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Grand Hôtel Thalasso et Spa

5.0 star property

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Photo gallery for Grand Hôtel Thalasso et Spa

Sauna, hot tub, steam room, hot springs, body treatments, mud baths
View from property
On the beach
Sauna, hot tub, steam room, hot springs, body treatments, mud baths
Sauna, hot tub, steam room, hot springs, body treatments, mud baths

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Spa
  • Room service

Explore the area

Map
43 Boulevard Thiers, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • St-Jean-de-Luz Beach
    ‪2 min walk‬
  • Les Flots Bleus
    ‪6 min walk‬
  • Church of St-Jean-Baptiste
    ‪8 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪20 min drive‬

Room options

View all photos for Superior Ocean Room

Superior Ocean Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Ocean Room

  • 237 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Room

1 bedroom, premium bedding, pillowtop beds, minibar

Superior City View Room

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Ocean Terrace Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Ocean Terrace Suite

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Ocean Room

Deluxe Ocean Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Ocean Room

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic room with city view

1 bedroom, premium bedding, pillowtop beds, minibar

Classic room with city view

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Terrace

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, Terrace

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Family Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Hôtel & Spa – Thalazur Saint Jean de Luz

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  • Pet friendly
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4.3 out of 5, Excellent, (291)
The price is $213
per night
$242 total
includes taxes & fees
Mar 8 - Mar 9
Hôtel & Spa – Thalazur Saint Jean de Luz

About this property

Grand Hôtel Thalasso et Spa

5-star Saint-Jean-de-Luz hotel steps from St-Jean-de-Luz Beach
Spend the day relaxing on the beach or pampering yourself at Grand Hôtel Thalasso et Spa's full-service spa.
Grand Hôtel Thalasso et Spa offers 52 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 20 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Grand Hôtel Thalasso et Spa features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Victorian hotel also offers a fitness center, a terrace, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Grand Hôtel Thalasso et Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Aho Fina - This beachfront restaurant specializes in French cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 29 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aho Fina

Things to do

  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 26 and December 16.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 51.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Valet parking fee: EUR 29 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 51.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 13 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Loreamar Thalasso
Grand Hotel Loreamar Thalasso Spa
Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz
Grand Loreamar Thalasso Spa
Grand Loreamar Thalasso Spa Saint-Jean-de-Luz
Loreamar
Loreamar Hotel
Loreamar Spa
Loreamar Thalasso Spa
Thalasso Spa Loreamar
Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso Spa
Grand Thalasso Spa Saint-Jean-de-Luz
Grand Thalasso Spa
Thalasso Et Spa Saint Jean Luz
Grand Hôtel Thalasso et Spa Hotel
Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz

Grand Hôtel Thalasso et Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 253 out of 341 reviews
Rating 8 - Good. 64 out of 341 reviews
Rating 6 - Okay. 11 out of 341 reviews
Rating 4 - Poor. 7 out of 341 reviews
Rating 2 - Terrible. 6 out of 341 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharron

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Historic Hotel
This is a majestic old (but updated) hotel with excellent service. They gave us a tour of the facility and explained all the available services. The whirlpool, sauna, and steam room were all included in the price of the room. They even upgraded our room to ocean view! What incredible service at an incredible hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, lovely room, very clean and perfect location
Stayed 5 nights in Sep 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Merab

Traveled with partner
Liked: Cleanliness, staff & service
Overpriced. Very far from 5 stars it claims to be
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff!
The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci!
great location for a short stay!
Stayed 1 night in Aug 2024

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Stayed 3 nights in Jun 2024

10/10 Excellent

Fausto, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Service second to none!
Stayed 3 nights in Jun 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, maybe 4.5 rather than 5 stars
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
Stayed 2 nights in Feb 2024

10/10 Excellent

juliana

Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lauren

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Slawomir

Stayed 1 night in Jan 2023

10/10 Excellent

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
Stayed 3 nights in Oct 2022

10/10 Excellent

Amy

Stayed 1 night in Oct 2022

10/10 Excellent

patty, mill valley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Sep 2022

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, staff, and food. Location is superb!!!
Stayed 1 night in Aug 2022

10/10 Excellent

Pamela

Stayed 5 nights in Aug 2022

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property in a lovely location. The beach is easily accessible and the terrace is lovely. The standard room was the smallest hotel room I’ve ever seen. AC not particularly effective.
Stayed 2 nights in Jul 2022

10/10 Excellent

Arturo

Stayed 2 nights in Jul 2022

10/10 Excellent

kevin r.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST location in town. Super amenities.
Stayed 3 nights in Jun 2022

10/10 Excellent

Elizabeth, Walnut Creek

Traveled with family
Liked: Cleanliness, staff & service
Friendly and attentive staff without being intrusive. Rooms are small but comfortable. Nice amenities - robes/slippers, spa access, towel warming rack in bathroom, Nespresso and electric kettle in room, with chocolates delivered nightly.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location and staff was very helpful. They even let me borrow a charger to charge my iphone
Stayed 1 night in Aug 2021