An indoor pool, a conference center, and a hot tub are available at this hotel. Free continental breakfast, free wired internet in public areas, and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Birch Run Hotel offers 71 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An indoor pool and a hot tub are on site.
Birch Run Hotel features an indoor pool and a hot tub. A computer station is located on site and wired Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge); free wired internet
Parking and transportation
Onsite parking available only on request
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Free continental breakfast available daily 6:00 AM to 9:30 AM
Coffee and tea in common areas
Things to do
Hot tub
Indoor pool
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Computer station
Conference center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
3 floors
Built in 1997
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Pay movies
TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Free local calls
Free weekday newspapers
Iron/ironing board
LED lighting
Phone
Reusable coffee/tea filters
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Country Carlson Birch Run MI
Country Inn Carlson Birch Run MI
Country Inn Suites by Radisson Birch Run Frankenmuth MI
Birch Run Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was under construction and we were not told ahead of time. The staff at night was rude. The breakfast was meh. For that money you would think it would be a little better.
Kristi
Stayed 1 night in Feb 2026
4/10 Poor
Chad
Feb 5, 2026
Needed to go search for plunger
Hotel under restoration but wasn’t communicated ahead of time and we have problems with allergies and dust
Chad
Stayed 1 night in Feb 2026
6/10 Okay
Bobbi
Traveled with family and small children
Feb 2, 2026
Liked: Cleanliness
Room was great and clean! Staff was great! Hot tub was not hot Luke warm at best and falling apart but they are in the middle of renovations so hopefully that will be corrected pool was nice and swimmable warm pleasant stay over all!!
Desk clerk was not just rude; she was offensively aggressive, contentious, and demeaning. Her name was Payden. She was so bad, actually, that we left and went to a different hotel not booked through Expedia.
The hotel was also under construction immediately inside the front entry, and there was no mention of that anywhere either on the Expedia listing or on the hotel’s direct website. The construction area was also dirty, cluttered and not well curtained off.
I will never stay at this property again (yes I have stayed here before and it was decent…) and I urge Expedia to drop it from its list of participating properties. It was THAT BAD.
Room was clean only thing was tv remote stopped working so we had to watch one channel and had to unplug the tv to turn it off.
Nicole
Stayed 2 nights in Jan 2026
2/10 Terrible
Lewis
Jan 27, 2026
Lewis
Stayed 1 night in Jan 2026
8/10 Good
Marcia Or Michael
Jan 18, 2026
Liked: Cleanliness, staff & service, amenities
We had a much bigger room than we anticipated. They were in the midst of a remodel. The paint color was rather strange. Lavender is not a color that the hotel could pull off.
Marcia Or Michael
Stayed 1 night in Jan 2026
4/10 Poor
Dylan
Business traveler
Jan 17, 2026
Liked: Cleanliness
Disliked: Staff & service
The room was in good condition. However, very poor customer service. I stayed at this hotel during travel for work. Upon arrival to my room, the tv did not work. A message on the tv showed that there was a weak or no signal. I then attempted to connect to the WiFi for my laptop to continue my work, and the WiFi was extremely slow. Most pages would not load. I went to the front desk right away after being checked in for 5 minutes. The WiFi did work at the front desk with my laptop. So the signal was just weak at my room. The front desk employees response to the TV issue and WiFi issue was that the IT guy would be in tomorrow…. I asked what if I could get a room change. He said I could but since I booked with hotels.com, there would be an up charge… at that point, I was annoyed and grabbed my laptop and went to a nearby restaurant to work. Will not be staying there again. That staff member needs some training on customer service and problem solving.
Dylan
Stayed 1 night in Jan 2026
6/10 Okay
JOSETTE
Jan 13, 2026
JOSETTE
Stayed 2 nights in Dec 2025
10/10 Excellent
Christopher
Jan 12, 2026
Christopher
Stayed 4 nights in Dec 2025
4/10 Poor
Lindsey
Traveled with partner
Jan 6, 2026
Disliked: Cleanliness, amenities
I emailed and called to inquire if their hot tub was open. Never got a hold of anyone and when we arrived they told us the hot tub went out of service that morning. Front desk clerk was ANNOYED that we arrived. The hotel is under some renovation which should be more talked about, not just in reviews. The room was decent, shower was dirty. The lady who worked at the breakfast which multicolour hair was very sweet and on top of making sure everything was full but that everyone had everything they needed!
We booked three rooms. One the tv didnt work until the 2nd day, the 2nd rooms had dirty towels in bathroom, the 3rd rooms door was super hard to open had to use my shoulder to open it each time, also the sheets on one of the beds was all stained up. Hot tub was luke warm at best and was told they couldnt fix.
Staff was nice but couldnt fix the issues.
Room was good, staff nice but wifi wasn't working. Was told it was rest but still did not work. Very disappointed.
Heather
Stayed 1 night in Dec 2025
6/10 Okay
Mark
Traveled with family
Dec 30, 2025
The hotel was undergoing renovations, but that did not affect us much. Our room was mostly done over and looked great, but the one bed was broken on the corner. The breakfast buffet was perfect for the price and location to the outlet mall is the best you can get. The hot tub was down while there so the winter stays felt a little colder. The staff were all very friendly and we had no issues at all.
Mark
Stayed 1 night in Dec 2025
4/10 Poor
Steve
Dec 29, 2025
Liked: Staff & service
Disliked: Amenities
No where is the reservations did it say anything about remodeling the room. The room was half done. The hot water was more on the cold side.
Steve
Stayed 1 night in Dec 2025
4/10 Poor
Sam
Traveled with family
Dec 29, 2025
Disliked: Cleanliness, staff & service, amenities
Tv didn’t work, found items under bed skirt, hot tub not hot, railings and tile broken, no pool towels. No solutions given by staff.