The Originals City, Hôtel des Arènes, Saintes

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Originals City, Hôtel des Arènes, Saintes

Desk, soundproofing, free cribs/infant beds, free WiFi
Standard Double Room | Bathroom | Bathtub, free toiletries, towels
Lobby
Daily buffet breakfast (EUR 10.90 per person)
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

Map
6 Rue Du Docteur Rene Laennec, Saintes, Charente-Maritime, 17100
  • Saintes Amphitheatre
    19 min walk
  • La Boucherie Café
    12 min walk
  • Saintes Station
    9 min drive
  • Saintes (XST)
    14 min drive

Room options

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room, Mobility Accessible

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Triple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Originals City, Hôtel des Arènes, Saintes

3-star Saintes hotel with bar/lounge
This smoke-free hotel features a bar/lounge, conference space, and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
The Originals City, Hôtel des Arènes, Saintes offers 38 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This Saintes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The Originals City, Hôtel des Arènes, Saintes features multilingual staff, tour/ticket assistance, and a garden. Event facilities measuring 753 square feet (70 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Saintes hotel also offers complimentary newspapers in the lobby, express check-in, and discounted use of a nearby fitness facility. Complimentary self parking is available on site.

The Originals City, Hôtel des Arènes, Saintes is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; EUR 10.90 for adults and EUR 7.90 for children
  • A bar/lounge

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
If planning to arrive after check-in hours, guests should contact the property in advance to receive check-in instructions.

Renovations and closures

The property is closed between December 22 and January 7.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.90 for adults and EUR 7.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Hotel Saintes
Comfort Saintes
Comfort Hotel Saintes
The Originals City, Hôtel des Arènes, Saintes Hotel
The Originals City, Hôtel des Arènes, Saintes Saintes
The Originals City, Hôtel des Arènes, Saintes Hotel Saintes

The Originals City, Hôtel des Arènes, Saintes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 215 reviews" "
Rating 8 - Good. 108 out of 215 reviews" "
Rating 6 - Okay. 23 out of 215 reviews" "
Rating 4 - Poor. 9 out of 215 reviews" "
Rating 2 - Terrible. 6 out of 215 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Welch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pity no restaurant for evening meal
Stayed 1 night in Mar 2024

4/10 Poor

Glenn

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

8/10 Good

Norman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Jimmy

Disliked: Room comfort
Snoring. Boring. Thin A** Towels.
The check-in was done through a 'key ATM' outside the building. The area was very weird and there were people hanging out in the parking lot. There were ZERO hotel staff anywhere in sight. We checked in through an ATM and it dispensed our key. The room was incredibly small and the towels and other items were thin and cheap. We were literally just stopping for 6-8hrs of sleep on a longer drive up to Paris...so it is what it is. But it was a sketchy hotel. We could hear the guy in the next room snoring through paper thin walls. We heard him through our headboard on the other side of the wall. My wife had to turn on a noise machine on her phone for us to fall asleep.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well and safely run in the current difficult circumstances
Stayed 1 night in Nov 2020

10/10 Excellent

Ian, Durham UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, clean, comfortable and efficiently run. First class and friendly staff. Breakfast was lovely in the current circumstances. We would certainly use it again.
Stayed 1 night in Sep 2020

6/10 Okay

ronald

Disliked: Property conditions & facilities
One night stay Saintes
The room was not really what you should expect for the rating of the hotel. At the window area, behind curtains there were several places with mold. The lady behind the reception was very correct and friendly but she was walking on crocs… Not really representative. The wifi did not work most of the time. The beds however where small but slept surprisingly well. Everything in the room was old fashioned...
Stayed 1 night in Feb 2020

4/10 Poor

Robert

Business traveler
Disliked: Room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are just no words to explain the degree to which the place was dirty.
Stayed 1 night in May 2018

6/10 Okay

David

Business traveler
Good
Fine for price range!
Stayed 1 night in Jul 2019

2/10 Terrible

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap pricing and service by Hotel.com. really upse
Really upset with hotel.com for inflating the price over just arriving and checking in. hotels.com inflated the price by 22% ... I thought they were supposed to use their position to reduce prices... Beware of liars and cheats
Stayed 1 night in Apr 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
Quiet location. Watch out for the wild rabbits on the lawn
Stayed 1 night in Nov 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel,clean,friendly good parking just right for overnight stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel. Staff were very nice and most helpful. Location not very good for access to Saintes town.
Stayed 2 nights in Jul 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Property, Good Price
For the price, this is a perfectly acceptable hotel. No complaints from me at all. Easy to find and easy parking for the motorcycle in front of the hotel. Breakfast was good and the room was comfortable and clean, albeit a bit small. Definitely recommend this place.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Value hotel near city center. Friendly staff was helpful. Lift was so small we walked to the 3rd floor most of the time.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
An comfortable overnight stop en-route from Spain to U.K. Extremely good value for money, a very friendly and helpful welcome and an excellent buffet breakfast. Dinner at the nearby Poivre Rouge was also very good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Roberto, West Norwood, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will mostly return again
Ideal place for stop over. Extremely helpful staff management. Wide range of choice for morning breakfast.

8/10 Good

Rosemary, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stopover
Very adequate comfortable room; tea making facilities; Poivre Rouge grill/restaurant close by; parking; charming staff. What more do you need for an overnight stay

8/10 Good

Michael, Wakefield

Liked: Staff & service, room comfort
Good overnight stopping place
Hotel in an industrial estate but it was good value for money. Car parking on site

10/10 Excellent

susan, Plougonver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable and comfortable stay. Reception very polite and helpful. Room very clean. Will definitely return.

8/10 Good

Stephanie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great overnight stop but nowher to eat on sundays
the hotel is very clean and tidy and are quite big spacious and airy with tea and coffee making facilities in the room. the beds are very comfortable and room was air conditioned. pets are accepted at an extra charge. it is right next to the motorway but very quiet and no road noise. the staff are very friendly and helpful. there is no restaurant or bar at this hotel you can get soft drinks at reception. you can have breakfast but no evening meal and as we stayed on a sunday this was a pain as no surrounding places where open so we had to drive about 10 mins to the town to get something to eat.

6/10 Okay

Darren

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

robin, Wimborne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value stopover
Good value stopover. Restaurants within walking distance.