You'll have the entire apartment to yourself and will only share it with other guests in your party.
Les Palatines - Residence
3-star residence in Bellevue - Le Mont - La Jomayère
This smoke-free residence features a meeting room, laundry facilities, and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Housekeeping is not available.
Les Palatines - Residence offers 48 accommodations with coffee/tea makers and complimentary toiletries. Beds feature premium bedding. Accommodations at this 3-star residence have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers.
Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access.
Les Palatines - Residence features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Les Palatines - Residence is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning.
Languages
English, French
Property amenities
Internet
Available in the accommodation: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Crib
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Refrigerator
Dining
Daily buffet breakfast available for a fee: EUR 8 per person
Bedrooms
Premium bedding
Sofa bed
Bathroom
Bathtub
Free toiletries
Private bathroom
Towels provided
Entertainment
TV
Laundry
Laundry facilities
Work spaces
Meeting room
Comfort
Heating
Pets
Pet friendly
2 pets total
Fee: EUR 5 per pet per night
Service animals exempt from fees
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Blackout drapes
Free newspapers in lobby
Iron/ironing board on request
Luggage storage
Multilingual staff
No housekeeping service
Location highlights
In the city center
Near a train station
Things to do
Golfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
48 units
7 floors
Soundproofing
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 8 per person
Pet fee: EUR 5.00 per pet, per night
Service animals are exempt from fees
Cribs (infant beds) are available for an additional fee
A fee will be charged for use of certain facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Palatines Residence
Palatines Residence Aparthotel
Palatines Residence Aparthotel Saint-Etienne
Palatines Residence Saint-Etienne
Palatines Saint-Etienne
Les Palatines
Les Palatines Residence
Les Palatines - Residence Residence
Les Palatines - Residence Saint-Etienne
Les Palatines - Residence Residence Saint-Etienne
Les Palatines - Residence Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 92 out of 342 reviews
10 - Excellent
92
Rating 8 - Good. 149 out of 342 reviews
8 - Good
149
Rating 6 - Okay. 74 out of 342 reviews
6 - Okay
74
Rating 4 - Poor. 22 out of 342 reviews
4 - Poor
22
Rating 2 - Terrible. 5 out of 342 reviews
2 - Terrible
5
8.2/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Ajaz
Traveled with group
Oct 29, 2023
Liked: Cleanliness, room comfort
Ajaz
Stayed 2 nights in Oct 2023
10/10 Excellent
Epeli
Traveled with group
Oct 10, 2023
Liked: Cleanliness, room comfort
Rugby trip
Nice place near public transport easy to use was great 👍
Epeli
Stayed 1 night in Sep 2023
8/10 Good
Carl
Sep 11, 2023
Carl
Stayed 1 night in Sep 2023
8/10 Good
Louise
Traveled with partner, Traveled with pets
Sep 1, 2022
Liked: Cleanliness
Reception was shut
Found number to call receptionist very ho
We were a little confused when we arrived as there was no one at the desk and the doors were closed as it was Sunday, but with a quick phone call, the hotel manager guided us inside by giving the codes, and helped us to our keys of the apartment.
It wasn't the most atmospheric building or neighbourhood, but the apartment was comfortable and so were the bed and the bath. I really liked the bathroom, the kitchen and the large windows. The only downside is that we couldn't get the internet to work.
Hotel reception was very friendly. Room was large with kitchenette and the basics. Not luxurious but comfortable. We did not leave the room except to get groceries and hit the bakery nearby as we were feeling under the weather. We were quite comfortable in the room and had all the basics we needed for this one day/night stay. Few restaurant options around, but a couple of grocery stores and an average bakery. Fairly close to public transport to get to the centre if required, but not sure how long it takes as we did not use it. The room was quite loud as the walls were fairly thin. In the middle of a residential area. Free parking if you could find it, or there was a decent price for garage parking if required a couple of blocks away. This hotel was great value for money.
Les Palatines - Convenient, well equiped apartment
Nice, clean, convenient and a home from home.
