Holiday Inn Express Saint John Harbour Side, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Saint John Harbour Side, an IHG Hotel

Indoor pool
Point of interest
Exterior
Exterior
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
400 Main Street, Saint John, NB, E2K4N5
  • Lord Beaverbrook Rink
    2 min walk
  • Fort Howe
    7 min walk
  • Harbour Station
    15 min walk
  • Saint John, NB (YSJ)
    18 min drive

Room options

Room, 1 Queen Bed with Sofa bed

  • 396 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Saint John Harbour Side, an IHG Hotel

4-star Saint John hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Saint John Harbour Side, an IHG Hotel offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Saint John Harbour Side, an IHG Hotel provides a spa tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3283 square feet (305 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Saint John Harbour Side, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1004 reviews" "
Rating 8 - Good. 228 out of 1004 reviews" "
Rating 6 - Okay. 34 out of 1004 reviews" "
Rating 4 - Poor. 12 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gilbert

Stayed 1 night in Sep 2024

10/10 Excellent

Moshe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Henrik

Traveled with pets, Traveled with family
The breakfast was disgusting, nothing fresh except the fruit. Tasted like everything came pre mixed in boxes. The pool had an uncountable amount of unidentified objects floating in it. The only thing that made the stay nice was the level of professionalism of the staff A for them.
Stayed 1 night in Sep 2024

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unexpectedly great hotel, everything was well managed. Breakfast was especially good
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

8/10 Good

Jaquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Digby ferry. Staff was very helpful in recommending an excellent restaurant for dinner
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

leann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Very comfortable bed. Good location. Window coverings let a lot of light through. Could use something to darken the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda A

Traveled with family
Liked: Amenities, property conditions & facilities
Exceptionally clean - congenial & helpful staff. Would definitely stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasantly surprised. Great location. Easy to get to. Staff was really friendly. I mean everyone. Room was clean and everything worked. Will mostly stay there on our return trip.
Stayed 1 night in Sep 2024

8/10 Good

Derek

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very personable and knowledgeable about the city. Hotel is great and breakfast was good, the area isn’t great. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with our stay at this Holiday Inn in Saint John. It has clearly been updated, is clean and comfortable, the staff was wonderful, and the breakfast was excellent. Completely worth it!
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Friendly & helpful staff
Stayed 1 night in Sep 2024

8/10 Good

Mireille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is iffy but no issues
Stayed 1 night in Aug 2024

8/10 Good

Leila

Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the service, room and food.
We have travelled this summer to Cape Breton, PEI and NB and this hotel is number 1 out of the ones that we stayed in. The staff, room and food were excellent. I will recommend it to my family and friends. Keep up the good work.
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Freindly sraff, easy parking, easy to find location
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Nashua

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so friendly & helpful. I asked for a number of recommendations and they were all excellent. I wouldn't hesitate to stay here again with my dog & I highly recommend you do as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024