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Birch Run Hotel

3.0 star property

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Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

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12112 S Beyer Rd, Birch Run, MI, 48415
  • Place, Birch Run Premium Outlets
    ‪1 min walk‬
  • Place, Bronner's Christmas Wonderland
    ‪10 min drive‬
  • Place, River Place Shops
    ‪12 min drive‬
  • Airport, Flint, MI (FNT-Bishop Intl.)
    ‪21 min drive‬

Room options

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  • Breakfast included
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About this property

Birch Run Hotel

3-star Birch Run hotel with indoor pool
An indoor pool, a conference center, and a hot tub are available at this hotel. Free continental breakfast, free wired internet in public areas, and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Birch Run Hotel offers 71 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Birch Run Hotel features an indoor pool and a hot tub. A computer station is located on site and wired Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Birch Run MI

Country Inn Carlson Birch Run MI

Country Inn Suites by Radisson Birch Run Frankenmuth MI

Birch Run Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 224 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 229 out of 1000 reviews
Rating 4 - Poor. 176 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

6.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge, Miami Beach

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Stayed 1 night in Feb 2026

6/10 Okay

Connor

Stayed 1 night in Feb 2026

4/10 Poor

Kristi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under construction and we were not told ahead of time. The staff at night was rude. The breakfast was meh. For that money you would think it would be a little better.
Stayed 1 night in Feb 2026

4/10 Poor

Chad

Needed to go search for plunger Hotel under restoration but wasn’t communicated ahead of time and we have problems with allergies and dust
Stayed 1 night in Feb 2026

6/10 Okay

Bobbi

Traveled with family and small children
Liked: Cleanliness
Room was great and clean! Staff was great! Hot tub was not hot Luke warm at best and falling apart but they are in the middle of renovations so hopefully that will be corrected pool was nice and swimmable warm pleasant stay over all!!
Stayed 1 night in Jan 2026

6/10 Okay

Diane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room ok. Shower didn't get very hot Pool water cooler The hot was awful and to comd was to cold
Stayed 1 night in Jan 2026

2/10 Terrible

Alice, Bruce Township

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Desk clerk was not just rude; she was offensively aggressive, contentious, and demeaning. Her name was Payden. She was so bad, actually, that we left and went to a different hotel not booked through Expedia. The hotel was also under construction immediately inside the front entry, and there was no mention of that anywhere either on the Expedia listing or on the hotel’s direct website. The construction area was also dirty, cluttered and not well curtained off. I will never stay at this property again (yes I have stayed here before and it was decent…) and I urge Expedia to drop it from its list of participating properties. It was THAT BAD.
Stayed 2 nights in Jan 2026

6/10 Okay

Kristina

Disliked: Amenities, property conditions & facilities
Room was ok was not aware of the remodel going on
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean only thing was tv remote stopped working so we had to watch one channel and had to unplug the tv to turn it off.
Stayed 2 nights in Jan 2026

2/10 Terrible

Lewis

Stayed 1 night in Jan 2026

8/10 Good

Marcia Or Michael

Liked: Cleanliness, staff & service, amenities
We had a much bigger room than we anticipated. They were in the midst of a remodel. The paint color was rather strange. Lavender is not a color that the hotel could pull off.
Stayed 1 night in Jan 2026

4/10 Poor

Dylan

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The room was in good condition. However, very poor customer service. I stayed at this hotel during travel for work. Upon arrival to my room, the tv did not work. A message on the tv showed that there was a weak or no signal. I then attempted to connect to the WiFi for my laptop to continue my work, and the WiFi was extremely slow. Most pages would not load. I went to the front desk right away after being checked in for 5 minutes. The WiFi did work at the front desk with my laptop. So the signal was just weak at my room. The front desk employees response to the TV issue and WiFi issue was that the IT guy would be in tomorrow…. I asked what if I could get a room change. He said I could but since I booked with hotels.com, there would be an up charge… at that point, I was annoyed and grabbed my laptop and went to a nearby restaurant to work. Will not be staying there again. That staff member needs some training on customer service and problem solving.
Stayed 1 night in Jan 2026

6/10 Okay

JOSETTE

Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 4 nights in Dec 2025

4/10 Poor

Lindsey

Traveled with partner
Disliked: Cleanliness, amenities
I emailed and called to inquire if their hot tub was open. Never got a hold of anyone and when we arrived they told us the hot tub went out of service that morning. Front desk clerk was ANNOYED that we arrived. The hotel is under some renovation which should be more talked about, not just in reviews. The room was decent, shower was dirty. The lady who worked at the breakfast which multicolour hair was very sweet and on top of making sure everything was full but that everyone had everything they needed!
Stayed 1 night in Jan 2026

10/10 Excellent

Audrey

Stayed 2 nights in Jan 2026

4/10 Poor

Charity

Traveled with family
Disliked: Amenities, property conditions & facilities
We booked three rooms. One the tv didnt work until the 2nd day, the 2nd rooms had dirty towels in bathroom, the 3rd rooms door was super hard to open had to use my shoulder to open it each time, also the sheets on one of the beds was all stained up. Hot tub was luke warm at best and was told they couldnt fix. Staff was nice but couldnt fix the issues.
Stayed 2 nights in Jan 2026

6/10 Okay

Rachel

A Qu
Stayed 1 night in Dec 2025

2/10 Terrible

Kristen

Stayed 2 nights in Dec 2025

10/10 Excellent

Marcin

Stayed 1 night in Dec 2025

4/10 Poor

Heather

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was good, staff nice but wifi wasn't working. Was told it was rest but still did not work. Very disappointed.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Traveled with family
The hotel was undergoing renovations, but that did not affect us much. Our room was mostly done over and looked great, but the one bed was broken on the corner. The breakfast buffet was perfect for the price and location to the outlet mall is the best you can get. The hot tub was down while there so the winter stays felt a little colder. The staff were all very friendly and we had no issues at all.
Stayed 1 night in Dec 2025

4/10 Poor

Steve

Liked: Staff & service
Disliked: Amenities
No where is the reservations did it say anything about remodeling the room. The room was half done. The hot water was more on the cold side.
Stayed 1 night in Dec 2025

4/10 Poor

Sam

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Tv didn’t work, found items under bed skirt, hot tub not hot, railings and tile broken, no pool towels. No solutions given by staff.
Stayed 1 night in Dec 2025