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ACE Hôtel Troyes

3.0 star property

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Photo gallery for ACE Hôtel Troyes

Desk, soundproofing, iron/ironing board, free cribs/infant beds
Front of property
Daily cooked-to-order breakfast (EUR 9.90 per person)
Reception
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Pet friendly
  • Breakfast available

Explore the area

Map
Rue d'Auxerre, le bas de la fourche aux Moines, Saint-Andre-les-Vergers, 10120
  • Marques Avenue Troyes
    ‪4 min drive‬
  • Centre de Congrès de l’Aube
    ‪6 min drive‬
  • Museum of Modern Art
    ‪7 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Twin Room

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Quadruple Room

  • 236 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Accessible

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Double Room, Accessible

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

ACE Hôtel Troyes

3-star Saint-Andre-les-Vergers hotel with free self parking
This smoke-free hotel features a 24-hour front desk, free self parking, and free WiFi in public areas. Other amenities include multilingual staff assistance and a vending machine.
ACE Hôtel Troyes offers 57 air-conditioned accommodations with complimentary newspapers and irons/ironing boards. Flat-screen televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. This Saint-Andre-les-Vergers hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

ACE Hôtel Troyes features a vending machine, multilingual staff, and an elevator. Wired and wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

ACE Hôtel Troyes is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: EUR 9.90 for adults and EUR 5.50 for children

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.90 for adults and EUR 5.50 for children
  • Pet fee: EUR 6 per pet
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ACE Hotel Troyes
ACE Hôtel Troyes
ACE Troyes
ACE Hôtel Troyes Hotel
ACE Hôtel Troyes Saint-Andre-les-Vergers
ACE Hôtel Troyes Hotel Saint-Andre-les-Vergers

ACE Hôtel Troyes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 486 out of 841 reviews
Rating 8 - Good. 307 out of 841 reviews
Rating 6 - Okay. 36 out of 841 reviews
Rating 4 - Poor. 9 out of 841 reviews
Rating 2 - Terrible. 3 out of 841 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

JC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generous family room, perfect for one night stay.

Generous family room for a one-night stopover on the way to the Alps. Very clean and comfortable. For us, a downside was not being able to purchase a drink (could only buy with a meal). We opted not to have breakfast, but stopped at a wonderful boulangerie just down the road.
Stayed 1 night in Feb 2025

10/10 Excellent

HELEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ernst Jan, Faversham

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great staff! Lovely beds. Convenient location for the motorway.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for a stopover on the way to the alps or south of France, comfortable & convenient. There are 2 restaurants just across the car park, as we stayed here on both legs of our trip we tried both. First was a traditional French restaurant, good food & reasonably priced. Second was a fish restaurant, excellent food & they offered a 15% discount to residents of the hotel. Both were busy with locals, always a good sign.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice clean and tidy, breakfast good
Stayed 1 night in Dec 2024

8/10 Good

Kelly-Ann, Hereford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and met our needs. The parking lot was large and allowed easy access with our luggage with the elevator ery close to the front desk and door. The only problem was when we arrived, we were asked if we wanted to pay for breakfast and I said yes. Ðispite having 4 people in the room, we were only charged for one breakfast and had to pay for the other 3 as we were leaving. A minor inconvenience but one that should have been avoided with a bit of commen sense. Breakfast was limited in options, but given the price definitely worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop London-Chamonix

Very welcoming. Very convenient as overnight Sumitomo between London and Chamonix. Adjacent restaurants Marcel (last orders 9.30pm) was perfect. Very fast, friendly service, good food, made the stay enjoyable as well as functional.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fine. Only 1 towel for 3 guests and asked at check-in but then had to ask again. Waited and was OK. Marcel restaurant opposite is terrific. Extremely quick service and good variety of well prepared and cooled classic dishes. Marcel makes ACE a hotel we will likely visit again when breaking journey from Londin to Chamonix
Stayed 1 night in Dec 2024

8/10 Good

Chong

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay in this clean and comfortable hotel. A couple of restaurant options next door, the seafood one being surprisingly good! A little too far out of the centre if that's what you want, but easy to get to from the autoroute and absolutely ideal for an overnight stay.
Stayed 1 night in Jul 2024

8/10 Good

Fiona

Stayed 1 night in Jul 2024

6/10 Okay

Lucy

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Shalom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our overnight stay at ACE. The carpark was convenient,we felt safe.The room was comfortable and we were able to put some food in freezer bags in the fridge and freezer. We enjoyed being able to take hot water for coffee and soup from the breakfast room even though it was late at night. The man at reception was very helpful and pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Tianyuan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Good Value But Not Very CLEAN

We stopped by for a break on our way to south of France. I must say the gentleman on the counter (night shift) was nice, however the room had problems, the bed was wet, not the sheets, I’m talking about from underneath. GOD knows what it was but I let the team know they said they could not change rooms, but they gave some additional sheets. Regarding price, I wouldn’t say it was the cheapest either.
Stayed 1 night in Jul 2024

8/10 Good

Tianyuan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a stop-over. A bit out of the Town Centre and only a couple of restaurants, albeit next door, which were ok. Quiet, clean and comfortable. We had 2 cans of beer from the bar and then they they ran out, even though the hotel was nearly empty!
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly staff
Stayed 1 night in May 2024

8/10 Good

Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair quality price hotel

ACE is an European chain of hotel with fair standards atva very reasonable price. The major trouble is to FIND the hotel as GPS will ask you to cross a cow field . The entrance come from a shopping centre. Staff was fine, room fair goid, much space, no fridge, view of the fields. Located a bit outside, so to go to centre town, you need a transport.
Stayed 1 night in May 2024

10/10 Excellent

Xie

Stayed 1 night in May 2024

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities

Sadly not best.

Average ground floor room. No luxuries such as coffee making or toiletries. Very poor breakfast.
Stayed 1 night in May 2024

10/10 Excellent

debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price for a stopover. A short drive into the city centre.
Stayed 1 night in May 2024