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Résidence La Reserve

4.0 star property

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Family Apartement for 6 people | Living room | LED TV
Family Studio for 3 people | Premium bedding, in-room safe, soundproofing, free WiFi
Breakfast, lunch, dinner served; French cuisine, ocean views
Exterior
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Pointe Sainte Barbe 1, Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Pointe de Sainte Barbe
    ‪6 min walk‬
  • Les Flots Bleus
    ‪8 min walk‬
  • Littoral Paul Jovet Botanical Garden
    ‪10 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪24 min drive‬

Room options

View all photos for Family Apartment for 5 people

Family Apartment for 5 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartment for 5 people

  • 645 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Family Apartement for 6 people

Family Apartement for 6 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartement for 6 people

  • 796 sq ft
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

View all photos for Chambre Prestige

Chambre Prestige | Premium bedding, in-room safe, soundproofing, free WiFi

Chambre Prestige

  • 290 sq ft
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartement for 4 people

Family Apartement for 4 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartement for 4 people

  • 538 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Prestige Apartement for 6 people

Prestige Apartement for 6 people | Living room | LED TV

Prestige Apartement for 6 people

  • 807 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio for 2 people

Studio for 2 people | Premium bedding, in-room safe, soundproofing, free WiFi

Studio for 2 people

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment (4 persons)

Comfort Apartment (4 persons) | Premium bedding, in-room safe, soundproofing, free WiFi

Comfort Apartment (4 persons)

  • 645 sq ft
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Studio for 3 people

Family Studio for 3 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Studio for 3 people

  • 387 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Studio for 4 people

Family Studio for 4 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Studio for 4 people

  • 527 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds

Similar properties

Front of property

Grand Hôtel de la Poste

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Game room
4.5 out of 5, Wonderful, (264)
The price is $91
per night
$105 total
includes taxes & fees
Mar 6 - Mar 7
Grand Hôtel de la Poste

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence La Reserve

4-star Saint-Jean-de-Luz residence with restaurant
Along with an outdoor pool, this smoke-free residence has a restaurant and a bar/lounge. Other amenities include an outdoor tennis court, WiFi in public areas, and conference space. Limited housekeeping is available.
Résidence La Reserve offers 44 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished lanais. Beds feature premium bedding. LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

Recreational amenities at the residence include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Résidence La Reserve features an outdoor tennis court and an outdoor pool. The residence offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Event facilities measuring 861 square feet (80 square meters) include conference space. This Saint-Jean-de-Luz residence also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Résidence La Reserve is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
ILURA - Overlooking the ocean and garden, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • ILURA

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • TV in common areas

Outdoor areas

  • Furnished lanai
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 861 square feet of conference space
  • Computer station
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (limited availability)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • Outdoor tennis court
  • Tennis lessons
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 1 floor
  • 44 units
  • Built in 1996
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 12 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 12 for children
  • Self parking fee: EUR 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Résidence Reserve House Saint-Jean-de-Luz
Résidence Reserve Saint-Jean-de-Luz
Résidence Reserve
Résidence La Reserve Residence
Résidence La Reserve Saint-Jean-de-Luz
Résidence La Reserve Residence Saint-Jean-de-Luz

Résidence La Reserve Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 12 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable but too short stay
We only stayed for one night but wished we had booked a longer stay. Very nice hotel and the fully fitted rooms were very comfortable. Sea views.
Stayed 1 night in Aug 2018

10/10 Excellent

MARGARET, Llandudno, Pays des Galles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
3 nights of relaxation and luxury

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel in a great setting above the sea, good quality restaurant

8/10 Good

Andy, London

Liked: Cleanliness, staff & service
Brilliant place and service but No aircon
Great service, really helpful. They went out of there way to sort problems (our son was being picky so they cooked him egg and chips... Not bad for a four star hotel!! Great views, very relaxing. Only negative - no air con in the apts ... I didn't check as I presumed they would have

6/10 Okay

Patti, Usa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Far from everything and needs air conditioning
Beautiful views, great restaurant, but the hotel was far from everything unless you have a car. Not even a grocery store close by. The rooms were clean, but it was very, very hot and humid. An air conditioner would have made the stay much more enjoyable. And we had a vast number of bugs in our room!!!!!

