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Best Western Plus Saint John Hotel & Suites

4.0 star property

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Photo gallery for Best Western Plus Saint John Hotel & Suites

Exterior
Lobby
Point of interest
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
55 Majors Brook Drive, Saint John, NB, E2J0B2
  • Saint Joseph's Hospital
    ‪6 min drive‬
  • Saint John City Market
    ‪6 min drive‬
  • King's Square
    ‪6 min drive‬
  • Saint John, NB (YSJ)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Saint John Hotel & Suites

4-star Saint John hotel close to Rockwood Park
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Plus Saint John Hotel & Suites offers 77 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Plus Saint John Hotel & Suites features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1130 square feet (105 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Best Western Plus Saint John Hotel & Suites is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Filipino, French, Korean, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,130 square feet of space)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

BEST WESTERN PLUS Saint John
BEST WESTERN PLUS Saint John Hotel
BEST WESTERN Saint John
Saint John BEST WESTERN
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
BEST WESTERN PLUS Saint John Hotel Suites
Best Plus Saint John & Suites
Best Western Plus Saint John Hotel & Suites Hotel
Best Western Plus Saint John Hotel & Suites Saint John
Best Western Plus Saint John Hotel & Suites Hotel Saint John

Best Western Plus Saint John Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 878 reviews
Rating 8 - Good. 305 out of 878 reviews
Rating 6 - Okay. 51 out of 878 reviews
Rating 4 - Poor. 19 out of 878 reviews
Rating 2 - Terrible. 26 out of 878 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Always good, have stayed several times
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Clean, friendly, inviting and modern
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staff were nice and very helpful. Location was great, close to lots of shopping. The breakfast wasn't really fresh and ran out of items. The coffee was ok. Overall, would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Very very good
Stayed 2 nights in Nov 2024

2/10 Terrible

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Was very noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Liked: Amenities
Room was clean. Staff was friendly and helpful good breakfast and some healthy snacks.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wick trip to st John
Clean rooms, good breakfast. Near an area with lots of shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stay at this hotel while visiting Saint John! We have tried others but were not as clean or updated. Im more about cleanliness and this hotel is great everytime. Staff are always great, too! We reported an electrical smell in one room and right away we were upgraded to another room! The breakfast is also great 😊
Stayed 2 nights in Oct 2024

2/10 Terrible

Darrin

Liked: Cleanliness
Disliked: Staff & service
Construction at hotel. Expedia app listed this only by clicking a link, not on the reservation page. There was staging set up outside our third floor window. A 8 am construction started directly outside our window. If curtains were open the workers could have seen fully into the room. On the elevator to breakfast noticed a small notice posted about the construction and the offer to ask for another room if available. Nothing was verbally mentioned to me at check in. Was charged full price for the room. Complained to manager the next morning and the best I got was an apology.
Stayed 1 night in Oct 2024

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Breakfast was very good as well.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Alfred F.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction, but we were still able to enjoy our stay.
Stayed 1 night in Sep 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel and staff; didn't care for the remodeling of the entrance. Two king-sized beds made the room rather small. The sofa chair needed a firm seat cushion.
Stayed 4 nights in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
I liked the cleanliness.
Stayed 1 night in Sep 2024

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the customer service here at the hotel. Clean and what I needed and wanted.
Stayed 1 night in Sep 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Renovating during stay but effect minimal
Stayed 1 night in Aug 2024

10/10 Excellent

Avery

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024