6/10 Okay
Barbara
Business traveler
Jul 18, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was fine, but circumstances and location were scary. It was surrounded by an industrial zone. When I arrived on Sunday afternoon, the lobby was locked and no one was there except a maid who was illiterate even in French. The cab driver helped me figure out how to use a machine to actually get in the building and to my room! I did not see another soul until breakfast the next morning, and as an older female traveling alone felt very unsafe. Though I was told there was some food in walking distance, there was no way I was going to walk anywhere. It was also NOT convenient to Monet's Garden, the purpose of my visit. Every time I traveled between there and hotel it cost me close to 30 euros! I spent close to 150 euros just on cabs!!! The original taxi driver gave me a phone number to call for a cab, and I had to call them each time I needed a ride, as there was no service anywhere near the hotel. If I had a car, it might have worked out. And though two people tried numerous ways, I was never able to get on the internet. The hotel itself was fine, and the operators - once they showed up on Monday - were very nice and tried to be helpful. But if I knew the situation ahead of time, I would NOT have booked this place. I consider this deception by omission of enough details!
Barbara
Stayed 2 nights in Jul 2023