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Hotel Chantaco Golf & Wellness

4.0 star property

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Photo gallery for Hotel Chantaco Golf & Wellness

Exterior
Garden
Front of property
Terrace/patio
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
Route d'Ascain, Saint-Jean-de-Luz, Pyrenees-Atlantiques , 64500
  • Port de Saint-Jean-de-Luz
    ‪3 min drive‬
  • St-Jean-de-Luz Beach
    ‪3 min drive‬
  • Church of St-Jean-Baptiste
    ‪3 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪11 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Chantaco Golf & Wellness

4-star Saint-Jean-de-Luz hotel close to St-Jean-de-Luz Beach
A golf course, a restaurant, and a fitness center are available at this smoke-free hotel. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Chantaco Golf & Wellness offers 23 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Digital television is provided.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Hotel Chantaco Golf & Wellness features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This 4-star property offers access to a business center and meeting rooms. This Art Deco hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking is available on site.

Hotel Chantaco Golf & Wellness is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Hotel Chantaco Golf & Wellness has a restaurant on site.

Languages

English, French, German, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Library
  • Pro golf lessons
  • Pro golf shop
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 102-cm TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 11 and March 31.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 12.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to September

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Chantaco Golf Wellness Saint-Jean-de-Luz
Hotel Chantaco Golf Wellness
Chantaco Golf Wellness Saint-Jean-de-Luz
Chantaco Golf Wellness
Chantaco Golf & Wellness
Hotel Chantaco Golf & Wellness Hotel
Hotel Chantaco Golf & Wellness Saint-Jean-de-Luz
Hotel Chantaco Golf & Wellness Hotel Saint-Jean-de-Luz

Hotel Chantaco Golf & Wellness Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 55 reviews
Rating 8 - Good. 25 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Comfy bed, uncomfortable front desk staff.

A good and comfortable bed, a large room with shared balcony, and a large bathroom are positives for this property. On the negative side, the shower was hand-held, with half glass door so the floor will get wet. The young woman behind the front desk at check-in had an attitude, and when I asked about a room on the ground floor instead of walking up the rounded stairway - the hotel was empty, (I explained I had an issue with stairs, she literally laughed at me). I didn’t expect that, it was extremely rude. When she realized I was having some anxiety about these stairs she did offer to “try” to find another room, rather than making the arrangement. She didn’t offer one, so it was an empty offer. The rugs in the halls are very worn, so a spruce-up would be advised. Breakfast is expensive so I would suggest having breakfast out, there are plenty of places in St. Jean du Luz, some by the marina or in the covered food markets. Also beware you have to park the car in a lot across the street, so drop off your bags first - and there is NO elevator. We chose the hotel for price and the fact that we had a car and for that reason, it worked out. However, surely young women shouldn’t be at the front desk.
Stayed 1 night in Oct 2018

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a great stay at Hotel Chantaco. We received a very warm welcome from the reception staff. The hotel is charming and has a lot of character. Our room was located on the top floor, unfortunately there is no lift, but the reception staff kindly carried my case up to the room. The food and service at the hotel restaurant was fantastic, accompanied by some good wine. We also had a couple of drinks at the club house and the service was great also. The was complimentary parking across the road. The location of the hotel is great, off the main road, however, this is a disadvantage as one cannot escape the road noise from any of the rooms. Would suggest installing wider glass screen curtains on the bath, to prevent the water flooding the floors whilst taking a shower. Otherwise would recommend this hotel.
Stayed 2 nights in Mar 2018

8/10 Good

Greg, England

Disliked: Property conditions & facilities

Nice stay but hotel has some issues

We enjoyed our stay and its a really nice building, but we are talking about a 4* hotel which is fronting a main road and is frankly quite noisy. The hotel has some issues. The meals are expensive - breakfast for 2 will be £30 and set dinner with a bottle of wine £100. The dining room looks pretty basic and does not reflect these sort of charges and, perversely, the dining and bar seem to be run separately from the hotel and are paid separately. The very nice pool is surrounded with trees on three sides and is spoiled because in early September it gets no morning sun. In the late afternoon and evening it is gorgeous. The room service was pretty dire. Coffee and tea facilities are included in the room but there is no milk and if you want some you will be charged 3€. We were constantly asking for the [small] bath towels that disappeared and a bath mat [ditto]. There was effectively no shower because the hand-held shower did not fit into the wall bracket and the shower curtain had been removed. It was 30 degrees outside and the bath-only arrangement seemed strange. The staff are very pleasant and helpful but the management needs to step back and take a look at what a 4* hotel stands for.
Stayed 4 nights in Sep 2018

8/10 Good

Vilma Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Bunty, Calvados, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, characterful hotel

We stopped off in Saint Jean de Luz on our way home from Spain. Even though the weather was awful we received a lovely warm welcome from Marie, the receptionist at this beautiful old hotel. It has been totally renovated and the public areas are really impressive. The rooms are excellent, spacious and spotlessly clean. Good shower as well as a nice deep bath, great after a long journey. Although the weather was very inclement, we could see from our room that the hotel had a pretty formal garden which would be nice to experience in better weather. We didn’t use the hotel restaurant which looked charming. Next time we would like to stay longer.
Stayed 1 night in Feb 2018

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

10/10 Excellent

LAURENT

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Endroit qui mérite d’être découvert
Stayed 3 nights in Nov 2023

8/10 Good

Valdemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil chaleureux cadre de verdure agreable

Stayed 1 night in Oct 2022

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vivement le prochain séjour

L établissement est très agréable et très calme. Nous avons apprécié le personnel disponible et serviable . Le petit déjeuner est très varié et de bonne qualité . L authenticité des lieux permet de profiter pleinement du séjour !
Stayed 2 nights in Apr 2022

10/10 Excellent

laurent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau jardin à l’italienne Établissement bien tenu. Petit déjeuner avec produits frais de qualité
Stayed 3 nights in Jun 2021

8/10 Good

Raphael

Liked: Staff & service, property conditions & facilities, room comfort

Séjour satisfaisant

Très satisfait du séjour dans ce très belle endroit, sans vous parler du golf avis au amateur , tout simplement excellent. Merci à bientôt
Stayed 2 nights in Jun 2021

10/10 Excellent

RENé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de charme , personnel très agréable

Stayed 2 nights in May 2021

8/10 Good

Ana maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

on séjour à l'hôtel Chantaco

Très bon séjour, et très bon accueil nous sommes très satisfaits du rapport qualité prix
Stayed 1 night in Sep 2020

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon séjour

Stayed 1 night in Sep 2020

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel est très bien, avec pour seul bémol le bruit de la route aux heures de pointe. Les chambres sont confortables et très propres. Le personnel est aux petits soins pour les hôtes et de bon conseil pour visiter les alentours avec des cartes appropriées. Un restaurant le soir serait le bienvenu.
Stayed 3 nights in Sep 2020

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable. Bon accueil. Chambre spacieuse et propre. Seul bémol, bruit de Lasalle de bain de la chambre contiguë
Stayed 3 nights in Sep 2020

8/10 Good

Maurice

Liked: Cleanliness, staff & service

Bon séjour avec un mais ...

Hôtel très agréable bel extérieur belle piscine Le personnel réception très à l’écoute rien à dire ... pour nous petit bémol robinet mitigeur et robinet eau froide mauvais fonctionnement... fourmies dans la salle de bains, Cependant nous sommes sur une remise en route du COVID-19 soyons indulgent ...mais c’est aussi un 4* !!! Bon séjour cependant. Cdt
Stayed 4 nights in Jul 2020

10/10 Excellent

geraldine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019