*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Saint-Flour hotel also offers a terrace, ski storage, and tour/ticket assistance.
Citotel L'etape is a smoke-free property.
- Number of meeting rooms - 1
- Ski storage
- Terrace
- Luggage storage
- Ski passes available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Number of bars/lounges - 1
- Tours/ticket assistance
- Total number of rooms - 23
- Number of floors - 5
- Free WiFi
- Number of buildings/towers - 1
- Smoke-free property
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
Room Amenities
Citotel L'etape offers 23 accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Daily housekeeping
- Free toiletries
- Hair dryer
- Desk
- Soundproofed rooms
- Satellite TV service
- Free WiFi
- Heating
- Towels provided
- Bedsheets provided
- Mobile key entry
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.05 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 12 per person
- Pet fee: EUR 8 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 7.5 per night
- Rollaway bed fee: EUR 7.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at 7:30 PM
Check-out
Check-out time is 11:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Security system
Staff does not wear personal protective equipment
No front desk
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Social distancing measures are in place
Contactless check-in is available
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 7.0 per night.
- Cribs (infant beds) are available for EUR 7.5 per night.
Pet Policy
- Pets allowed for an extra charge of EUR 8 per pet, per night
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- Grand Hôtel l'Etape
- Grand Hôtel l'Etape Saint-Flour
- Grand l'Etape
- Grand l'Etape Saint-Flour
- Citotel L'etape Hotel Saint-Flour
- Citotel L'etape Hotel
- Citotel L'etape Saint-Flour
- Citotel L'etape
- Citotel L'etape Hotel
- Citotel L'etape Saint-Flour
- Citotel L'etape Hotel Saint-Flour
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Hotel Reviews
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