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Hotel Val d'Este

2.0 star property

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Photo gallery for Hotel Val d'Este

Front of property - evening/night
Exterior detail
Hiking
Panoramic Triple Room | Desk, free cribs/infant beds, free WiFi
Cafe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Free WiFi

Explore the area

Map
Place de l'Eglise, Saint-Gervais-les-Bains, 74170
  • St. Gervais Gondola
    ‪12 min walk‬
  • Les Thermes de Saint-Gervais
    ‪18 min walk‬
  • Saint Gervais Bettex Ski Lift
    ‪11 min drive‬

Room options

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Desk, free cribs/infant beds, free WiFi

Panoramic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room

Desk, free cribs/infant beds, free WiFi

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, free cribs/infant beds, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Triple Room

Panoramic Triple Room | Desk, free cribs/infant beds, free WiFi

Panoramic Triple Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Desk, free cribs/infant beds, free WiFi

Classic Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Saint-Gervais Hotel and Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (97)
The price is $132
per night
$151 total
includes taxes & fees
Apr 27 - Apr 28
Saint-Gervais Hotel and Spa

About this property

Hotel Val d'Este

Saint-Gervais-les-Bains hotel with bar/lounge
Hotel Val d'Este offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage, and complimentary wireless internet access. Housekeeping is available on request.
Hotel Val d'Este offers 16 accommodations. 50-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Saint-Gervais-les-Bains hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

Wireless Internet access is complimentary.

Hotel Val d'Este is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Le Val d'Este Open House - Onsite bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Free ski shuttle

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 9.80 for adults and EUR 9.80 for children
  • A bar/lounge

Restaurants on site

  • Le Val d'Este Open House

Things to do

  • Ski storage

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.80 for adults and EUR 9.80 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Val d'Este Saint-Gervais-les-Bains
Hôtel Val d'Este
Val d'Este Saint-Gervais-les-Bains
Val d'Este
Hôtel Val d'Este
Hotel Val d'Este Hotel
Hotel Val d'Este Saint-Gervais-les-Bains
Hotel Val d'Este Hotel Saint-Gervais-les-Bains

Hotel Val d'Este Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 49 reviews
Rating 8 - Good. 17 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, lovely friendly staff and atmosphere. Good continental breakfast. Would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 3 nights in Mar 2024

6/10 Okay

PERRY

Liked: Cleanliness, staff & service
To be fair we booked a room last minute based on price. The room was 4th floor in the eaves overlooking a busy bar. As a place to crash for a night it was okay, a week there might be a bit much. The receptionist was friendly and helpful, but there appeared to be no staff resident in the hotel overnight.
Stayed 1 night in Mar 2024

8/10 Good

Charlotte

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlights of this hotel were the friendly service and great location. All the members of staff were helpful and cheerful and it was a great place to stay. The rooms were clean and comfortable.
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
Wouldn’t choose this hotel again
Staff were polite but not friendly or helpful. Room was dark, up three flights of stairs (no lift and no help offered with cases). Beds were ok and clean. No extras anywhere in the room: paper cups (no glasses), no kettle, no convenient power socket. Breakfast was a bit mean: a tired orange and some old apples were the only fruit on offer on day 1, just the old apples on days 2&3; no croissants by the later breakfast times, no eggs etc. Postion in St G is central and very convenient. Parking free in multi-storey 5 minutes walk away.
Stayed 3 nights in Mar 2024

10/10 Excellent

terri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind and accommodating to us. We speak no French and they worked with us and were very patient. They gave us wonderful advice on sightseeing and transportation. Breakfast was wonderful. We will be staying again
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Nice clean but basic room.
We just needed something simple and clean. The room was both of these, nice and hot radiators with stats to dry ski clothes, comfy beds and ok breakfast . All quite basic, but happy with what we got.

8/10 Good

2 Skiers, London

Liked: Cleanliness, staff & service, room comfort
Excellent base for mountain activities!
Decor a little dated, but very clean, warm and comfortable with plenty of space in the room we had. We received a warm welcome and the staff were excellent. Good central location in the village and close to all amenities and the Bettex lift to the mountains. All in all, good value and would definitely stay here again. Thank you.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little hotel near ski lifts
We were welcomed really warmly. There had been a mix up with our booking which the hotel staff sorted out with no fuss - that is a real test of a hotel and they dealt with it admirably. The furnishings are traditional savoyard style which give the rooms a comfy, rustic ambiance. The bed was really comfortable, the room warm with lovely bathroom and endless hot water. Lovely balconies with great views - either of the village and baroque church at the front, or the mountains at the back. Breakfast was good. The bar is open until 8pm then it's all quiet. There is a key code system to come and go as you please. The location is perfect - an easy walk to the ski lift, whilst also being in the centre of the village next to the tourist information office, two supermarkets, many shops, restaurants and tea rooms. There is a free shuttle bus to the ski lift and to other nearby ski resorts.

8/10 Good

Verified traveler

Liked: Cleanliness
The room was extremely hot with no fan to circulate the air. The shower was very good. The hotel is in a great position in the centre of St Gervais

10/10 Excellent

Ian, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Alpine hotel
Lovely hotel, in a fantastic location, in a beautiful town. All staff were very friendly and helpful. Highly recommended

4/10 Poor

Marion

Disliked: Staff & service, property conditions & facilities, room comfort
État général très ancien tout est vintage
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Très bon séjour dans cet hôtel, excellent emplacement, facile d'accès, il y a parking gratuit proche de l'hôtel et une belle vue sur le centre ville et l'église !
Stayed 1 night in Dec 2024

10/10 Excellent

Axel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place top Hotel
Stayed 1 night in Dec 2024

6/10 Okay

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
R.a.s
Joli petit hôtel, petit problème au niveau de la réservation.bien faire attention aux photos,car la chambre proposée visuellement n était pas celle dans laquelle nous avons dormi.petit déjeuner ainsi que le service très agréable .
Stayed 1 night in Nov 2024

10/10 Excellent

julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmant petit hôtel à St Gervais.
Séjour très agréable à St Gervais. Hôtel très bien situé dans le centre du village. Très bon accueil par la jeune gérante de l'hôtel, merci à elle pour sa gentillesse et son dynamisme, petit déjeuner top! Parking gratuit à 100m, accès rapides aux téléphériques et aux thermes via le nouvel ascenseur. Chambre confortable avec balcon fleuri. Plein de restaurants et de commerces autour.
Stayed 6 nights in Oct 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci beaucoup
Stayed 3 nights in Sep 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour serein
Chambre pas très grande mais très propre, literie agréable, un petit balcon qui donne sur la ville et qui permet une superbe vue sur un beau panorama de montagnes...petit déjeuner correct : possibilité de le prendre à l'intérieur ou sur la terrasse extérieure...de bons croissants, une machine qui fait un excellent café...le personnel est très agréable et à l'écoute...
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIE D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

VANESSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Magali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024