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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

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Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Daily buffet breakfast (CAD 18.00 per person)
Indoor pool
Property amenity
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
10 Portland Street, Saint John, NB, E2K4H8
  • Market Square
    ‪7 min walk‬
  • Harbour Station
    ‪10 min walk‬
  • Marco Polo Cruise Terminal
    ‪18 min walk‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 230 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 230 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(17 reviews)
  • 268 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Harbor View

Room amenity

Standard Room, 1 King Bed, Harbor View

9.2 out of 10
Wonderful
(14 reviews)
  • 160 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 203 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 162 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbor View

Room amenity

Premium Room, 1 King Bed with Sofa bed, Harbor View

8.0 out of 10
Very good
(10 reviews)
  • 203 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • 212 sq ft
  • Sleeps 5
  • 2 Queen Beds

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  • Free WiFi
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About this property

Crowne Plaza Saint John Harbour View by IHG

4-star hotel in North End
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Saint John Harbour View by IHG provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 5700 square feet (530 square meters) include a conference center. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in November 2023.

Crowne Plaza Saint John Harbour View by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,700 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 311 reviews
Rating 8 - Good. 73 out of 311 reviews
Rating 6 - Okay. 33 out of 311 reviews
Rating 4 - Poor. 10 out of 311 reviews
Rating 2 - Terrible. 10 out of 311 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jamie

Business traveler, Traveled with partner
Liked: Amenities
Clean room, courteous staff, outstanding view of the port, food is OUTSTANDING!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

yong ku, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
처음 만남 호텔의 모든면에서 부족함이 없었습니다 특히 로비에서 근무하던 Raji 의 친근함과 물어보지도 않았지만 업그레이드된 룸은 매우 좋았습니다 아침식사도 매우 좋았습니다 아주 만족스러운 호텔이었습니다
Stayed 1 night in Apr 2025

10/10 Excellent

Olja

Liked: Cleanliness, staff & service, property conditions & facilities
I do not even know where to start. But here it is. Check in as well as checkout was quick and efficient, rooms are clean and well maintained, but that is not what the best thing is. The best thing is staff. Here is the story. Ive rece tly stayed at the hotel for couple of days. During my stay I got a nasty cold, and was really feeling bad. After the checkout i went out and had to clean the car as it was snowing. Half way to Starbucks, i realized that I had forgoten my shirts and jackets in the rooms closet. I called the front desk, and Mark answered the phin, said no worries, by the time you get here I will get your stuff down. Of course that happened. No fuss, just efficient service. But this is not it, the best part is coming. I was on my way to Digby and had to take a ferry. I arrived there and cars were already boardin. All.of a sudden, my phone rings, and it was Mark. I had left my luggage on the parking lot as I was clea ing the snow off the car. I obviously do not have time to exit the yard go back and get my luggage. I was screwed. But Mark was quick on bis feet, he offered for a other staff member to drive the luggage to me. And they did it in a nick of time. They really went over and above the call of duty to help this dummy in a tough situation, and saved the day. Mark, and the gentleman that got me the suitcase, THANK YOU. You have no idea how appreciative I am. Tbis kind of service is not normal, i am not sure of a yone who would do this for their custome
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. We made a reservation through Expedia and it had not shown up on their system by the time we had arrived. They made sure we got our room anyway. They were absolutely wonderful.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A OK

Close to downtown, great view of the harbour
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service at front desk. Clean room. Heater was very noisy. Room fine overall but a few minor details let it down a bit such as the doors on the furniture didn’t close properly. Pool and hot tub nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has recently undergone an updating and looks great. We were greeted by friendly staff to a very clean hotel. Room was super clean and spacious. Restaurant on site offers very good food. Also a great location with easy access to and from the highway or to get downtown.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous stay- great view of the harbor
Stayed 1 night in Mar 2025

10/10 Excellent

Semal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good and the property was clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully updated and very attentive staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lorinda

Stayed 1 night in Mar 2025

4/10 Poor

Joey

Stayed 2 nights in Mar 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, amenities
VERY CLEAN
Stayed 1 night in Feb 2025

10/10 Excellent

Taiwo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to place to stay… it was amazing . The view was nice
Stayed 1 night in Feb 2025

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Jorge Luis

Stayed 1 night in Feb 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025