8/10 Good

Montreal, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
important criteria-excellent stay
everything at fingertips specially attentive staff and trainees present no air conditionning could become a problem in July and August stove rounds half operating restaurant A+++++ with food served in a highly artistic manner-here the client was king

6/10 Okay

England to Portugal travellers, Stamford UK

Liked: Staff & service
Stunning location
this was our second stay. First time we had a wonderful room in the hotel and were able to dine. This time we were allocated a room in the neighbouring Residence- what a disappointment in comparison, the room was tired, the corridors darkand there was a need for a dehumidifier humming continuously. After booking with Hotel.com we were then advised by the hotel that the dining room was closed for dinner. We enyoyed the walk down to the town, but were disappointed we could not eat in the hotel. The location is stunning but we would have been very disappointed if we had paid full rate for our room, you cannot survive on location alone.....

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful walk into town
This was a one night stay on our way to Spain, we had two dogs, so this is a fantastic hotel / apartment for this. We had an apartment on the second floor with beautiful views overlooking the sea and swimming pool, the grounds were lovely and the dogs were able to run around (when no one was sunbathing of course). The headland walk into town is also good and the Grand Hotel in town is a great place to sit for drinks and dinner - dogs welcome!

10/10 Excellent

Helen, Gloucestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gorgeous!
Was very impressed from the first minute. The staff were charming and the hotel beautiful. The grounds are lovely, with great views from the clifftop and the pool area. We didn't eat there as, at 16€,, breakfast was a bit steep. Also a pleasant easy 15 minute path down into St Jean de Luz made going out for meals a pleasure.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

LAURA

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Toshiaki

Liked: Cleanliness, staff & service, room comfort
長期滞在向けサービスアパートメント
スタッフの方はみなさん親切でした。施設内にコインランドリーがありましたので、長期滞在でも洗濯ができます。もちろんランドリーサービスを使うことができます。庭園も広々としており、お茶やスイーツを楽しんだり、夕暮れの中のディナーも満足できました。部屋についてですが、十分な広さ、大きめのバスタブなどで疲れをとることができます。ただし、アメニティー類が全く用意されていませんでしたので、シャンプーなどは自前のものを利用しました。その他ですが、セキュリティーボックス、冷蔵庫、コーヒーメーカーなどの設備が備わっていなかったのが残念です。WiFiは無料ですが、時間帯によって繋がらない時がありました。駐車場は有料の地下駐車場を利用しましたので、部屋からのアクセスが非常に便利だったと思います。
Stayed 4 nights in Aug 2017

8/10 Good

Pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marie Anne

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Jacques, Courbevoie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Hotel de qualité dans un site magnifique. Personnel disponible et très professionnel

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sylvie, Champrond en Gâtine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lieu accueillant sur la côte Basque
Nous avons séjourné deux nuits dans cet établissement. Tout est parfait, l'accueil, le personnel très agréable, la propreté des chambres, la vue sur la mer, la propriété très bien entretenue, le parking. Beaucoup de choix pour le petit déjeuner.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Nuitée en studio trois personnes (petite chambre individuelle 1 personne). Personnel charmant et attentionné. Possibilité de restauration sur place. Proximité et vue sur l'océan. Superbe cadre agrémenté d'espaces verts fleuris, d'une piscine à débordement et de terrasses.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre Superbe et environnement exceptionnel notamment hors saison

8/10 Good

Lucas, Bordeaux

Liked: Cleanliness, staff & service, room comfort
Très correct.
Une prise en main rapide de la part de la réception. Personnel souriant, agréable et discret. La chambre possède une vue magnifique, vraiment grandiose. Cependant, une petite rénovation ne pourrai pas faire de mal mais rien de dramatique. (Gouttière, plaintes, joints). J'avais demandé une composition florale pour ma copine. Très beau bouquet avec le petit mot que j'avais demandé. Une piscine également splendide.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre ! Emplacement exceptionnel

4/10 Poor

carolina, vizcaya

Disliked: Property conditions & facilities, room comfort
apartamento baja calidad
hola mi estancia ha sido regular porque crei q iba a estar en un hotel y me llevaron a un apartamento solitario fuera del hotel. Las habitaciones del apartamento muy ruidosas a causa de la nevera.