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Traditional Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 215 square feet (20 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

La Bertelière, The Originals Relais Rouen is a smoke-free property.

  • Express check-in
  • Number of bars/lounges - 1
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Conference space
  • Business center
  • Billiards or pool table
  • Vegan menu options available
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Wheelchair accessible
  • Food and water bowls
  • Water-efficient showers only
  • RV, bus, truck parking
  • Water-efficient toilets only
  • Safe-deposit box at front desk
  • Conference space size (meters) - 20
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 215
  • Gift shops or newsstand
  • Snack bar/deli
  • Banquet hall
  • Vegetarian breakfast available
  • Total number of rooms - 44
  • Television in common areas
  • Number of floors - 1
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Room Amenities

La Bertelière, The Originals Relais Rouen offers 44 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Saint-Martin-du-Vivier hotel provides complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • High-speed internet access
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Housekeeping on request
  • LED light bulbs
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Change of towels (on request)
  • Energy-saving switches

Parking

Free self parking , RV, bus, truck parking

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Le Jardin D Hiver - This restaurant specializes in French cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Comprehensive food waste policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Carbon monoxide detector

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Debit cards

Gap period enforced between guest stays - 24 hours

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Berteliere
  • Quality Berteliere
  • Quality Berteliere Saint-Martin-du-Vivier
  • Quality Hotel Berteliere
  • Quality Hotel Berteliere Saint-Martin-du-Vivier
  • Qualys-Hotel Rouen Hotel
  • Qualys-Hotel Rouen
  • QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
  • QUALYS-HOTEL Rouen Nord Hotel
  • QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
  • La Bertelière The Originals Relais Rouen
  • La Bertelière, The Originals Relais Rouen Hotel
  • La Berteliere The Originals Relais (Qualys Hotel)
  • La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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