramento
SureStay Plus Hotel by Best Western Sacramento North Hotel
SureStay Plus Hotel by Best Western Sacramento North Sacramento

SureStay Plus Hotel by Best Western Sacramento North Reviews

Reviews

5.8
Rating 10 - Excellent. 239 out of 1003 reviews
Rating 8 - Good. 130 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 163 out of 1003 reviews
Rating 2 - Terrible. 320 out of 1003 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing & nuce. Property was clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Curtis

Stayed 1 night in Nov 2024

6/10 Okay

Stephane

Traveled with partner
Liked: Cleanliness, staff & service
Friendly and helpful staff. Hotel could need some renovation.
Stayed 1 night in Nov 2024

8/10 Good

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Phillip

Stayed 3 nights in Oct 2024

2/10 Terrible

Ta'kee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Water is not hot it’s warm at best the rooms stink
Stayed 2 nights in Nov 2024

6/10 Okay

julie

for the area and price not too bad ,
Stayed 2 nights in Nov 2024

10/10 Excellent

Arik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk woman Tracy was so kind, I arrived as they were about to close the hot tub and I was sore from my drive and she had them keep the hot tub open an extra half hour and called my room to let me know! 10/10 hospitality
Stayed 1 night in Nov 2024

10/10 Excellent

Rayanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Marina

Stayed 1 night in Oct 2024

4/10 Poor

michael

Business traveler
Liked: Staff & service
Stay somewhere else!
I chose this property as I had a last minute business trip in the area and generally have had positive experiences with Best Western owned properties. While the room I stayed in worked for the purposes intended, it SMELLED like gross chemicals and honestly, I wouldn’t stay there again. In retrospect I should have requested a room change but I was exhausted from my work trip and needed to sleep which I had to do under the covers of bedding to avoid the stench.
Stayed 1 night in Oct 2024

2/10 Terrible

Dharmender

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PREDATORY MANAGEMENT/SKETCHY UNSAFE NEIGHBORHOOD
Pictures are very deceiving, by looking at those pics you would believe the location is in a really nice part of town but actually the opposite as it sits right smack in the middle of homeless camps and open air drug markets so be prepared for that when pulling up to their driveway. That’s not a dealbreaker for me but what is a dealbreaker is a rude money hungry staff that does not believe in providing great customer service to keep repeat business coming back but here they believe in getting you for as much as they can as they only plan on using you once. They just lost me as a cusyomer for life over $80. I bet they feel like they just won the lotto with that free $80
Stayed 1 night in Oct 2024

6/10 Okay

Rodney

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Place was okay homeless people room was not up to date nothing special about this place
Stayed 3 nights in Oct 2024

6/10 Okay

Aaron

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The neighborhood is not the greatest and the metal gates around the property made me feel a little safer, but at the same time, uncomfortable because I knew why the gates were needed. Pool hadn’t been cleaned in awhile. But overall good for the cost and clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
The water in the shower was ice cold - when we called front desk about it we were told that sometimes the faucets were backwards- the water was then scalding hot and we couldn’t get it to regulate the temperature. Also the water in the sink dripped out and we couldn’t get any water pressure. The blackout curtains were NOT blackout and we were up at the crack of dawn because the room was so light. When we told front desk about all of this were we just told sorry. We called the manager about this and never received a call back. The room was in poor condition and was in a bad area as we were told by the gas station across the street that car jackings happen all the time and there is a high level of prostitution.
Stayed 1 night in Oct 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dante

Stayed 1 night in Sep 2024

4/10 Poor

colleen

Traveled with group
Our tv was broken, the mini fridge froze everything, the bathroom light was out and the sink and shower were disgusting! Old motel needs to be repaired
Stayed 3 nights in Oct 2024

10/10 Excellent

Dawn

Stayed 4 nights in Oct 2024

6/10 Okay

David

Traveled with group
Liked: Staff & service
all in all it wasnt that bad. the area is not the best. it was close to the event venue and we were able to walk to the event.
Stayed 2 nights in Oct 2024

8/10 Good

Fannie

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Alayna

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Michael, Moses Lake

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a sh*t hole. We paid $500 a night to stay here. They have no business having a best western sign on the building. It is not a best western quality. Literally everything in our room was broken or falling apart. The owners of this hotel are deceptive and greedy. Find a different hotel if you’re thinking of staying here.
Stayed 4 nights in Oct 2024