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Hotel Chastellares

3.0 star property

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Egyptian cotton sheets, premium bedding, Select Comfort beds
Chambre Double Sud Balcon | Bathroom | Separate tub and shower, free toiletries, hair dryer, bidet
Chambre Double Sud Balcon | Egyptian cotton sheets, premium bedding, Select Comfort beds
Front of property
Chambre Double Sud Balcon | Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

Map
Place Centrale, Saint-Etienne-de-Tinee, Alpes-maritimes, 6660
  • Auron Ski Resort
    ‪1 min walk‬
  • Adret Rambert Ski Lift
    ‪16 min walk‬
  • Nabines Ski Lift
    ‪16 min walk‬

Room options

Design Room

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds

View all photos for Chambre Triple Supérieure

Egyptian cotton sheets, premium bedding, Select Comfort beds

Chambre Triple Supérieure

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Chambre Double Sud Balcon

Egyptian cotton sheets, premium bedding, Select Comfort beds

Chambre Double Sud Balcon

  • 249 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Chambres Communicantes Sud Terrasse

Egyptian cotton sheets, premium bedding, Select Comfort beds

2 Chambres Communicantes Sud Terrasse

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Comfort Triple Room, Multiple Beds

  • 249 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room

  • 534 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Chambre Triple Sud Balcon

Chambre Triple Sud Balcon | Egyptian cotton sheets, premium bedding, Select Comfort beds

Chambre Triple Sud Balcon

  • 249 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for 2 Chambres Communicantes Sud Balcon

Egyptian cotton sheets, premium bedding, Select Comfort beds

2 Chambres Communicantes Sud Balcon

  • Mountain view
  • Sleeps 6
  • 1 Twin Bed

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Exterior

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  • Breakfast available
  • Bar
  • Room service
5.0 out of 5, Exceptional, (2)
The price is $210
per night
$236 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

Hotel Chastellares

3-star Auron hotel steps from Auron Ski Resort
Ski into Hotel Chastellares, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes.
Hotel Chastellares offers 31 accommodations with laptop-compatible safes and hair dryers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Chastellares helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Onsite self parking is complimentary.

Hotel Chastellares is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Hotel Chastellares has a restaurant on site.
Room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool (guest access)
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1958
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.28 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 21 for adults and EUR 21 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Le Chastellares
Hotel Le Chastellares Saint-Etienne-de-Tinee
Le Chastellares
Le Chastellares Saint-Etienne-de-Tinee
Hotel Chastellares Saint-Etienne-de-Tinee
Hotel Chastellares
Chastellares Saint-Etienne-de-Tinee
Chastellares
Chastellares SaintEtienneTine
Hotel Le Chastellares
Hotel Chastellares Hotel
Hotel Chastellares Saint-Etienne-de-Tinee
Hotel Chastellares Hotel Saint-Etienne-de-Tinee

Hotel Chastellares Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 55 reviews
Rating 8 - Good. 14 out of 55 reviews
Rating 6 - Okay. 10 out of 55 reviews
Rating 4 - Poor. 11 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com should remove this property
It was the worst stay in my life. The manager of hotel was very rude to me and to my wife. In addition to it, I paid a premium to get a room with a terrace and when I arrived the same person told me that there were no more rooms with terrace. I ended to be in an smaller room and WITH NO HOT WATER. It is a sky area and we needed to take a shower. It was not possible. I also called the police since there were 40 families with no water and no effective answer from the hotel,
Stayed 1 night in Feb 2020

8/10 Good

Roger

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent ski location, good breakfast, 2 star
When reading this you need to appreciate this is a 2 star hotel, not a 4 or 5 star. Visited with partner and 10 yr old daughter for 6 nights Feb 19 half term ski trip (being half term it was quite expensive for what it is, but that's the school holidays rip off for you!) . Breakfast excellent for a 2 star, good choice, lovely croissants etc...location v central, 2 mins to Auron gorge cable car, that links straight to the full mountain cable car, ski nursery slopes and rest of the lift system. Good variety of ski runs, lots of blues around the mountains, but plenty of good blacks and reds to alpine standards. Did not eat in hotel much in evenings, but plenty of restaurants in centre, large portions, peak season you need to book at least a day ahead. Owner, was helpful, nice views/balcony across gorge to ski slopes beyond. What was the downside!, rooms quite small, very thin walls! and various noises from water and heating systems and services. Hot water ran out some days between 17.00 and 19.00, but not a problem at other times.
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveler

