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Chateau Saint John Trademark Collection by Wyndham

4.5 star property

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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Business center
In-room safe, desk, iron/ironing board, free cribs/infant beds
Interior entrance
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Free WiFi
$115
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Place, TD Station
    ‪8 min walk‬
  • Place, Saint John City Market
    ‪13 min walk‬
  • Place, Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Airport, Saint John, NB (YSJ)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(46 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(168 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Chateau Saint John Trademark Collection by Wyndham

4.5-star hotel in Mount Pleasant
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Chateau Saint John Trademark Collection by Wyndham is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Reviews

Chateau Saint John Trademark Collection by Wyndham Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1370 out of 1775 reviews
Rating 8 - Good. 313 out of 1775 reviews
Rating 6 - Okay. 61 out of 1775 reviews
Rating 4 - Poor. 12 out of 1775 reviews
Rating 2 - Terrible. 19 out of 1775 reviews

Reviews

10/10 Excellent

Elie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and clean friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda Dole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jung Min

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The breakfast was not that great as the other locations
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stsy

Lovely property. Conveniently located. Friendly staff. Indoor parking. Amazing breakfast. Comfortable, clean, and spacious room.
Stayed 3 nights in Jun 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

PING

Liked: Cleanliness, amenities, property conditions & facilities
Very good!
Stayed 1 night in Jun 2025

10/10 Excellent

Fardad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly. Our room (King suite) was super spacious and comfortable, although it was only 1 bed. I adjusted the coldness on the fridge and it got too warm inside. There were no instructions to indicate which way was colder. Also, no pool, but that's ok! The Bay of Fundy is nearby! The hotel is right off the highway, which is super convenient but not ideal for walking, even though many things are not far. Overall I'd still recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenda, Yonker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Gladys

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and bright. Check in was a breeze. Very friendly staff. The breakfast options were great a lot of choices which was great as we had a fussy eater with us.
Stayed 1 night in Jun 2025

2/10 Terrible

George, Whitby

Stayed 7 nights in Jun 2025

10/10 Excellent

Michele, Pitt meadows

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful quiet hotel with all the amenities one could wish for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent location, extremely friendly and helpful staff at check-in!
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful in providing information, directions and ideas for things to do. Breakfast was plentiful.
Stayed 1 night in Jun 2025

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property & well maintained. The staff was very helpful in suggesting a restaurant for dinner which we were able to conveniently walk to. Also, the breakfast was delicious with many choices.
Stayed 1 night in Jun 2025

8/10 Good

Pat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is located near to downtown with an easy access to main roads. It has clean rooms and bathrooms as well as well kept common areas. Staff are friendly at the front desk and restaurant. We had included breakfast and it was very good (nespreso coffee and hot protein choices) offering multiple options. Parking is also included but the only thing I’d be concerned it is the homeless tents in front of the hotel then we are not sure it is safe to walk from the hotel to downtown. We saw a lot of homeless panhandling at the lights. We recommended it if you drive to it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vincent Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is awesome. Rooms are well appointed and cozy. Staff were amazing. Trudy who works the breakfast buffet is so friendly and helpful. She makes the rest of the staff better. Hotel is located in a wonderful part of town, near the Reversing Falls and fairly close to Irving Nature Park and downtown. A nice drive to St. Martin for the caves and the Cave Restaurant which truly does offer the very best chowder. Only small issue was a lack of shower pressure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful. Our room was spacious and very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

asfuyh*

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and convenient for our stay as it was close to the Bay Of Fundy Ferry we needed early in the morning
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend
Stayed 1 night in Jun 2025