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Hôtel & Spa – Thalazur Saint Jean de Luz

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel & Spa – Thalazur Saint Jean de Luz

Front of property
Pool
Superior Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes
Pool
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Place Maurice Ravel, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • St-Jean-de-Luz Beach
    1 min walk
  • Church of St-Jean-Baptiste
    5 min walk
  • Maison de l'Infante
    7 min walk
  • Biarritz (BIQ-Pays Basque)
    20 min drive

Room options

View all photos for Superior Room, Terrace

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room, Terrace

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Triple Room, Balcony

Premium bedding, minibar, in-room safe, blackout drapes

Superior Triple Room, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes

Superior Room, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Duplex, Sea View

Duplex, Sea View | Premium bedding, minibar, in-room safe, blackout drapes

Duplex, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Duplex, Sea View

Superior Duplex, Sea View | Premium bedding, minibar, in-room safe, blackout drapes

Superior Duplex, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, blackout drapes

Suite

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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Front of property

Madison Saint Jean de Luz

Pool
Spa
Pet friendly
Free WiFi
4.6 out of 5, Wonderful, (122)
The price is $170
per night
$195 total
includes taxes & fees
Dec 7 - Dec 8
Madison Saint Jean de Luz

About this property

Hôtel & Spa – Thalazur Saint Jean de Luz

4-star Saint-Jean-de-Luz hotel steps from St-Jean-de-Luz Beach
Catch some rays at the nearby beach or spend the day relaxing at Hôtel & Spa – Thalazur Saint Jean de Luz's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hôtel & Spa – Thalazur Saint Jean de Luz offers 106 accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

Guests under 12 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Parcours Marin incluant un bassin bien-être d'eau de mer chauffée à 32°. has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Hôtel & Spa – Thalazur Saint Jean de Luz features 2 spa tubs and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. This Art Deco hotel also offers spa services, a library, and a terrace. A total renovation of this property was completed in July 2020.

Hôtel & Spa – Thalazur Saint Jean de Luz is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Hélianthal - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Erdiko - Overlooking the garden, this brasserie specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Hélianthal - This bar is located on the beach. Open daily.
Erdiko - Overlooking the garden, this tapas bar serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per day); reservations required
  • Street parking available
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Erdiko
  • Erdiko
  • Hélianthal
  • Hélianthal

Things to do

  • 18-hole adjacent golf course
  • 2 spa tubs
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Optional golf privileges
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Direct access to the beach
  • Garden
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1989
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Nearby parking fee: EUR 17 per day
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool or spa tub
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hélianthal Hôtel Thalasso
Hélianthal Hôtel Thalasso Saint-Jean-de-Luz
Hélianthal Thalasso
Hélianthal Thalasso Saint-Jean-de-Luz
Hôtel Hélianthal Saint-Jean-de-Luz
Hôtel Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Saint-Jean-de-Luz
Hélianthal
Hôtel Hélianthal Thalazur
Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Thalazur
Hélianthal Hôtel Thalasso Spa
& – Thalazur Saint Jean Luz
Hôtel Spa Hélianthal by Thalazur
Hôtel Spa – Thalazur Saint Jean de Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel
Hôtel & Spa – Thalazur Saint Jean de Luz Saint-Jean-de-Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel Saint-Jean-de-Luz

Hôtel & Spa – Thalazur Saint Jean de Luz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 288 reviews" "
Rating 8 - Good. 117 out of 288 reviews" "
Rating 6 - Okay. 32 out of 288 reviews" "
Rating 4 - Poor. 12 out of 288 reviews" "
Rating 2 - Terrible. 3 out of 288 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Emil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is really great! It’s a very clean hotel and spa and we enjoyed its proximity to the beach.
Stayed 2 nights in Jun 2024

10/10 Excellent

MARIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot miss the spa!!! The pools are sooo relaxing!!!
Stayed 1 night in May 2024

10/10 Excellent

Kerry

Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great staff, perfect location
Stayed 7 nights in Aug 2023

8/10 Good

Jim

Stayed 1 night in Oct 2022

10/10 Excellent

Robyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well located. We stayed in a suite and it was great! Having a large terrace was very nice!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and very comfortable, the pool is amazing with all the Thalassotherapy amenities. Very good restaurant with wonderful ocean view, and the beach just a few steps away.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vladislav, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning do not book
Awful experience do not book this hotel
Stayed 1 night in Jul 2022

6/10 Okay

Tonia

Liked: Property conditions & facilities, room comfort
I would have expected a proper coffee machine on the rooms not instant coffee . Check in lady Sarah needs to improve her customer relations .
Stayed 3 nights in Jul 2022

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Luke

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but overpriced during covid
Stayed 1 night in Mar 2021

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and very first taste of spring
In the COVID context, excellent stay at this hotel. Situation is perfect, very close to the beach. To be noticed, reception was surprising and room not available before 4PM. Hotel Internet access is renewed à noon (without quick access to the password), prepare a back up connection if necessary.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Great staff and location.
Stayed 1 night in Sep 2019

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Spa was amazing and location. I didn’t get to have drink in the bar as went during the day and couldn’t find anyone working in the bar?
Stayed 2 nights in Jul 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Great location, walking to anywhere in the old town was convenient. The spa was very good. The hotel is a bit dated but not so much to avoid it. Check in with Joan - not so smooth, but all other staff were excellent.
Stayed 3 nights in Jul 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Location was excellent as was the spa area. Overall the building and rooms need updating but still comfortable and clean.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great indoor pool
We love staying here. The thalasso is always worth the trip. A shame parking not included but if you’re willing to walk you can find free street parking. A good hotel to only use hotels.com for since trying to set something up independently is a maze of treatments and packages you don’t want. We’ll be back
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basque Country
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day stay
Good hotel but no outside seating, sunbeds etc. Good balcony restaurant though.
Stayed 2 nights in Jul 2018