Chateau Saint John Trademark Collection by Wyndham

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Exterior
Interior entrance
In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Saint Joseph's Hospital
    ‪9 min walk‬
  • Stone Church
    ‪10 min walk‬
  • Fort Howe
    ‪10 min walk‬
  • Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (City View)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 5
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

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About this property

Chateau Saint John Trademark Collection by Wyndham

4.5-star Saint John hotel with bar/lounge
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Chateau Saint John Trademark Collection by Wyndham is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1208 out of 1594 reviews" "
Rating 8 - Good. 300 out of 1594 reviews" "
Rating 6 - Okay. 55 out of 1594 reviews" "
Rating 4 - Poor. 12 out of 1594 reviews" "
Rating 2 - Terrible. 19 out of 1594 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St John
Your front desk staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, spacious suite with comfortable furniture and beddings. Front desk staff were very helpful with local recommendations.
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom for seniors should have a grab bar on edge of tub to help an elderly person get out of the tub. Could use a grab bar by toilet as well or higher toilets. They are low and difficult to arise from with nothing to hang onto to help. Just a suggestion!
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen Van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and comfortable! The staff was exceptional, very friendly and went above and beyond to make us feel welcome! We like it because it’s close to the Shannex where we go visit a family relative. Also easy to get back on the highway from there.
Stayed 1 night in Oct 2024

8/10 Good

Mike

Stayed 1 night in Sep 2024

8/10 Good

Joseph, Mercer Island

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine place to stay, but there are some caveats. First, the town of Saint John is under construction on many streets. It makes it challenging to get to the hotel and walk on the streets. That's not the hotel's fault, but the directions they gave us on a printed sheet didn't work out well. We eventually figured it out but it was challenging. Second, there is really no bar at the hotel. You can get a beer or some wine in the same area you will be eating breakfast in the morning. No one was drinking there. Third it's a small walk to the downtown area, but you can get flummoxed by the construction going on in the downtown area. Over all we liked the place, staff was friendly, but I would recommend staying away from Saint John until teh construction ends.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel, my room was very big and comfortable, nothing is really right there in terms of places to eat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping staff and breakfast room staff were exemplary. Very friendly and accommodating. The room was very well care for and the breakfast was delicious and a wide variety of options.
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chateau
We enjoyed our stay. The employees were all very friendly and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bobbi

Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
I enjoyed having breakfast with Trudy. A very welcoming and friendly person.
Stayed 2 nights in Oct 2024

8/10 Good

Cindy

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room some beautiful. Cozy and quaint. The staff that checked me in werw extremely helpful and fun!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb room. Extremely comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Trivikram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Gayle

Traveled with family
The location was a bit tricky getting to via our GPS, but well worth the effort. Beautiful facilities!
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and comfy room.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry facilities available
Stayed 1 night in Oct 2024

10/10 Excellent

Alicia

Stayed 5 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Very helpful front desk staff, particularly Haven but others, as well. Beautiful, comfortable lobby. Great breakfast, including delicious caramel latte. Comfortable room. Covered parking. All in all, we enjoyed our stay there.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Your staff, without exception, was friendly and very helpful. They are real treasurers for your property.
Stayed 1 night in Sep 2024