Comfort Inn Bay City - Riverfront

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn Bay City - Riverfront

Lobby
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Suite, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Gym
  • Laundry

Explore the area

Map
501 Saginaw Street, Bay City, MI, 48708
  • Wenonah Park
    ‪4 min walk‬
  • Friendship Shell
    ‪5 min walk‬
  • Delta College Planetarium
    ‪5 min walk‬
  • Saginaw, MI (MBS-MBS Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Bay City - Riverfront

Bay City hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Comfort Inn Bay City - Riverfront offers 99 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bay City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Bay City - Riverfront features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Bay City - Riverfront is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

3 Palms Bay City
3 Palms Inn
3 Palms Inn Bay City
Comfort Inn Motel Bay City
Bay City Quality Inn
Comfort Inn Motel
Comfort Inn Bay City

Comfort Inn Bay City - Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 298 out of 1004 reviews" "
Rating 6 - Okay. 102 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with group
Wonderful stay!
Stayed 1 night in Nov 2024

6/10 Okay

Arthur

Liked: Staff & service
Disliked: Property conditions & facilities
This location was in sad condition. Needs to be updated. The carpet in the hallway was worn and dirty.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalinda

Staff was friendly, The pool is great.,
Stayed 1 night in Oct 2024

10/10 Excellent

Quinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very decent stay
Stayed 2 nights in Oct 2024

6/10 Okay

Judy

Traveled with family
Liked: Staff & service, amenities
While the room was clean the hallways were very dark and carpet looked very dirty. Elevators were out of the way and only 1 very small. The lobby was beautifully renovated. They need to finish with hallways.
Stayed 1 night in Oct 2024

10/10 Excellent

Giuseppe

Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, comfortable stay
Stayed 2 nights in Aug 2024

8/10 Good

Craig, Flushing

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Traveled with partner
Liked: Staff & service
Adequate for a 1 night stay.
Stayed 1 night in Oct 2024

8/10 Good

wendy

Traveled with group
Liked: Staff & service, room comfort
A one night stay on a road trip with friends. There was a very strong smell inside the hotel but maybe it's the area? We were on the first floor and the carpet to our room looked awful dirty or stained, it made us wonder about our decision but the room was fine. I am not sure I would choose to stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

Marilyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not an 8.8
Hotel had a horrible stench and carpets were filthy. It had an 8.8 rating but was more like a 3.
Stayed 1 night in Sep 2024

4/10 Poor

Dave

Strong sewer odor in lobby and room
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, clean, and great breakfast
Stayed 1 night in Oct 2024

8/10 Good

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have a river view that I booked
Stayed 2 nights in Sep 2024

8/10 Good

Annette

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Alan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The individual who took care of the eating area at breakfast was very polite, good natured and pleasant. The desk clerk who checked us in was very professional.
Stayed 2 nights in Sep 2024

6/10 Okay

Jason, Ypsilanti

Business traveler, Traveled with family
Disliked: Staff & service, amenities
Spend the extra money and stay at the doubletree across the street😳
Stayed 1 night in Sep 2024

6/10 Okay

Mauro

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t do it! Or…don’t doo doo it!
I stayed at this hotel because my father was in the nearby hospital. Upon entering, I was hit in the face by the foul order of sewage on the first floor. My room was on the fourth floor, and I did not notice the odor inside the room itself. However, on the second night at 3 AM I was awoken by a thick foul smell of sewage in my room that was coming from the drains in the bathroom. It was so bad. I was unable to sleep the rest of the night and first thing in the morning I checked out to go to another hotel. I brought this to the attention of the hotel manager and she did not seem surprised. She said I should have called and they would have sent a maintenance person up to fix the problem. I explained that this is not a problem that a maintenance man will be able to fix . What would you do spray air freshener in my room? the problem is systemic. There is something seriously wrong with this hotel and it will require plumbing professionals or possibly even a civil engineer to diagnose the source of the sewage smell coming through the drains. The problem is somewhere in the infrastructure of the hotel and they really need to get it fixed. In addition, the carpets are disgusting and there are many cosmetic issues throughout. The room itself was not bad until the smell. The breakfast was OK, but I could not eat the second morning due to the bad taste in my mouth. This could be a decent hotel if they fixed those issues and could probably get a higher nightly rate for the investment.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 7 nights in Aug 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Generally quiet although my room was near the elevator and I could hear it run throughout the night. Breakfast was very good. Nice selection. I would definitely stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024