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Novotel Saint-Étienne Centre Gare Châteaucreux

4.0 star property

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Photo gallery for Novotel Saint-Étienne Centre Gare Châteaucreux

Classic Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing
Bar (on property)
Reception
Bar (on property)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • Air conditioning
  • Room service

Explore the area

Map
5 Cours Antoine Guichard, Saint-Etienne, Loire, 42000
  • Saint-Étienne Exhibition Park
    ‪14 min walk‬
  • Opera Saint Etienne
    ‪15 min walk‬
  • Cathedral of Saint Charles Borromeo
    ‪18 min walk‬
  • Vienne (XVI)
    ‪45 min drive‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Hôtel du Golf

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (265)
The price is $116
per night
$131 total
includes taxes & fees
Feb 25 - Feb 26
Hôtel du Golf

About this property

Novotel Saint-Étienne Centre Gare Châteaucreux

4-star Saint-Etienne hotel connected to a rail/subway station, close to Cité du Design
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. Housekeeping is available on request.
Novotel Saint-Étienne Centre Gare Châteaucreux offers 77 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Saint-Etienne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 4 meeting rooms are available. This eco-certified hotel also offers a fitness center, a terrace, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Saint-Étienne Centre Gare Châteaucreux is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Novotel Saint-Étienne Centre Gare Châteaucreux has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 11 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Shopping mall

Family friendly

  • Baby bath
  • Children's games
  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 11 per day (in/out privileges)
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Gare Opening March 2019 Hotel
Novotel Gare Opening March 2019
Novotel Saint Étienne Centre Gare
Novotel Saint-Étienne Centre Gare Hotel Saint-Etienne
Novotel Saint-Étienne Centre Gare Saint-Etienne
Hotel Novotel Saint-Étienne Centre Gare Saint-Etienne
Saint-Etienne Novotel Saint-Étienne Centre Gare Hotel
Novotel Saint-Étienne Centre Gare Hotel
Hotel Novotel Saint-Étienne Centre Gare
Novotel Saint Etienne Centre Gare (Opening March 2019)
Novotel Saint Etienne Gare
Novotel Saint-Étienne Centre Gare Châteaucreux Hotel
Novotel Saint-Étienne Centre Gare Châteaucreux Saint-Etienne

Novotel Saint-Étienne Centre Gare Châteaucreux Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 99 reviews
Rating 8 - Good. 31 out of 99 reviews
Rating 6 - Okay. 11 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cosmina, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
All went very well
Stayed 17 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness
Property was ok , although limited dinning opportunities in the evening within the hotel, satisfactory restaurant next door .
Stayed 1 night in Aug 2024

10/10 Excellent

Raghavan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location for all visitors to Saint Etienne
Stayed 1 night in Jul 2024

10/10 Excellent

Louis

Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Milco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for business
Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not quite the usual Novotel standard.
Air con was not functional so room was too hot to sleep well, had to have the window open so was woken by the train station from about 5am onwards. Car park height limit is 1.9m but not stated. So had to park elsewhere. No bar/food available in evening even though it is stated that it is open on Accor's website.
Stayed 1 night in Nov 2021

10/10 Excellent

Selahaddin Deniz

Stayed 1 night in Oct 2021

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Adam

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Schehrazade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien place
Stayed 2 nights in Nov 2024

10/10 Excellent

hassen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Je viens régulièrement ds cet hotel. Petsonnel tres accueillant et tres agreable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marilyne

Stayed 1 night in Aug 2024

10/10 Excellent

mounira

Stayed 1 night in Aug 2024

8/10 Good

caroline

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

hassen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCEPTIONNEL
Rarement vu un personnel aussi agréable et professionnel. Bel hôtel, très bien situé. MERCIIIIIIIIIIIIIIIIII
Stayed 1 night in Aug 2024

8/10 Good

Pascal

Stayed 2 nights in Jul 2024

10/10 Excellent

noura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel dans la moyenne
Si vous venez en train c’est parfait, hôtel en face de la gare MAIS si vous venez en voiture alors mieux vaut aller ailleurs. Peu de places autour, stationnement payant, et parking de l’hôtel pas pratique et très étroit pour les véhicules d’aujourd’hui. Tarif : 11€ la nuit. Sinon personnel ok, hôtel et chambres propres, wifi ok. La chambre est classique Novotel, sans surprise excepté une bouteille en verre vide dans le minibar… ça c’est inédit dans un Novotel et sans intérêt ! Aucun produit de courtoisie… donc une mini bouteille d’evian aurait été la bienvenue.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

6/10 Okay

CEDRIC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Damien

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

KHALID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Dec 2023