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Hôtel de l'Univers

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel de l'Univers

Front of property
Terrace/patio
Bar (on property)
Bar (on property)
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
12 Place Châteaubriand, Saint-Malo, Ille-et-Vilaine, 35400
  • St. Malo Citadel
    3 min walk
  • St. Vincent Cathedral
    4 min walk
  • Casino Barriere
    4 min walk
  • Dinard (DNR-Dinard - Pleurtuit - Saint-Malo)
    14 min drive

Room options

View all photos for Superior Quadruple Room - Castle View

Superior Quadruple Room - Castle View | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room - Castle View

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room with Castle View

Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Double Room with Castle View

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Quadruple Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Double Room

  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior triple room with castle view

Premium bedding, Select Comfort beds, in-room safe, desk

Superior triple room with castle view

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Exterior

Hôtel France et Chateaubriand

Pet friendly
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (803)
The price is $138
per night
$155 total
includes taxes & fees
Jan 1 - Jan 2
Hôtel France et Chateaubriand

About this property

Hôtel de l'Univers

3-star hotel in Intra Muros
This smoke-free hotel features a bar/lounge, a business center, and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hôtel de l'Univers offers 64 accommodations with safes and hair dryers. Accommodations are furnished with desks and desk chairs. Select Comfort beds feature premium bedding. This Saint-Malo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and in-room massages can be requested.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and 5 meeting rooms. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hôtel de l'Univers is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 12.0 per night
Cribs (infant beds) are available for EUR 6.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de l'Univers Saint-Malo
Hôtel de l'Univers
Hôtel de l'Univers Saint-Malo
Hôtel l'Univers Saint-Malo
Hôtel l'Univers
l'Univers Saint-Malo
Hôtel de l'Univers Hotel
Hôtel de l'Univers Saint-Malo
Hôtel de l'Univers Hotel Saint-Malo

Hôtel de l'Univers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 159 out of 408 reviews" "
Rating 8 - Good. 183 out of 408 reviews" "
Rating 6 - Okay. 54 out of 408 reviews" "
Rating 4 - Poor. 10 out of 408 reviews" "
Rating 2 - Terrible. 2 out of 408 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , surrounded by restaurants and bakery’s . Beautiful scenery and lovely beach and walks on wall. Can be a little noisy outside but we did stay on a Friday night !
Stayed 1 night in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time we’ve chosen to stay in this hotel, this time our bedroom and the bathroom were much bigger and very comfortable. Overlooking the inner courtyard meant it was very quiet. The location couldn’t be better, a minute walk from the sea wall and beach in one direction and shops, restaurants etc in the other. Staff were friendly and very helpful. We had our dog with us and she was made just as welcome. We’ll certainly stay there again but avoid August as, with the French on holiday, St Malo was extremely busy, we’d prefer a quieter time!
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness
Smoke goes right in the front door with all the smokers in the restaurant out front. Could smell smoke linger in the halls and stairs. Uncomfortable beds made for a bad stay for me. Great location though.
Stayed 2 nights in Jul 2024

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Room 107 spacious for a family of 4. Clean room and bathroom. 2 of the 3 beds were comfortable with mattress toppers but the main bed didn’t have mattress toppers like the other ones had, so was not comfortable. Too many smokers right outside hotel at their restaurant, and smoke went right into the lobby as the doors opened. I could smell smoke in the lobby, hallway, and stairs. You had to walk through the smoke in front of the front door to enter into the front door. Not healthy for air quality given the tobacco use out front. No mini fridge to keep leftover perishable food (or baby food if needed), no electric kettle, and no coffee maker in rooms which is pretty standard now. No water purification refilling station in lobby to cut down plastic water bottles for the environment. I think the hotel could improve by making 4 changes if they wished to improve it for customers. 1. Make a big non-smoking area in the front of the hotel restaurant, and put a limited smoking section far off to the side (nowhere close to where guests have to walk by to get into the hotel). Or better, would be to not allow any smoking at the restaurant outside. 2. add mini fridges, electric kettles, and coffee makers to the rooms. 3. Add water purification bottle refilling station downstairs in lobby. 4. Add free coffee and tea in lobby.
Stayed 2 nights in Jul 2024

10/10 Excellent

Franco, Pickering

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place inside the walls.
Stayed 1 night in Jul 2024

10/10 Excellent

Dayna, Redondo Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a perfect location to explore the walled city.
Stayed 1 night in Jun 2024

8/10 Good

J

Stayed 1 night in Jun 2024

4/10 Poor

Russell

Disliked: Amenities
Room was fine, breakfast was expensive, staff forced me to pay for another room (because we had 4 guests total) despite the fact I reserved the 4 bed room online. The floors and walls are paper thin, so I learned the entire life story of the people staying above us. We asked the front desk for some tissues, because there weren’t any in the room. The lady told us that since they were only a 3 star hotel, they didn’t have any. I was unaware that tissues are only available in 4 star hotels Also parking is a nightmare, the front door was broken so I had to enter and leave the hotel through the bar (with stairs) with my son’s stroller. Everything else was amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

june

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we didn't like about the hotel or it's facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Gideon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Central, friendly but basic and issues with smell
Positives - central location, friendly check-in service. Negatives - we had issue with neighbors smoking the whole night which with a draft coming through our door, filled our room with smoke smell. Keeping our window open the whole night did not really help. So overall we had quite a bad nights sleep which impacts the whole experience. Reception was quick to try help but the smell was still there unfortunately. Bathroom also smelled a bit (drain smell) so we kept the door closed. Basic and small room with no amenities like kettle, coffee or fridge. But otherwise it was ok, relatively modern and very central location (no parking though)
Stayed 1 night in Aug 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
poor breakfast arrangements
Stayed 1 night in Aug 2023

10/10 Excellent

Anne

Stayed 2 nights in Aug 2023

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect spot to stay in Saint Malo. Just inside the walls and very close to parking (no stairs for suitcases). It is also right next to access to the ramparts. Lost of delicious food options near by including the restaurant at the hotel, which is lively and filled with customers. The rooms are a nice size and very clean. Honestly, I was worried with the rating but the hotel is much better than the overall rating suggests. Also, it is not loud at night. At least our room was not.
Stayed 1 night in Jun 2023

6/10 Okay

Mike

Traveled with partner
Disliked: Cleanliness
Strong smell of smoke in corridors. Could do with usb plugs. Could make better use of its history and position with better decor. Very convenient for exploring St Malo
Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay as part of road trip, will stay again.
Stayed 1 night in Jul 2022

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Julie

Stayed 1 night in Feb 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We loved this hotel. It is in an excellent location, the staff are very friendly and efficient and the rooms, although a little on the small side, more then adequate and very clean. Bathroom was very spacious. Would definitely recommend a stay here!
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room amazingly small for 136 Euros Single person stay always penalized Bathroom bigger than main room and only a shower and toilet However late booking in centre of St Malo in August- same around the world!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Stayed 1 night in Aug 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019