4/10 Poor
Michael
Oct 23, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The property is beautiful and historic but there were a number of things that contributed to me having a negative experience. For starters, the limited onsite staffed hours meant communication was via SMS which is slow and costly when you're an overseas traveller. Second, was a lack of hot water during my stay. On checking out they said I needed to let it run 5-7 minutes to come through which in a dry state is a waste of precious water. Thirdly, the plug in the bathroom didn't work. Fourthly, one of the curtains was secured at each corner of the window but sagged in the middle illuminating the room at night. Sloppy presentation like that reflects poorly on the business. Finally, the WiFi was difficult to connect to and there was no onsite support. Not a venue I would recommend.
Michael
Stayed 2 nights in Oct 2024