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Hôtel Spa Excelsior

3.5 star property

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Indoor pool, seasonal outdoor pool
Reception
Room, 2 Queen Beds, Single Whirlpool Tub | Premium bedding, blackout drapes, soundproofing, free WiFi
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
3655, boul. de Sainte-Adele, Sainte-Adele, QC, J8B 2N8
  • Au Pays des Merveilles
    ‪10 min walk‬
  • Ski Chantecler
    ‪2 min drive‬
  • Le Chantecler Golf Club
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Single Whirlpool Tub

Premium bedding, blackout drapes, soundproofing, free WiFi

Room, 1 King Bed, Single Whirlpool Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

Superior Room, 1 Queen Bed with Sofa bed, Balcony | Premium bedding, blackout drapes, soundproofing, free WiFi

Superior Room, 1 Queen Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Single Whirlpool Tub, Balcony

Premium bedding, blackout drapes, soundproofing, free WiFi

Classic Room, 1 King Bed, Single Whirlpool Tub, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Jetted Tub

Romantic Room, 1 King Bed, Jetted Tub | Premium bedding, blackout drapes, soundproofing, free WiFi

Romantic Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Jetted Tub

Presidential Room, 1 King Bed, Jetted Tub | Premium bedding, blackout drapes, soundproofing, free WiFi

Presidential Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Jetted Tub

Deluxe Room, 1 Queen Bed, Jetted Tub | Premium bedding, blackout drapes, soundproofing, free WiFi

Deluxe Room, 1 Queen Bed, Jetted Tub

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Single Whirlpool Tub

Premium bedding, blackout drapes, soundproofing, free WiFi

Room, 2 Queen Beds, Single Whirlpool Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Excelsior Room, 1 Queen Bed with Sofabed, Single Whirlpool Tub

Premium bedding, blackout drapes, soundproofing, free WiFi

Excelsior Room, 1 Queen Bed with Sofabed, Single Whirlpool Tub

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Single Whirlpool Tub, Balcony

Premium bedding, blackout drapes, soundproofing, free WiFi

Classic Room, 1 Queen Bed, Single Whirlpool Tub, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Single Whirlpool Tub, Balcony

Classic Room, 2 Queen Beds, Single Whirlpool Tub, Balcony | Premium bedding, blackout drapes, soundproofing, free WiFi

Classic Room, 2 Queen Beds, Single Whirlpool Tub, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Balcony

Premium bedding, blackout drapes, soundproofing, free WiFi

Superior Room, Balcony

  • Sleeps 4
  • 2 Queen Beds

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3.8 out of 5, Good, (1000)
The price is $100
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$119 total
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About this property

Hôtel Spa Excelsior

3.5-star Sainte-Adele hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a seasonal outdoor pool, and tour/ticket assistance are onsite.
Hôtel Spa Excelsior offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. This Sainte-Adele hotel provides complimentary wireless Internet access.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Hôtel Spa Excelsior features a full-service spa, 3 hot tubs, an indoor pool, and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Sainte-Adele hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Hôtel Spa Excelsior is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Amadeus - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: CAD 17.18 for adults and CAD 11.43 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amadeus

Things to do

  • 3 hot tubs
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 17.18 for adults and CAD 11.43 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Property Registration Number 2024-12-31, 2024-12-31, 508222

We should mention

This property does not have elevators
The seasonal pool will be open from May 20 to October 14
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Excelsior Hotel Spa Villegiature
Excelsior Hotel Spa Villegiature Sainte-Adele
Excelsior Spa Villegiature
Excelsior Spa Villegiature Sainte-Adele
Hôtel Spa Excelsior Sainte-Adele
Hôtel Spa Excelsior
Spa Excelsior Sainte-Adele
Hotel Spa Excelsior Sainte-Adele, Quebec, Canada
Hôtel Spa Excelsior Hotel
Hôtel Spa Excelsior Sainte-Adele
Hôtel Spa Excelsior Hotel Sainte-Adele

Hôtel Spa Excelsior Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 324 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

lagacé

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
magnifique
Stayed 1 night in Dec 2024

10/10 Excellent

Moe, Montreal

Stayed 1 night in Jan 2025

4/10 Poor

Roberto

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs to be restored badly. Shower is one of those old phone booth types from the 80’s. I needed to run the water for over 10 mins only to have a fast lukewarm shower. I needed to call reception and found an old broken phone missing most of the keys. Nowhere to plug in your phone. Had to unplug coffee maker. Check in was very good though with nice service.
Stayed 1 night in Jan 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia, Gatineau

Liked: Cleanliness
Nice and cozy!
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Anis-Fares

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Mariam

Stayed 2 nights in Jan 2025

6/10 Okay

Beverly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We first visited several years ago and found that the whole place needs some updates. The service in the restaurant needs improvement. They were very short staffed. The pool is still great.
Stayed 2 nights in Jan 2025

6/10 Okay

tracy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The staff at this hotel were friendly and helpful. The bed confortable. The towels ok, but not big enough and one had a brown mark? The hotel is in need of an update, pool area was ok, but the pool water seemed cloudy and there was a rim of scum buildup. The hottub was cleaned the 3rd day were there, it should be cleaned daily. The waitress at the restaurant was nice but the food was below average and expensive considering the quality. Cheese on pizza was not stringy and the sauce was none existant. Room was ok. nothing fancy. All the furniture looked old and used, the carpet although vacuumed, could be changed as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vicki, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I brought my elder mom for weekend away and we were well accommodated.
Stayed 2 nights in Dec 2024

2/10 Terrible

Domenico

Disliked: Cleanliness, property conditions & facilities
Pictures are old and misleading! Booked another hotel!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jocelyn

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is too late
Stayed 1 night in Dec 2024

8/10 Good

Galina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Steve

Traveled with family

Average at best.

Well, it was for a skit trip getaway with my son. Check in is at 4pm. We arrived at 3:55, was made to sit till 4:40 with our bag since our room wasn't ready while watching others get their rooms. Room is average. Stained bed, lamps, damaged doors with missing paint in bathroom, could not use the whirlpool tub since the tub plug was broken. No elevators so if you have big bags or carry your ski equipment, you better like stairs lol. Hot tubs outside were cold. I am definitely not coming back.
Stayed 1 night in Dec 2024

6/10 Okay

Nitai

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The installations were nice. But the temperature of the outside Hot tub wasn't adequate and would not heat up.
Stayed 1 night in Dec 2024

8/10 Good

Patricia, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was good, beds were comfortable. Shower had great water pressure. My only complaint would be the dull lighting making reading difficult.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lyne

Stayed 1 night in Dec 2024

8/10 Good

cecille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful deck outside bedroom. The heating unit is noisy, disturbing our sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in Dec 2024

4/10 Poor

Cheryl

Traveled with family
Disliked: Staff & service, property conditions & facilities
For the price, the property is quite run down. The furniture is from the 90s and beat up and the carpet has burn marks (not from the fireplace) The bed is not very comfortable and the blankets are 20 years old. We were very cold. The bodywash/shampoo combo in a dispenser in the bathroom is terrible. At least provided real shampoo please. Had to ask for coffee from the front desk one pod at a time every morning and pool towels are old faded beach towels. We will not be going back.
Stayed 3 nights in Dec 2024