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Austria

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Austria

Property entrance
Lobby sitting area
Daily buffet breakfast (EUR 9 per person)
Single Room | Bathroom | Hair dryer, towels
Double Room | Pillowtop beds, desk, soundproofing, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
21 Place Massenet, Saint-Etienne, Loire, 42000
  • Musée des Beaux-Arts
    4 min walk
  • Musée d'Art Moderne de Saint-Etienne
    8 min walk
  • Stade Geoffroy-Guichard
    16 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    9 min drive

Room options

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Pillowtop beds, desk, soundproofing, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Pillowtop beds, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Pillowtop beds, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Pillowtop beds, desk, soundproofing, iron/ironing board

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Best Western Hotel Austria & Spa

Spa
Pet friendly
Air conditioning
Breakfast available
4.0 out of 5, Very Good, (26)
The price is $88
per night
$106 total
includes taxes & fees
Jan 7 - Jan 8
Best Western Hotel Austria & Spa

About this property

Austria

3-star Saint-Etienne hotel with free WiFi
This hotel features self parking, conference space, and free newspapers. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Austria offers 30 air-conditioned accommodations with complimentary newspapers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Austria features tour/ticket assistance, complimentary newspapers in the lobby, and room service (during limited hours). Event facilities measuring 538 square feet (50 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. Parking is available onsite for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 2.20 per day)
  • Self parking on site (EUR 7 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9 per person

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1988

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets allowed for an extra charge of EUR 7.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 7.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Self parking fee: EUR 7.00 per night
  • Nearby parking fee: EUR 2.20 per day
  • Pet fee: EUR 7.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Austria Hotel Saint-Etienne
Austria Saint-Etienne
Austria Hotel
Austria Saint-Etienne
Austria Hotel Saint-Etienne

Austria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 105 reviews" "
Rating 8 - Good. 44 out of 105 reviews" "
Rating 6 - Okay. 21 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 3 out of 105 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

NIcola

Liked: Cleanliness, staff & service
IT was ok for what I paid but very dated and no drinks facilities in the room. The room was too cold too
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
We stopped here as a half-way point on our trip across France. St. Etienne is a dump of a city, so I doubt that there are any better hotels. This one was barely 3 stars. The room smelled, the carpet was old and worn, and there was no air conditioning. The bathroom was nice.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super week-end!
Super séjour avec mon fils pour aller voir match de L"ASSE !
Stayed 1 night in May 2018

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel que je recommande ! Buffet du petit déjeuner parfait !
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
la chambre était propre mais une odeur abominable de cigarette froide; durant les deux jours impossible de se débarrasser de cette odeur malgré le fait d'avoir aérer et il en était de meme pour les serviettes de toilette.très difficile à supporter pour nous qui ne fumons pas.les murs ne sont pas très épais et nous entendions le voisin ronflait toute la nuit
Stayed 1 night in Feb 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok, mais voisins trés bruyants/autres chambr
trés bien la première nuit, énormément de bruit la seconde....jusqu'à 1h du matin (portes qui claquent et gens qui parlent trés fort) puis à partir de 4h30 : musique et discussions trés fortes. c'est juste pas de bol d'avoir ces voisins tout autour...
Stayed 2 nights in Feb 2018

4/10 Poor

Philippe

Disliked: Room comfort
manque de confort salle de bain, chambre correcte
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Liked: Staff & service
hotel bien situe pour acces centre pb de parking
bien recu par personnel sympathique heureusement car expedia a tres mal fonctionne puisqu'il n'a pas fait la reservation . Confort hotel moyen pour un 3x mais pour 1 nuit RAS . Bon petit dej bien achalande .
Stayed 1 night in Feb 2018

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Ensemble correct sans plus
Hôtel 3* manquant de qualité en rapport des hôtels de sa catégorie . Chambre triple confortable mais démunie de prises de courant à portée de la literie , salle de bain petite. Pas de hall d’accueil au Rez de chaussée , manque de convivialité . Hôtel bruyant (insonorisation a revoir ) . Petit déjeuner contînental à 9€ par personne mais sans réel intérêt en qualité . Seul avantage de cet hôtel , tramways à proximité pour aller en centre ville et stade Geoffroy Guichard à 20 minutes de marche.
Stayed 2 nights in Dec 2017

6/10 Okay

antoine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jean-paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel agréable et personnel trés gentil
il manque un plateau avec café ou thé et bouilloire.Sinon séjour agréable et hotel très calme.

6/10 Okay

Viola

Disliked: Cleanliness, property conditions & facilities, room comfort
Le prix de sejour est en accord avec les prestations proposées. Si vous faites attention à la déco et l'harmonie de couleurs, il faut certainement aller voir ailleurs car ça pique.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Small hotel
See The Musée Art Moderne

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ROBERTO

Liked: Cleanliness, property conditions & facilities
HOTEL PULITO ED ECONOMICO
L'unica pecca e che in camera non c'era la doccia ma la vasca da bagno.

8/10 Good

MATTHIEU

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres accueillant
Repas du soir possibles Réception wifi moyenne Trés bons accueil et service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities