Chateau Saint John Trademark Collection by Wyndham

4.5 star property
VIP Access

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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Business center
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Breakfast included
  • Laundry
  • Free WiFi
$145
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
369 Rockland Rd, Saint John, NB, E2K3W3
  • TD Station
    ‪8 min walk‬
  • Saint John City Market
    ‪13 min walk‬
  • Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Saint John, NB (YSJ)
    ‪21 min drive‬

Room options

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (City View)

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(46 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(166 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Chateau Saint John Trademark Collection by Wyndham

4.5-star hotel in Mount Pleasant
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Chateau Saint John Trademark Collection by Wyndham is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1344 out of 1740 reviews
Rating 8 - Good. 308 out of 1740 reviews
Rating 6 - Okay. 58 out of 1740 reviews
Rating 4 - Poor. 11 out of 1740 reviews
Rating 2 - Terrible. 19 out of 1740 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather, Orleans

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Caernarfon rm 318, and Anthony did a great job cleaning the room. I could smell the cleanliness in the shower. Check in was smooth, we were able to check on an hour early no problem at 2 pm on Friday 6/6. The staff (female) took the time to share location to a beautiful park and lily’s‘a restaurant nearby and also where to explore the downtown restaurants by the water - we ate a good dinner there. We only had a few hours in St John and she helped us make the most of it. She said we could walk tot these locations , but really driving is more appropriate. Parking at the hotel was good. Breakfast was quite average. Room was spacious too. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and amenities that i have received on our trip to the Maritimes. The breakfast staff, front desk , cleaning staff and management provided a friendly professional experience that was exceptional! 5 stars
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, especially at breakfast. Spacious rooms and a comfortable public lounge area. My only issue is the walkability to downtown which is outside the hotel's control.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Very nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff and service are great - Rooms are spacious and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, helpful with area activities and food recs. Gave me a map and directed to best spots..Also told me when the best times to go. Included breakfast was hot made to order and fresh. Also unexpected free upgrade for my Bday! Older Property isnt located downtown, current construction bit of inconvenience. Helpful staff more than make up for it
Stayed 2 nights in May 2025

10/10 Excellent

Jarrett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Akram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Donna, Emerald Park

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Cornell

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I really like this property thought I had a really convenient location everything was excellent the breakfast was good the room was nice and clean the only thing I missed was a swimming pool
Stayed 1 night in Jun 2025

10/10 Excellent

maryam

Stayed 2 nights in May 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, staff was friendly, rooms were hugh, breakfast was great. Man making lattes was a nice touch. Enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

blair

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXELLENT PLACE TO STAY, UNDERGROUND PARKING A BONUS
Stayed 1 night in May 2025

6/10 Okay

Galeeb

Business traveler
Liked: Staff & service
$12 shop credit was not communicated for VIF member with the hotel from Expedia / Hotels.com. It was part of the promotion that was mentioned while booking. Hotel is in desperate need for a renovation or even refresh. Very old carpet in room ( smells bad) and the couch and chair. Very friendly staff at the reception and also notices at the same at breakfast place as I grabbed a cup of coffee. This hotel is not up to the standards compared to their location in Moncton or even Halifax.
Stayed 1 night in May 2025

8/10 Good

Rika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Barbara L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was clean, comfortable, excellent breakfast and friendly employees.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great experience!
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Good location, friendly staff, comfortable room.
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious lobby and rooms. Friendly staff, nice included breakfast. Nice surprise to receive VIP coupon to use at snack shop.
Stayed 1 night in May 2025