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Comfort Inn Bay City - Riverfront

2.5 star property

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Photo gallery for Comfort Inn Bay City - Riverfront

Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
$85
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
501 Saginaw Street, Bay City, MI, 48708
  • Place, Bay County Historical Society
    ‪3 min walk‬
  • Place, Wenonah Park
    ‪5 min walk‬
  • Place, Riverwalk Pier
    ‪7 min drive‬
  • Airport, Saginaw, MI (MBS-MBS Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, River View

8.4 out of 10
Very good
(22 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

7.8 out of 10
Good
(20 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Bay City - Riverfront

Bay City hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Comfort Inn Bay City - Riverfront offers 99 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bay City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Bay City - Riverfront features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Bay City - Riverfront is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

3 Palms Bay City
3 Palms Inn
3 Palms Inn Bay City
Comfort Inn Motel Bay City
Bay City Quality Inn
Comfort Inn Motel
Comfort Inn Bay City

Comfort Inn Bay City - Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1003 reviews
Rating 8 - Good. 299 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

6/10 Okay

Kenneth

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
went for a wedding and they offered shuttle service to and from the event. Getting there was no issue, pickup when called did not even know they were working that night and could not get us a time of when they would be there.
Stayed 1 night in Sep 2025

10/10 Excellent

Isaac

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic, affordable and friendly hotel

I stayed at the Comfort Inn Bay City Riverfront during my time at the Hell’s Half Mile Film & Music Festival and it was a wonderful part of a wonderful experience in a truly beautiful (and fantastically ✨walkable✨) town. Special thanks and shout out to Kevin, Paige, Brian and Maggie for making this a wonderful stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Saicia, Harrison Township

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night after the Bay City wine walk and had great service. Had a nice breakfast bar in the morning and staff were awesome!
Stayed 1 night in Sep 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities
The hotel room was clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy to check in and out. Parking lot was full and had to park in the back of the building
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Stayed 4 nights in Sep 2025

6/10 Okay

Whitney

Liked: Staff & service
Hotel had a weird smell in the room, breakfast was terrible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

William, Sault Ste. Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

manda

Liked: Staff & service, room comfort
Starbucks was across the street. Good walking distance to downtown. View of river.
Stayed 3 nights in Sep 2025

2/10 Terrible

Dashane

Stayed 2 nights in Sep 2025

6/10 Okay

Jake, Ada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Rosetta

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 5 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Stayed 3 nights in Sep 2025

6/10 Okay

Melanie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great; however, found hair in our bathroom, trash was overflowing in the hallways.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could used Air Freshener

Everything was great, except for our room smelled like strong BO when we first opened our room. Opened the window and turned the fan on high, than went to the pool for awhile, when we came back it had aired out enough.
Stayed 1 night in Sep 2025

10/10 Excellent

Shaqueal

Liked: Amenities
Great Stay, Very clean, Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Stayed 1 night in Sep 2025

10/10 Excellent

AMY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, property needs updating and maintenance, parking was a little tough. Walking distance to restaurants and bars.
Stayed 1 night in Sep 2025