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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Free daily buffet breakfast
Indoor pool
Exterior
Exterior
Suite, 1 King Bed | Premium bedding, down comforters, desk, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
$92
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
400 Main Street, Saint John, NB, E2K4N5
  • Place, Market Square
    ‪12 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪15 min walk‬
  • Place, TD Station
    ‪16 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 396 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(112 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, desk, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Saint John Harbour Side by IHG

4-star hotel in North End
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Saint John Harbour Side by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3283 square feet (305 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Saint John Harbour Side by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Reviews

Holiday Inn Express Saint John Harbour Side by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 720 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

10/10 Excellent

Remi

Stayed 1 night in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff John is very friendly and polite.
Stayed 1 night in Aug 2025

8/10 Good

Moïka

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Teg

Liked: Cleanliness, staff & service
We really enjoyed our stay there and would definitely come back if ever in the area again. The Staff was very courteous, friendly &. professional! Breakfast was excellent!
Stayed 7 nights in Aug 2025

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location and friendly staff. We have stayed here many times before and will continue to return here when in Saint John.
Stayed 1 night in Aug 2025

8/10 Good

Saurav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

breakfast was good, room was clean and nice. overall great
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money.
Stayed 3 nights in Aug 2025

8/10 Good

William

Stayed 1 night in Aug 2025

10/10 Excellent

June, bradenton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and room.. and breakfast.. area not great
Stayed 2 nights in Aug 2025

8/10 Good

Lea

Stayed 1 night in Aug 2025

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, and place
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, checking went smooth. Staff at the breakfast was amazing! Room & pool were super clean. Looking forward to our next stay!
Stayed 1 night in Aug 2025

10/10 Excellent

ANDREA, POINTE CLAIRE

Stayed 1 night in Aug 2025

10/10 Excellent

Zulfiqar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here after having to leave a different property due to noise/cleanliness and the difference was night and day. Holiday Inn met all expectations and I would definitely recommend staying here rather than trying to save a few $$ and going elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

jean-francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
That's enough now. Please stop bugging me for more information.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Facilities were clean and the room was very comfortable and clean. The hotel was clise to shopping and the Harbor walk. I would recommend this property.
Stayed 2 nights in Aug 2025

8/10 Good

Haoning

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

artilia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the hotel was very clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Roshanak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 1 night in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Room was tiny, but clean, comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Lobby Impresses, but the Rest Falls Short

Even though it looked like they had renovated the place, the room itself was not in good renovated condition. The bathroom was old, the ceiling paint was peeling, and there appeared to be moisture damage. There were even a few hairs stuck to the ceiling. The toilet also needs to be replaced. The lobby, on the other hand, was really nice, spacious and well renovated. However, I didn’t fully enjoy the breakfast area. It was smaller than in other hotels from the same chain. We had just come from the one in Halifax, and this one felt much tinier, with less food and poorer service. Items kept running out, and it took a long time for staff to restock. By the time they did, so many people were waiting that everything was gone again within minutes.
Ceiling
Ceiling
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel that has been renovated and kept up to date. Excellent breakfast options. Hotels staff was excellent with their recommendations on what to visit while in town.
Stayed 2 nights in Aug 2025