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Hilton Saint John

4.5 star property

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Photo gallery for Hilton Saint John

Indoor pool
Meeting facility
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
1 Market Sq, Saint John, NB, E2L4Z6
  • Market Square
    ‪1 min walk‬
  • Harbour Station
    ‪7 min walk‬
  • Marco Polo Cruise Terminal
    ‪10 min walk‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Beds, Club Floor

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

8.4 out of 10
Very good
(25 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

8.8 out of 10
Excellent
(5 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for One King Bed, Club Floor

One King Bed, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Club Floor

7.0 out of 10
Good
(4 reviews)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbor View

8.4 out of 10
Very good
(5 reviews)
  • 390 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Harbor View

Room, 1 King Bed, Harbor View | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(29 reviews)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Queen Bed Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 KING BED DOWNTOWN VIEW

1 KING BED DOWNTOWN VIEW | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED DOWNTOWN VIEW

8.0 out of 10
Very good
(20 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 QUEEN BEDS HARBOUR VIEW

Premium bedding, in-room safe, desk, iron/ironing board

2 QUEEN BEDS HARBOUR VIEW

8.4 out of 10
Very good
(32 reviews)
  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Delta Hotels by Marriott Saint John

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1004)
$149 nightly
The price is $149 total
includes taxes & fees
Delta Hotels by Marriott Saint John

About this property

Hilton Saint John

4.5-star Saint John hotel, connected to a shopping center in Uptown
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Saint John provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 17286 square feet (1556 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Hilton Saint John is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,286 square feet of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 447 out of 1006 reviews
Rating 8 - Good. 272 out of 1006 reviews
Rating 6 - Okay. 141 out of 1006 reviews
Rating 4 - Poor. 103 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Niki

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
I found the room, dusty and smelled of dust. Room was not clean. Used a package of wipes to clean it myself.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Meng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and a nice quiet area at night with a peaceful view of the Saint John river
Stayed 1 night in Apr 2025

4/10 Poor

meriah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Only thing that really was a disappointment is I waited almost 4 hours for a blanket when my little ones got sick and they kept bringing me a sheet ended up having to go to the dollar store buying three of the five dollar blankets because they kept giving us sheets
Stayed 2 nights in Mar 2025

10/10 Excellent

Desneiges

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and hotel.

Staff were amazing. Got some problem with hotel.com but the staff of Hilton have done everything they could and even more to help us.
Stayed 2 nights in Apr 2025

8/10 Good

Kyron

Liked: Cleanliness
Good stay
Stayed 1 night in Apr 2025

8/10 Good

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, amenities
My daughter and me have a problem with air-conditioning in our room. There was a disturbing noise when we wanted to set the temperature to 23 degrees. I come from a hot country and I needed the heat. We had to turn it off because it made a strange noise even at 22 degrees.
Stayed 1 night in Apr 2025

8/10 Good

marissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Alanna

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, filthy, absolutely terrible.
Stayed 2 nights in Mar 2025

8/10 Good

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, but we weren’t aware breakfast wasn’t included, which was $20 per person. Definitely not worth it. Also parking is an extra charge of $25 per night plus tax. Wasn’t happy with that either. Other then these things the staff were helpful and kind. The room was clean and comfortabl.
Stayed 3 nights in Mar 2025

4/10 Poor

melissa, Lincoln

Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mitchell

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2025

8/10 Good

STEPHANIE

Everything was good and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Trudy L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dissatisfied that parking was not included. After a family member, that had her own room paid twice to leave the parking garage, I called the desk. I was told to bring my ticket to the desk to have it validated. I was not told that there would be a $50 charge to my credit card on the phone nor was I told when I had it validated at the front desk. The main reason I chose this hotel was the price but ended up paying more with the parking fee. Will not be staying there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

pamela

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Desiree, Vancouver

Stayed 1 night in Jan 2025

10/10 Excellent

Levi

Stayed 1 night in Feb 2025