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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

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Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Daily buffet breakfast (CAD 18.00 per person)
Exterior
Property amenity
Indoor pool
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
$100
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
10 Portland Street, Saint John, NB, E2K4H8
  • Place, Market Square
    ‪7 min walk‬
  • Place, TD Station
    ‪11 min walk‬
  • Place, Marco Polo Cruise Terminal
    ‪18 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 203 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbor View

Room amenity

Premium Room, 1 King Bed with Sofa bed, Harbor View

8.2 out of 10
Very good
(16 reviews)
  • 203 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 162 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Room amenity

Standard Room, 1 King Bed, Harbor View

9.2 out of 10
Wonderful
(15 reviews)
  • 160 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 230 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds (Walk-In Shower)

9.2 out of 10
Wonderful
(29 reviews)
  • 268 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Standard Room, 2 Queen Beds (Bath Shower Combination)

8.8 out of 10
Excellent
(3 reviews)
  • 212 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Saint John Harbour View by IHG

4-star hotel in North End
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Saint John Harbour View by IHG provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 5700 square feet (530 square meters) include a conference center. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in November 2023.

Crowne Plaza Saint John Harbour View by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,700 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 446 reviews
Rating 8 - Good. 111 out of 446 reviews
Rating 6 - Okay. 48 out of 446 reviews
Rating 4 - Poor. 15 out of 446 reviews
Rating 2 - Terrible. 12 out of 446 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruff part of town. If you dont like people that where forced out of there home because of the economic than driving around the area of the holte wont be for you. But its a great place nice upgraded rooms great staff and and the price is pretty good for.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, modern hotel. Not really close to anything.
Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing works.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was excellent. Rooms were updated, very ckean, very comfortable beds, bathroom was beautiful. Will stay again!
Stayed 1 night in Jun 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bathtub very old
Stayed 2 nights in Jun 2025

4/10 Poor

Charles

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Poorly renovated hotel. Looks good in the pictures but don't be fooled. Everything is poorly finished, missing caulk on bathtub and water going in wall, payment machines broken, etc etc. Not worth the money. Staff is nice and trying their best tho.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Staff was great, hotel was clean and the pool was wonderful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Stayed 1 night in Jun 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Holly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The updates were new and nice
Stayed 1 night in May 2025

2/10 Terrible

Rajani, Laval

Disliked: Cleanliness, property conditions & facilities
No pool
Stayed 1 night in Jun 2025

8/10 Good

VIRGINIA, Coniston

Liked: Cleanliness, property conditions & facilities
Good customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Sadaf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok although arrived to renovations at the entrance and drilling while we were checking in...could hardly hear what the receptionist was saying. Our room was clean and comfortable but lots of traffic noise throughout our overnight stay. We dined in the onsite restaurant and the food was good.
Stayed 1 night in Jun 2025

6/10 Okay

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
1. Reserved a room with a harbour view, but windows were incredibly dirty. 2. The tub in the room was a big jet tub that I personally would never used due to not being able to properly clean it. Very easy to find. But when you park you can see broken curtains and dirty windows on the 1st couple floors. Looks run down when you 1st pull up.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff and management were excellent!
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia, Oldsmar

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The room was excellent, we really enjoyed our meals at the restaurant as well. The only downside was the construction around the hotel. Otherwise great place, would recommend for a future stay. Nice view of the harbor!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucia

Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. Wonderful staff, especially in the dining room. The only problem was the major road construction that made it almost impossible to access the hotel parking lot. Not at all the hotel’s fault, but it was an added stressor in an unfamiliar city.
Stayed 1 night in Jun 2025

10/10 Excellent

michel, PREVOST

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2025

4/10 Poor

Hovik

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was clean.
Stayed 2 nights in Jun 2025