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Hôtel et Résidence La Réserve

4.0 star property

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Photo gallery for Hôtel et Résidence La Réserve

Seasonal outdoor pool, pool umbrellas, sun loungers
Comfort Apartment (for 4 people) | View from room
Privilege room Garden view | In-room safe, desk, free WiFi, bed sheets
Terrace/patio
Family Apartment (for 4 people) | In-room safe, desk, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Pointe Sainte Barbe, 1 Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Church of St-Jean-Baptiste
    ‪5 min drive‬
  • Port de Saint-Jean-de-Luz
    ‪6 min drive‬
  • Maison de l'Infante
    ‪6 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪20 min drive‬

Room options

View all photos for Family Apartment (for 5 people)

Family Apartment (for 5 people) | In-room safe, desk, free WiFi, bed sheets

Family Apartment (for 5 people)

  • 646 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Privilege Room, partial Ocean View

Privilege Room, partial Ocean View | In-room safe, desk, free WiFi, bed sheets

Privilege Room, partial Ocean View

  • 237 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Double or Twin Room

Club Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Club Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Traditional Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment (for 4 people)

Family Apartment (for 4 people) | In-room safe, desk, free WiFi, bed sheets

Family Apartment (for 4 people)

  • 538 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Suite, Partial Sea View

Suite, Partial Sea View | In-room safe, desk, free WiFi, bed sheets

Suite, Partial Sea View

  • 463 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Privilege room Garden view

Privilege room Garden view | In-room safe, desk, free WiFi, bed sheets

Privilege room Garden view

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio (for 2 people)

Studio (for 2 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Studio (for 2 people)

  • 269 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Studio (for 3 people)

Family Studio (for 3 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Studio (for 3 people)

  • 388 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Prestige Apartment (for 6 people)

Prestige Apartment (for 6 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Prestige Apartment (for 6 people)

  • 786 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

View all photos for Comfort Apartment (for 4 people)

Comfort Apartment (for 4 people) | Bathroom | Combined shower/tub, rainfall showerhead, bathrobes, towels

Comfort Apartment (for 4 people)

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Apartment (for 6 people)

Family Apartment (for 6 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Apartment (for 6 people)

  • 710 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Family Studio Suite (for 4 people)

Family Studio Suite (for 4 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Studio Suite (for 4 people)

  • 527 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Large Twin Bed and 1 King Sofa Bed

View all photos for Prestige Room

Prestige Room | In-room safe, desk, free WiFi, bed sheets

Prestige Room

  • 291 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About this property

Hôtel et Résidence La Réserve

4-star Saint-Jean-de-Luz hotel walkable to Bay of Biscay
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, an outdoor tennis court, and a seasonal outdoor pool.
Hôtel et Résidence La Réserve offers 85 air-conditioned accommodations with safes and bathrobes. 22-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads.

This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hôtel et Résidence La Réserve provides an outdoor tennis court and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite self parking is complimentary.

Hôtel et Résidence La Réserve is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ilura - Overlooking the ocean and pool, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ilura

Things to do

  • Children's pool
  • Library
  • Outdoor tennis court
  • Piano
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from November 3 2024 to March 13 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from November 3 to March 14:
  • Bar/Lounge
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 65 per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 12 for children
  • Extended parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 349327262

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel La Réserve Saint-Jean-de-Luz
La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve
Résidence Réserve Saint-Jean-de-Luz
Hotel Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Saint-Jean-de-Luz Hôtel et Résidence La Réserve Hotel
Hotel Hôtel et Résidence La Réserve
Résidence Réserve
Hôtel La Réserve
Et La Reserve Saint Jean Luz
Et La Reserve Saint Jean Luz
Hôtel et Résidence La Réserve Hotel
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz

Hôtel et Résidence La Réserve Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 130 reviews
Rating 8 - Good. 38 out of 130 reviews
Rating 6 - Okay. 6 out of 130 reviews
Rating 4 - Poor. 5 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Excellent location, friendly and helpful staff and food was first class in bar and in restaurant.
Stayed 2 nights in Sep 2024

6/10 Okay

Krysti & Dave

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property could be cleaner. Bad service. No coffee pods or water available. Staff wasn’t much help at check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great experience and hotel staff was awesome!
Stayed 2 nights in Jun 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Guylyn

Stayed 3 nights in Jun 2024

10/10 Excellent

AREZO

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very nice staff. We slept soundly due to the quiet area and the comfortable bed. The shower is excellent and the bathroom looks like it’s updated as all the fixtures are of a high quality and nice design. We chose the breakfast option and it was delicious with a lot of choices. All the food was very fresh. You can even boil your own egg if you don’t want the scrambled eggs. My only regret is that we couldn't stay longer.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Tiniest room ever
The room was barely bigger than the bed. No place to open a suitcase. We had to put the suitcases on the bed, get out what we needed and then close them up again.
Stayed 1 night in Sep 2023

10/10 Excellent

Kimie, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property overlooking the ocean is breathtaking. We enjoyed having our meals in the terrace while admiring the garden and the sea. Parking within the property was very convenient. The rooms are spacious, very clean, and comfortable. The food at the Illira restaurant is exquisite and I highly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Stayed 3 nights in Jul 2023

4/10 Poor

Robert

Traveled with family
Disliked: Property conditions & facilities
The rooms smelled of mildew. They were remodeled recently, but still felt cheap and old inside.
Stayed 1 night in Jul 2023

10/10 Excellent

Lence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax
Stayed 3 nights in Jun 2023

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place for rest and relax in a beautiful location. They know how to profit from the beautiful natural beauty of their location. The service is excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely setting for a memorable vacation. Beautiful views, comfortable rooms and a quaint town just steps away. We will definitely be back.
Stayed 1 night in May 2023

10/10 Excellent

Maximiliano, Hypoluxo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay,great bartender and great staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice !
Beautiful location ; impeccably clean, friendly staff, delicious food!
Stayed 4 nights in Oct 2021

10/10 Excellent

Gareth, Toulouse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool. Great location on cliff top, easy walk into town for access to restaurants, etc. yet quiet. Wonderful value for the quality of the property. We had a 2 person studio which came with a well equipped kitchen. We booked initially for 5 nights and liked it so much we extended an additional night. Also very well placed for trips in the area. We hiked to Hendaye (about 4 hrs) and took the train back, day out in Biarritz (we preferred St Jean) , spent the day in the beach, hiked in Espelette.. just a great trip. Would happily repeat.
Stayed 5 nights in Jun 2020

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisitely, unforgettably beautiful grounds & location. Wonderful littoral footpath into town of St Jean de Luz. Main areas for improvement: service — especially upon leaving. No staff person whose job it was to see that we got down the spiral staircase safely with our suitcases (we’re seniors). 2nd area: no grab bars in tub which was very deep & hard to get in& out of.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable with plenty of room for my family of 5. Beautiful grounds and view of the ocean.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely views. Just a short walk into St Jean de Luz.
Stayed 5 nights in Aug 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful spot! Gorgeous views and wonderful location. So great to be able to leave the car and walk down to town and back along a stunning coastal pathway. We didn’t have a long stay. and being with young children didn’t take advantage of the gorgeous patio and dining options, eating in the town both nights. The excellent kitchenette in our studio made vacation catering with kids easy.
Stayed 2 nights in Jul 2019

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019