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Hilton Saint John

4.5 star property

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Photo gallery for Hilton Saint John

Indoor pool
Pub, alfresco dining, open daily
Meeting facility
Meeting facility
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$99
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
1 Market Sq, Saint John, NB, E2L4Z6
  • Place, Market Square
    ‪1 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪3 min walk‬
  • Place, TD Station
    ‪7 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪16 min drive‬

Room options

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

9.0 out of 10
Wonderful
(6 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Room, 1 King Bed, Harbor View | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(41 reviews)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

8.4 out of 10
Very good
(28 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 QUEEN BEDS HARBOUR VIEW

Premium bedding, in-room safe, desk, iron/ironing board

2 QUEEN BEDS HARBOUR VIEW

8.6 out of 10
Excellent
(37 reviews)
  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING BED DOWNTOWN VIEW

1 KING BED DOWNTOWN VIEW | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED DOWNTOWN VIEW

8.2 out of 10
Very good
(25 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Beds, Club Floor

8.0 out of 10
Very good
(4 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

  • 1194 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbor View

8.4 out of 10
Very good
(5 reviews)
  • 390 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Club Floor

One King Bed, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Club Floor

7.6 out of 10
Good
(5 reviews)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)
Delta Hotels by Marriott Saint John
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  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,000 reviews
Delta Hotels by Marriott Saint John

About this property

Hilton Saint John

4.5-star Saint John hotel, connected to a shopping center in Uptown
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Saint John provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 17286 square feet (1556 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Hilton Saint John is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,286 square feet of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent for walking to lots of great bars/dining locations. We went to Grannan’s. It is an excellent seafood restaurant that is a minute walk away. It is not a cheap restaurant, so if you want high quality food, it does not disappoint.
Stayed 1 night in Oct 2025

6/10 Okay

Brian, Calgary

Liked: Cleanliness, property conditions & facilities
Restaurant service was poor and expensive.
Stayed 1 night in Sep 2025

4/10 Poor

Cory

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so run down. I’m shocked Hilton hasn’t updated this building. Staff are cleaning/housekeeping is so bad and lazy. Amenities are lacking. It sucks. Not worth the cost per night at all. The only thing is that it’s in a good location/area. Very disappointed. It’s honestly like no one cares about anything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on the wharf and close to downtown for easy walking to various amenities and sites. The hotel restaurant was very good and our room was quite large with a great view of the bay and harbour. We would not hesistate to stay there again!
Stayed 1 night in Sep 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic location and convenient to get around
Stayed 3 nights in Sep 2025

10/10 Excellent

GREGORY, Morgantown

Stayed 1 night in Sep 2025

10/10 Excellent

Lorrie

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

The breakfast was kind of dissapointed about quality. The server charged us for $50, instead of the $40 that was the amount they offered at the reception. I let them know about it, and they said it will be corrected in the final receipt. I Have not received any receipt yet.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 2 nights in Sep 2025

8/10 Good

Blayne

Stayed 2 nights in Sep 2025

10/10 Excellent

Geoffrey

Liked: Staff & service, property conditions & facilities, room comfort

Great place

This is a restored hotel and a very nice place to stay with amazing views of the bay. The bed was very comfortable, the towels were thick, the water was hot and plentiful. Only drawback was the bathroom needs some serious cleaning. The shower and sink areas had a lot of mold that needs to be dealt with. It wasn’t “OMG, disgusting!l mold but sufficient to warrant mentioning. If we were staying more than one night we would have asked them to deal with it. The staff was ver6 helpful and friendly and the restaurants were very nice - we ate both dinner and breakfast there.
Stayed 1 night in Sep 2025

10/10 Excellent

richard, Manchester

Stayed 3 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

2/10 Terrible

Alexei

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Perfect location, rundown hotel. The whole place is falling apart and smells bad. Either do a major renovation or close it down.
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was excellent but the rooms are dated are everything is worn out.
Stayed 4 nights in Aug 2025

6/10 Okay

Jason, Orleans

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location ,location ,location! Right on the harbour. Close to everything. I was surprised on how quiet it was and not too busy. Especially with cruise ships in the harbour. Bring a fishing rod if you like to fish! Right out side the door and if you don’t mind walking you can have a great time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sally

Stayed 1 night in Sep 2025

4/10 Poor

D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First - THE STAFF WERE FABULOUS!! My 1st room had absolutely zero visibility or view due to windows being 100% covered in dirt and condensation on the outside (I paid extra for a view) and the room had a strong very musty smell. They offered a free breakfast but I said no. The second room was better, although maintenance had to repair a broken toilet. The wallpaper was peeling off some of the walls and the vinyl coating on the headboard was peeling off. No laundry on hotel site despite website stating so - laundry could be sent out in the morning at $ per pound plus $20 delivery for return later that night (that is pretty expensive for one load of laundry!). Hotel charged a $75 security deposit PER NIGHT ($450 in my case). The guide button on the TV did not work. I called desk for help to use the remote and was advised they didn’t have a TV package for guide use. I asked about the Pay Per View and Movies on Demand as advertised on the website - I was told they didn’t have that either. Parking was $25 per nite but it was not at the hotel. I booked this hotel for specific amenities due to a month long travel in the Maritimes. Very disappointed!! They need to update their website. I would not recommend this hotel!
Stayed 6 nights in Sep 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the best location to explore uptown Saint John. There is a great boardwalk around the waterfront. Many dining options, stores and local breweries. We stayed on the 11th floor in a king room, it was large, harbor view and very quiet. We purchased breakfast when booking and it is a full breakfast will a lot of choices, highly suggest. Check-In and check-out were seamless. We parked across the hotel at Market Square and added it to her our room. They will validate your ticket at the front desk so you can come and go with your car if you want too.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Saint John

While there was a mixup re our prepaid reservation, it was a great stay and staff was great. Hotels.com fixed the probs swiftly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mojtaba

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Sep 2025

8/10 Good

James

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed myself beautiful place
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Staff & service, amenities
Staff were nice, but was disappointed in the hotel as it was a touch outdated and parking is an issue if you have a bigger truck as it is all underground with low overhead.
Stayed 4 nights in Sep 2025

2/10 Terrible

Sophia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a room for my daughter for her 21st birthday. The room I booked was supposed to have 2 queen beds and a seating area with a couch. When they arrived to check in, they were told there was no room with a couch available. I only found out after they came home. Since this isn’t what I paid for, I expected some sort of compensation. Instead I got no response to my complaint. Customer service is dead these days. Other than that, they enjoyed their stay. The hotel location is great.
Stayed 1 night in Aug 2025