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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

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Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Daily buffet breakfast (CAD 18.00 per person)
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
Indoor pool
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub
  • Pool
  • Parking included
$124
includes taxes & fees
Aug 22 - Aug 23

Explore the area

View in a map
10 Portland Street, Saint John, NB, E2K4H8
  • Market Square
    ‪7 min walk‬
  • TD Station
    ‪11 min walk‬
  • Marco Polo Cruise Terminal
    ‪18 min walk‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(9 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 230 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 230 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 268 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Harbor View

Room amenity

Standard Room, 1 King Bed, Harbor View

9.2 out of 10
Wonderful
(14 reviews)
  • 160 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 203 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 162 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbor View

Room amenity

Premium Room, 1 King Bed with Sofa bed, Harbor View

8.0 out of 10
Very good
(14 reviews)
  • 203 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Standard Room, 2 Queen Beds (Bath Shower Combination)

8.0 out of 10
Very good
(2 reviews)
  • 212 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Crowne Plaza Saint John Harbour View by IHG

4-star hotel in North End
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Saint John Harbour View by IHG provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 5700 square feet (530 square meters) include a conference center. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in November 2023.

Crowne Plaza Saint John Harbour View by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,700 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 381 reviews
Rating 8 - Good. 92 out of 381 reviews
Rating 6 - Okay. 38 out of 381 reviews
Rating 4 - Poor. 10 out of 381 reviews
Rating 2 - Terrible. 11 out of 381 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mishael

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it there! Staff were helpful and the place was beautiful 😍
Stayed 1 night in Apr 2025

10/10 Excellent

Mitchell, Perth-Andover

Business traveler, Traveled with partner
Liked: Amenities
Clean and great staff
Stayed 1 night in May 2025

8/10 Good

Serenity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Emily

The room was so small and noise traveled from room to room. We asked for pillows and an extra blanket for the sofa bed as their was nothing for it and it was a long wait to get a pillow. Then we had to call down four times to ask for extra towels, as we were staying two nights, three people and we were only given two towels in total. Our first call we waited an hour then just ended up going to bed, three more calls the following day and we finally got the towels. We had very noisy neighbors who let their children hang out in the hallway and run back and forth to one another’s rooms and play in the stairwell. We were later getting back to the hotel Saturday night, and their was no parking for guests but a whole section of the parking lot was blocked off, for no reason and had approximately 6 empty spots. Front desk staff were less then helpful during our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice place, good price.
Stayed 2 nights in May 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean and comfortable. Friendly staff. Bathroom was well appointed. Had small, but adequate gym. We did not use indoor pool, but it looked nice and clean. Would stay again
Stayed 1 night in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and great food
Stayed 2 nights in May 2025

10/10 Excellent

Laurent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 2 nights in May 2025

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the harbour. Easy finding, parking and navigating. Bright, clean and spacious rooms. Fantastic staff!
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in May 2025

8/10 Good

B

Traveled with family
Liked: Amenities
Wasana at front desk was fantastic. She went above and beyond in making us feel comfortable and welcome.
Stayed 4 nights in Apr 2025

6/10 Okay

Shelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful - overlooks the bay. The pool was very nice, however the jets on the hot tub didn’t work. Our lunch and dinner were awful. My friend had to send her dinner back, it was so awful. Her lunch wasn’t great either. I had a great salad at lunch. The seafood chowder I had for dinner, was mostly potatoes with a little wee bit of seafood. It tasted like a canned soup. Need a new chef! The breakfast brunch the next morning was very good.
Stayed 1 night in Apr 2025

8/10 Good

Lorriann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew Jason

Stayed 1 night in Apr 2025

6/10 Okay

Derek

Business traveler
far
Stayed 2 nights in Apr 2025

8/10 Good

Sheona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel with good amentities. A few things in the room needed repair, the coffee maker, a drawer was broken and the cover for the fan was broken. It was a very safe and quiet hotel.
Stayed 4 nights in Apr 2025

6/10 Okay

Joe

Poor insulation
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable beds and clean

This is an older place but clean, friendly staff and good food in restaurant. Appreciated that there was no carpet in my room. Lovely Harbour view. Definitely dog friendly. My dog was very welcome here. Awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

SU-MEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Accessible

We had a very good night sleep, and the harbour view is beautiful. There is no electric kettle or complimentary bottle water in the room, you have to ask from the restaurant.
Stayed 1 night in Apr 2025

8/10 Good

Stacey

Traveled with family and small children
Liked: Cleanliness
Very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it had so much available at the property for the children! My daughter loved her stay. I loved the safety featured in the elevator as well.
Stayed 3 nights in Apr 2025

6/10 Okay

Jorjette

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub did not work, building needs alot of work, its old and falling apart, gree. Stuff coming out of the vents and windows. Pool area very dirty, towels not available in the pool area. The fanily funplex that you can add on to your stay, well nothing worked. Spent 125 for braclets and couldn't even play half of the stuff.
Stayed 2 nights in Apr 2025