Basic but good breakfast.
Basic hotel but we didn't get the room we asked for. Instead we got bed and breakfast which was very good. Facilities are sparse but ok if you are skiing all day.
Stayed 6 nights in Feb 2019

10/10 Excellent

caroline, UK

Liked: Cleanliness, staff & service
A very friendly hotel in an excellent location.
We had a very pleasant stay at this hotel. It was very convenient for the slopes and the town. The staff were very friendly. The restaurant and bar were nicely decorated. Our room was rather small for 3 and the bathroom needs modernising. We would however stay there again.
Stayed 3 nights in Feb 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Querky but OK, Auron great
Query! But in a good way. Excellent location, Auron is a beautiful little place, typically alpine. Hotel is dated with a definite Christmas theme but it added character! Breakfast expensive for what is on offer compared with other hotels, lots of local cafes would probably have been a better option. Rooms at rear with balcony have beautiful views and afternoon sun, worth the few extra euros.
Stayed 1 night in Jul 2017

10/10 Excellent

Nick, Newcastle upon Tyne

Liked: Cleanliness
Disliked: Room comfort
Fair? I think your after 5* at 2* prices
Well people who rate it fair are obviously expecting 21 carrot on a 9 carrot budget. I have paid an awful lot more and received an awful lot less. It's 2 star and in my eyes a 3, our room for 3 had a balcony overlooking all the runs and was a fabulous view recap and look out at and recall the runs

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Tired Hotel
This needs some TLC. The decor is in need of redoing ... and either the manager or the drains smelt!

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trés bien !
Super !! Accueil parfait :)
Stayed 2 nights in Nov 2024

6/10 Okay

CEDRIC

Traveled with family
pas à quoi on s'attendait.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil exceptionnel, personne avenante et très sympathique, ce qui met directement dans une ambiance de village en pleine montagne. C'est super. La chambre ? Que dire... tout bonnement magnifique, propre et bien décorée façon chalet alpin. De plus, une petite terrasse qui donne sur un vallon apporte de la fraicheur et le calme voulu et apprécié par tous pendant une belle nuit d'été. Je recommande totalement cet hôtel, vous y serez bien accueilli. Je n'ai pas pris l'option du petit déjeuner donc je ne saurais vous dire
Stayed 1 night in Aug 2024

10/10 Excellent

SABAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outre une vue exceptionnelle, gérant très sympathique et literie confortable. Établissement propre et calme
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacances de rêve réussies
Séjour très réussi : belle chambre avec grand balcon muni de chaise longue, chaises et table face à la montagne où nous avons profité des derniers rayons de soleil après le ski, Petit déjeuner varié et copieux avec salade de fruits frais, fruits frais, baguettes variées, variété dans les viennoiseries, fromages, charcuterie, etc. Repas du soir lui aussi varié, bon et copieux.
Stayed 3 nights in Feb 2022

6/10 Okay

gregory

Stayed 1 night in Dec 2021

8/10 Good

Klaric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Andrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

4/10 Poor

Joakim

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bra läge. Risigt.
Fint läge och fin utsikt. Hårda obekväma sängar. Endast ett dubbeltäcke. Obekväma syntetkuddar. Risigt och smutsigt.
Stayed 1 night in Feb 2020

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

4/10 Poor

Laura

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hors de prix
Beaucoup trop cher pour la prestation et l’état de la chambre .
Stayed 1 night in Dec 2019

8/10 Good

Frederik

Traveled with family
Liked: Staff & service
Great service
Service was great, reception and restaurant. Very friendly and helpful staff. The skiing room where you put on your slalom boots were on the ground floor, with easy access from inside and outside of the hotel. The hotel is also very close to the gondol/lift. The hotel’s condition is what most of these types of hotels are, very worn down and out of date. Although I must mention that last year we stayed at the 3 star hotel next door, that really surprised me compared to this, which only have 2 stars. In other words the whole family were more satisfied staying at this hotel. If I have to point out any improvements it has to be answering their phone. Prior to our stay I tried to call several times, and left a couple of voicemails. At the end I wrote an e-mail which they replayed. The parking can also be challenging, pending on when you are there of course. All in all a good stay, with great service.
Stayed 2 nights in Dec 2019

8/10 Good

Yiu Wah

Liked: Room comfort
Stayed 1 night in Oct 2019

4/10 Poor

michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Nan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Jürg

Liked: Staff & service
Preis/Leistung stimmt nicht, sonst ok.
Das Hotel hat seine besten Zeiten hinter sich. Für das Gebotene klar zu teuer. Sehr positiv: Flexibilität und Freundlichkeit für ein früheres Frühstück.
Stayed 1 night in Aug 2019