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Hillcrest Motel

2.5 star property

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Photo gallery for Hillcrest Motel

Property grounds
Desk, blackout drapes, soundproofing, iron/ironing board
In-room dining
Double Room | Desk, blackout drapes, soundproofing, iron/ironing board
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
1315 Manawagonish Rd, Saint John, NB, E2M3X8
  • Reversing Falls Rapids
    ‪3 min drive‬
  • Bay Ferries
    ‪5 min drive‬
  • Marco Polo Cruise Terminal
    ‪7 min drive‬
  • Saint John, NB (YSJ)
    ‪26 min drive‬

Room options

View all photos for Single Room with 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Single Room with 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Queen Beds

View all photos for Room with Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Room with Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Desk, blackout drapes, soundproofing, iron/ironing board

Double Room

  • Sleeps 4
  • 2 Double Beds

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Exterior

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About this property

Hillcrest Motel

Motel in Island View
This motel features a 24-hour front desk, barbecue grills, and free self parking. WiFi in public areas is free.
Hillcrest Motel offers 18 accommodations with hair dryers and complimentary toiletries. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested.

Hillcrest Motel features barbecue grills. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hillcrest Motel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

The front desk is open Monday - Monday (7:00 AM - midnight)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hillcrest Motel Saint John
Hillcrest Saint John
Hillcrest Motel Motel
Hillcrest Motel Saint John
Hillcrest Motel Motel Saint John

Hillcrest Motel Reviews

Reviews

6.6
Rating 10 - Excellent. 54 out of 295 reviews
Rating 8 - Good. 97 out of 295 reviews
Rating 6 - Okay. 58 out of 295 reviews
Rating 4 - Poor. 38 out of 295 reviews
Rating 2 - Terrible. 48 out of 295 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Carolann

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was lovely but the room was very unclean. Stunk of cigarettes and there was burn holes in the bedding. Empty alcohol bottles and cans everywhere. We left immediately. The staff was lovely and looked defeated. My heart goes out to them but I couldn't stay there with my immune compromised husband and children
Stayed 1 night in Feb 2024

10/10 Excellent

Jen, nigadoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 4 nights in Jan 2024

2/10 Terrible

James

Stayed 1 night in Nov 2023

6/10 Okay

Marie-Pierre

Disliked: Cleanliness, amenities, property conditions & facilities
The motel is very shabby, not well maintained and the room has bare minimum, not even a bedside lamp, the shower curtain is falling apart,the blue bathtub was painted white and the paint is coming off, the room was not very clean, garbage bin not emptied, it’s noisy outside with the traffic.
Stayed 1 night in Oct 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Rushi

Liked: Cleanliness
Disliked: Property conditions & facilities
Moderate experience but the price seems to be higher for such a property
Stayed 2 nights in Oct 2023

6/10 Okay

Blaise

Stayed 1 night in Sep 2023

2/10 Terrible

Ank

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is worst I have stayed at.
Stayed 1 night in Aug 2023

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No response to three phone calls. Just recorded message. Very run down appearance. Did not stay ascresult
Stayed 1 night in Aug 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Chris

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jolene

Traveled with family
Liked: Amenities
Very clean. Friendly and accommodating staff.
Stayed 1 night in Aug 2023

6/10 Okay

Claude

Ok
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jul 2023

4/10 Poor

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great. Rooms need some work.
Stayed 1 night in Jul 2023

4/10 Poor

Monica

Stayed 1 night in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Ali

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
That was our worst decision during our road trip. We took the place in rush, because we hadn’t planned in advance. The bath tub drain was plugged, the sink drain was plugged, the bed sheet had blood spots on, the garbage can was full from the previous visitors Although the reception refunded 1/3 of our money, but did they bring our night back? Avoid this place if you only want a nice shower and a pleasant sleep, because you won’t get them.
Stayed 1 night in Jul 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service
Great quiet stay. I will definitely return.
Stayed 2 nights in Jun 2023

2/10 Terrible

Prabhjot, Brampton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service rep were great! but they had bed bugs! i had terrible stay and got marks all over my body! i had to go to doctor as i had itching all over my body!

8/10 Good

Mandy

Business traveler
Liked: Staff & service, property conditions & facilities
Accommodating and friendly
Stayed 1 night in Mar 2023

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Genevieve

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The room I had stayed in was not clean, their dust everywhere and looked like nothing had been cleaned in a few months . Not to mention it smelled really bad .
Stayed 2 nights in Feb 2023

2/10 Terrible

becky

Stayed 1 night in Feb 2023

2/10 Terrible

Danielle

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival we waited 5 minutes outside in the cold for someone to answer the door. After he checked us in he wanted me, my husband and four children to wait another 30-45mins because he had put someone in our room!!!!! I declined against waiting as a room should already be ready, and EMPTY for the people who actually reserved it!!! This resulted in us not being able to get a room anywhere(hockey tournament happening this is why we were down there) We ended up driving 2.5hours back home after a long travel down. TERRIBLE!!!!!
Stayed 1 night in Feb 2023