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Chateau Saint John Trademark Collection by Wyndham

4.5 star property

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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Interior entrance
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Harbour Station
    ‪10 min walk‬
  • Market Square
    ‪13 min walk‬
  • Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Saint John, NB (YSJ)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

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About this property

Chateau Saint John Trademark Collection by Wyndham

4.5-star hotel in Mount Pleasant
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Chateau Saint John Trademark Collection by Wyndham is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1268 out of 1668 reviews
Rating 8 - Good. 307 out of 1668 reviews
Rating 6 - Okay. 56 out of 1668 reviews
Rating 4 - Poor. 15 out of 1668 reviews
Rating 2 - Terrible. 22 out of 1668 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Athena

Stayed 1 night in Mar 2025

10/10 Excellent

dylan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff were lovely breakfast buffet was pretty good as well. Highly would recommend this property if in Saint John.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed how clean everything was and the staff was very friendly. Delicious breakfast as well
Stayed 1 night in Mar 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary underground parking option was convenient. The area was quiet outside and inside the building.
Stayed 1 night in Mar 2025

8/10 Good

margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tabitha at the front desk was very helpful. So was the gentleman that worked after her and got us a cab. Both of them were very pleasant
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 2 nights in Feb 2025

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe under the building parking, ans the staff was very friendly and helpful, travel to this city off tan and this is the furst hotel i look for a room opening, great place.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice rooms. Great breakfast. Parking is limited and spots were icy. However there is underground parking.
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer there to be a microwave in the rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Helena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, covered and heated parking which was great as it snowed overnight. It’s a quiet location and excellent staff
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Feb 2025

6/10 Okay

Farzad

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sherief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Clean and quiet. Heated underground parking
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2025