Holiday Inn Express Saint John Harbour Side, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Saint John Harbour Side, an IHG Hotel

Indoor pool
Exterior
Suite, 1 King Bed | Premium bedding, down comforters, desk, iron/ironing board
Point of interest
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Hot Tub
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
400 Main Street, Saint John, NB, E2K4N5
  • Harbour Station
    15 min walk
  • Market Square
    16 min walk
  • Saint John Trade and Convention Centre
    17 min walk
  • Saint John, NB (YSJ)
    18 min drive

Room options

Room, 1 Queen Bed with Sofa bed

  • 396 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Saint John Harbour Side, an IHG Hotel

4-star Saint John hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Saint John Harbour Side, an IHG Hotel offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Saint John Harbour Side, an IHG Hotel provides a spa tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3283 square feet (305 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Saint John Harbour Side, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1008 reviews" "
Rating 8 - Good. 230 out of 1008 reviews" "
Rating 6 - Okay. 34 out of 1008 reviews" "
Rating 4 - Poor. 12 out of 1008 reviews" "
Rating 2 - Terrible. 7 out of 1008 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful. Rooms were spacious so we could have our friends in our room with plenty of seating.
Stayed 1 night in Aug 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, beds were comfortable, and the huge breakfast spread was delightful.
Stayed 2 nights in Aug 2024

8/10 Good

Kanwarjeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Breakfast was great. Staff are very friendly and helpful. Parking at the front is really great, back not so much. Hotel was clean and well maintained although rooms vould do with minor upgrades. Thank you to the staff and owners for maintaining and running this facility - the hotel is exactly as the pictures show
Stayed 1 night in Aug 2024

8/10 Good

Selena

Traveled with family
Liked: Cleanliness, staff & service, amenities
About average on everything.
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay,helpful staff,good breakfasts.
Stayed 5 nights in Aug 2024

10/10 Excellent

Yanbo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Rochelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property. Very clean, nice rooms. Spacious, clean bathroom. Only the washroom would take time to clear the humidity & no blackout shades. AC worked well. Close to Reversing Rapids n Molson Brewery. Welcoming and friendly check-in and reception. Hot breakfast with eggs, sausages, cereals and make your own pancakes. Definitely recommend this hotel if visiting Saint John.
Stayed 1 night in Aug 2024

10/10 Excellent

Senthil Sundaramoorthy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean, good breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Kristine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty comfortable, clean room, solid breakfast - would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Maria Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and breakfast are good!
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. I would go back
The lady who was tending the breakfast buffet was so considerate and personable. I have never seen an employee in that position at any hotel I have stayed in take so much care and pride in their work or work so hard. She was amazing. Wish I could remember her name. The front desk and housekeeping staff were all super friendly, and attentive to guest needsl
Stayed 2 nights in Aug 2024

10/10 Excellent

Nailya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from freeway. Some shopping options near by. Downtown dining options close by. Basic hot breakfast. Gluten free options minimal.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean. Staff was very friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel 12 minute walk to downtown
Stayed 2 nights in Jul 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with Holiday Inn Express
Such a friendly man at the front desk for check-in. And great easy directions on how to get to Reversing Falls from the hotel. Breakfast was good too.
Stayed 1 night in Aug 2024

8/10 Good

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Nice comfortable beds, well maintained property, nice pool. A little window opened in the room so there was fresh air. Crowded, ok breakfast. Very little options for food allergies, yogurt, liquid eggs that were very mediocre and bacon seemed to be rationed and people were lining up for the few pieces that came out at a time. Hot tub out of order. Clogged tub drain our room. I would recommend, but for the price I would expect more in NB
Stayed 1 night in Aug 2024

10/10 Excellent

Steven R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Neighbours were noisy til 2 a.m.
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Madeline

Liked: Staff & service, property conditions & facilities
Liked that front desk staff were very accommodating. Room was especially nice with good amenities. Didn’t like the location as it was hard to locate and not in a pedestrian friendly area.
Stayed 1 night in Jul 2024

10/10 Excellent

Young Choul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied with kind staffs.
Stayed 1 night in Jul 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel, which is always the most important thing to me. Very pleasant staff all throughout. The room is comfortable and well kept, there is a pool and a free daily breakfast, with some good options, as well as a small coffee bar that is accessible all day. The location is close to uptown and there are some fast food restaurants and a drugstore nearby. Pleasantly surprised as we are doing an extended stay here and will definitely consider again for longer stays.
Stayed 3 nights in Jul 2024