Good communication by email for entry and key location. The local area is pleasant and there is a good sized childrens play park just opposite. Parking is restrictive for many car users, but was ok for us (we got the last one available, just outside the front door).
The only problem was working out how to use the kitchen hob. The control numbers had been scrubbed clean off and so working out what heat setting to use was trial and error. Recommended for anyone needing a self catering place to stay for up to 5 people.
We had a two bedroom apartment, with 3 twin beds in one room, a master bedroom, and a roll away bed. The kitchen was well-equipped for cooking in with two burners, microwave and refrigerator, and the apartment was very clean and appeared freshly painted. The kitchen table had room for six. The front desk staff leave at 6pm and are not there on Sundays, so don't expect a full service hotel.There is a play area for children by the front of the hotel and a supermarket within a few minutes walk. It was quiet at night even on Friday and Saturday. Overall, a great place to stay for our family of six and a good value compared to two rooms in a more traditional hotel.
Having stayed in various apart-hotels in France I was pleasantly surprised with this place. This is my second visit herer and I found the rooms are basic but very clean and comfortable. The rooms were in a very good condition and really had everything you need. The location is not central but you can hop on the tram and be in the center in about 10 mins. Highly recommended given the limited options in St Etienne.
Samy
6/10 Okay
Janet, London, Ontario, canada
Oct 8, 2009
Disliked: Staff & service, room comfort
Hotel lacking
While this hotel/apartment has potential to be a very nice place, we found it to be lacking in many ways. The 'spacious' bedroom only had a bed in it, nothing else, not a chair, chest of drawers or even a hook on the back of the door. The 'second' double bed was a pull out in the living room. The bathroom was very basic with towels provided but towels were changed only once a week. Bring your own tp as a limited amount was provided. This apartment also had a lingering sewer-like smell which did dissipate upon opening the windows. Parking can also be a problem but this appears to be a problem city wide.
Janet
6/10 Okay
Verified traveler
Sep 14, 2009
Liked: Cleanliness, room comfort
Disliked: Staff & service
Good hotel for the price
The hotel is located in the south side of St Etienne and close to mass transit and the main mall of the city. Generally good location but few "large" restaurants around, however, there were many markets and small grocery stores nearby.
The rooms themselves were pretty sparse, but nice and clean. New floors, hardware, paint and linens. The rooms also included a balcony and a very tiny TV (FYI - all 5 channels in French). This hotel/apartment is clearly geared for longer stays as it includes a kitchenette, microwave and small refrigerator and did include wireless internet. The hotel was undergoing renovations and at moments had some unpleasant odors in the hallways, but overall not too bad. The breakfast was limited but decent.
Given that no other hotels were generally available when I booked it, this hotel was good for the price and the comments mentioned above.
LARGE NOTE: The office hours (currently) are 9 am - 12 pm and 2 pm - 7 pm, so if you checking in at some other time call ahead!
On a passé une nuit en famille, je recommande y a de l'espace,les chambres sont spacieuses et propre. Tous le nécessaires a notre porter . Le silence dans la résidence agreable.
Séjour bref, arrêt de transit, donc une seule nuit.
Hébergement a répondu à mes attentes.
Dans la soirée, circulation de la rue mais par contre, très calme la nuit.
Brigitte
Stayed 1 night in Jul 2024
10/10 Excellent
Cecile
Traveled with family
Jul 13, 2024
Liked: Cleanliness, room comfort
Séjour d'une nuit très satisfaisant
Appartement très agréable,propre, spacieux,bien équipé
Literie confortable
Personnel sympathique et accueillant
Un plus:tarif hyper intéressant en passant par un site pour 3
Très satisfaite,je pense que j'y reviendrai
Die Unterkunft war sauber, auch wenn einige Haare auf dem Bett lagen. Was uns nicht gefallen hat, war der Schimmel an den Decken und alles wirkte etwas renovierungsbedürftig.
Keine schöne Umgebung.
Sascha
Stayed 1 night in Jul 2024
10/10 Excellent
Youcef
Traveled with family and small children, Traveled with family