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Hôtel Bel Air

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Bel Air

View from property
On the beach
Daily buffet breakfast (EUR 14.50 per person)
Front of property
Balcony

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500
  • St-Jean-de-Luz Beach
    1 min walk
  • La Bodeguita de Luz
    1 min walk
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station)
    8 min walk
  • San Sebastian (EAS)
    16 min drive

Room options

Double or Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double or Twin room ( based on availability ), Ocean view

Double or Twin room ( based on availability ), Ocean view | View from room

Double or Twin room ( based on availability ), Ocean view

  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Room

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Air conditioning
Breakfast available
Parking available
4.9 out of 5, Exceptional, (40)
The price is $180
per night
$206 total
includes taxes & fees
Jan 1 - Jan 2
Hotel de la Plage

About this property

Hôtel Bel Air

3-star Saint-Jean-de-Luz hotel with bar/lounge
A bar/lounge, self parking, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Hôtel Bel Air offers 20 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Hôtel Bel Air features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This beach hotel also offers dry cleaning/laundry services, 24-hour room service, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hôtel Bel Air is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14.50 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On the beach
  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1875
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Bel Air Saint-Jean-de-Luz
Bel Air Saint-Jean-de-Luz
Hôtel Bel Air Hotel
Hôtel Bel Air Saint-Jean-de-Luz
Hôtel Bel Air Hotel Saint-Jean-de-Luz

Hôtel Bel Air Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 66 reviews" "
Rating 8 - Good. 19 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 1 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LINDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and spoke English well. The location was perfect and close to the beach, shopping and many eating options. The only things I didn't like was the security for their keys to the rooms. They weren't hidden away and they could accidentally be given to the wrong people. Wifi doesn't work on the 3rd floor but did work down in the lounge area.
Stayed 4 nights in Sep 2024

10/10 Excellent

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much we changed our plans and stayed longer! The Villa is right at the beach promenade, centrally located to shopping and restaurants all within easy walking distance. It is about an 8 minute walk from the train station and has parking available on site. Our room looked out toward the beach, maybe 100 feet away. We slept well in a comfy queen size bed, windows wide open to the fresh air and listened to the waves each night. So soothing. Breakfast was fresh, delicious and plentiful, with views out to the beach. The family and their colleagues who operate the Villa are all genuinely welcoming and helpful. We recommend you make good use of the terrace overlooking the beach while enjoying some wine! Ahhh! Relax and enjoy!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in this beautiful hotel. The staff were exceptional, kind, helpful, customer and service focused - they were so lovely. The hotel is exceptionally well located, right on the beach, includes free parking and the rooms are perfect. Our bed was big, super comfortable and the linen was fresh and clean. Highly recommend Bel Air as a great place to stay in Saint Jean du Luz.
Stayed 3 nights in Jul 2024

2/10 Terrible

Juan S

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Florin

Stayed 1 night in Jun 2023

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An older property but it has charm and lovely staff. We loved our sea view from the small balcony.
Stayed 2 nights in May 2023

4/10 Poor

Amador

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
1.-The AC doesn't exist and no air circulation so it was extremely uncomfortable being at the Hotel anytime since it was too hot 2.- The Little window located in the bathroom must to keep open in order to get any fresh air in the room,it constituye a peril since couples time you can hit your head with the little window door due is located right up the toilet. 3.- The door glas located at the shower is a peril since there is not handle to support a person trying to get out of the shower. 4.- The Manager ( guy with glasses) didn't explain clear the condition for breakfast service to the room,when I tried to get food for my wife,this guy without any kindness, address the issue without kindness. 5.- There is a staff old woman ( wearing a glasses among with the young guy wearing a glasses,they both should be he more Friendly and kind with customers. 6.- The rest of staff ( guy with long hair,Paula, young lady with glasses in the kitchen area)are amazing, extremely friendly and kindness, always willing to help and worry about how we were feeling, especially the guy with long hair and the young lady at the restaurant who manages the breakfast process,she is amazing. 6.- The location is amazing, restaurants,beach,bars and the whole downtown area is beautiful and romantic. I definitely will come back to Saint Jean de Luz,but this hotel needs a AC , and these two persons ( the manager and old lady with glasses)removed and get customer service training . Amador
Stayed 3 nights in Jul 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff, nicely maintained old style hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy Saint Jean de Luz
Really great hotel, super service and right on the promenade.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the beach
nice hotel close to the beach the staff were friendly but not intrusive and the cleanliness was top class
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location, beach, the town, restaurants all within walking distance, beach is across the street very little traffic. Real good breakfast.
Stayed 3 nights in Jun 2018

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bel Air in beautiful St.Jean de Luz
Hotel Bel Air is very well situated next to the beach. The staff is wonderful, making our stay lovely!
Stayed 1 night in Jun 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great family run hotel. Right on the beach with lots of dining close by. Saint Jean de Luz is a small town so walking to shopping, reastaurants, and history is no problem. The public market is fantastic.

8/10 Good

John, central France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleasant hotel at the edge of the beach.
An excellent welcome from the staff of this family run hotel. Room very clean and comfortable with a satisfactorily equipped bathroom. Excellent views of the lovely beach and of Ciboure from the hotel window. A good breakfast with baguettes, huge croissants, hams, cake, muesli and delicious coffee. It’s a pity that they have no restaurant. Plenty of local restaurants exist of course, but the majority of these are about a 10-minute walk away and I would imagine that the more elderly and infirm would find this a problem especially as traffic can be horrendous - don’t talk about the complicated one-way system in this town! Nevertheless this hotel can generally be relied upon to give satisfaction and the owners bend over backwards to assist in helping out. We shall certainly return here.
Stayed 3 nights in Apr 2018

10/10 Excellent

KB, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just steps from the beach.
Wonderful family staff run this comfortable hotel. Excellent location next to beach. Nice breakfast which is not too expensive.
Stayed 4 nights in Sep 2017

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities
peu de prestations
Stayed 5 nights in Jul 2024

10/10 Excellent

IÑIGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y localización perfecta, en frente de la playa
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean-Jacques

Stayed 9 nights in Jul 2024

10/10 Excellent

feltmann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au bord de la mer
En route pour l’Espagne on s’arrêter pour 1 nuit, on est finalement rester 2 nuit, parfaite endroit !! Literie très bien, emplacement super, pas trop de bruit des vagues !!
Stayed 1 night in Oct 2023

10/10 Excellent

patricK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour idyllique
HOTEL très bien placé, personnel charmant et efficace
Stayed 2 nights in Sep 2023