The Citizen Hotel, Autograph Collection

4.0 star property
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Photo gallery for The Citizen Hotel, Autograph Collection

Breakfast, lunch and dinner served
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Laundry
$198
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
926 J Street, Sacramento, CA, 95814
  • California State Capitol
    ‪5 min walk‬
  • Golden 1 Center
    ‪6 min walk‬
  • Sacramento Convention Center
    ‪8 min walk‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪15 min drive‬

Room options

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Citizen Hotel, Autograph Collection

4-star hotel in Downtown Sacramento
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
The Citizen Hotel, Autograph Collection offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Sacramento hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. Onsite parking is available (surcharge).

The Citizen Hotel, Autograph Collection is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 1:00 PM.
Grange - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 18 to 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grange

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizen Hotel
Citizen Hotel Joie de Vivre Boutique Hotel
Citizen Hotel Joie de Vivre Boutique Hotel Sacramento
Citizen Joie de Vivre Boutique
Citizen Joie de Vivre Boutique Sacramento
Hotel Citizen
Citizen Hotel Autograph Collection Sacramento
Citizen Hotel Autograph Collection
Citizen Autograph Collection Sacramento
Citizen Autograph Collection
The Citizen Hotel, Autograph Collection Hotel
The Citizen Hotel, Autograph Collection Sacramento
The Citizen Hotel, Autograph Collection Hotel Sacramento

The Citizen Hotel, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 669 out of 1014 reviews
Rating 8 - Good. 177 out of 1014 reviews
Rating 6 - Okay. 80 out of 1014 reviews
Rating 4 - Poor. 45 out of 1014 reviews
Rating 2 - Terrible. 43 out of 1014 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 4 nights in May 2025

4/10 Poor

Pedro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the charm and uniqueness of the hotel but the walls are thin and can hear everything. Had noisy and loud neighbors. Room was tight as it had a large Pilar next to bed. We thought we had paid for a larger room. Pilar was a major obstruction!!!! Was greatly dissappointed!
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a smooth process & front desk agent was so helpful! She went above and beyond to help set me up with a nice room, accommodated my request to look up my Marriott rewards # and granted a late check out since I was running a 5k race in the morning. That extra hour was greatly appreciated and one of the main reasons why I prefer Marriott properties. I love staying at Citizen and look forward to future trips. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Britney

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Noa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Denys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very noisy, you could hear everything from the windows, there were also two dogs in the next room and they barked all night, as a result, instead of sleeping after a hard road, the whole family did not get enough sleep.... I went to the hotel staff several times, they said they couldn't get through to the dog room.…
Stayed 1 night in May 2025

10/10 Excellent

Winston

Stayed 1 night in May 2025

10/10 Excellent

Won

Stayed 1 night in May 2025

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel. Room was gorgeous and well appointed, loved the hotel bar. Small criticisms: Wi-Fi was glitchy and valet parking took a while to bring our car.
Stayed 2 nights in May 2025

8/10 Good

Jessica, alexandria

Traveled with family
Liked: Cleanliness
Just basic
Stayed 3 nights in May 2025

8/10 Good

karen

Disliked: Amenities
Beautiful old building inside and out. The lobby was dark and a bit small. The room had high ceilings and relaxing, classic decor. The main problem was the park across the street with a demonstration going on. Shabby buildings adjacent to us. On top of it a DJ/ band concert that went on from 7-11ish? Right across from our windows. Could not sleep. One positive, if you want to see the capitol building(which is beautiful inside), it’s only about 2 blocks away. Forgot to get a pic of the bathroom which was amazing!!! Sorry my pics aren’t great. Didn’t think this through ahead of time.
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Wonderful staff
Stayed 1 night in May 2025

10/10 Excellent

Deboragh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mitchell, Graves Mill

Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in downtown Sacramento
Stayed 1 night in May 2025

2/10 Terrible

Jesse

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 1 night in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,staff was very professional
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Staff & service, amenities
Hotel was great, parking was a challenge only valet available.
Stayed 2 nights in May 2025

10/10 Excellent

Alina

Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not the best experience

Being an old hotel, our room and bathroom were small, but OK overall. Three issues made our stay just average in satisfaction though. The chain inside the toilet tank came off upon flushing it so I had to fix it in the morning because it wouldn't flush. Doing toilet repairs shouldn't be needed! Our TV worked the night of check-in, but not the next morning. It just kept looping constant 15 second hotel commercials and wouldn't respond to any remote signals, so it was unwatchable. Then upon checkout, we had brunch reservations that we ended up being 15 minutes late for because of the poor valet service. We followed their directions about notifying them at least 15 minutes ahead of time before we went down. As we kept waiting at the front of the hotel for our car, we finally asked about our car and they had no record of their system getting our text notification, so they had to add us on the list at that point. They park the cars a few blocks away, which takes a lot of time to retrieve your car, even when you are next. We had to wait another 15-20 minutes for our car to arrive, which was very annoying, especially since we had people waiting for us at the restaurant we were having brunch at. For the $49/night parking fee, one would think their system would work better. Next time we are staying in Sacramento, we will choose a different hotel.
Stayed 1 night in May 2025

10/10 Excellent

Janet

Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025