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Hotel Metropolitan Saitama Shintoshin

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Executive Twin Room | In-room safe, soundproofing, free WiFi
Exterior
Executive Twin Room | Living area | Flat-screen TV, pay movies
View from property
Cleanliness standards

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081
  • Saitama Super Arena
    1 min walk
  • 中華食堂日高屋さいたま新都心店
    1 min walk
  • Saitama-Shintoshin Station
    2 min walk
  • Tokyo (HND-Haneda)
    79 min drive

Room options

View all photos for Superior Single Room

In-room safe, soundproofing, free WiFi

Superior Single Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Triple Room

In-room safe, soundproofing, free WiFi

Superior Triple Room

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Semi Double Room

In-room safe, soundproofing, free WiFi

Superior Semi Double Room

  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area | Flat-screen TV, pay movies

Executive Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

In-room safe, soundproofing, free WiFi

Superior Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

In-room safe, soundproofing, free WiFi

Executive Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

In-room safe, soundproofing, free WiFi

Superior Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Single Room

In-room safe, soundproofing, free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Air conditioning
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4.4 out of 5, Excellent, (1010)
The price is $87
per night
$95 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

Hotel Metropolitan Saitama Shintoshin

3.5-star hotel in Chuo Ward
A restaurant, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities.
Hotel Metropolitan Saitama Shintoshin offers 157 accommodations with safes and complimentary bottled water. Flat-screen televisions come with pay movies.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Saitama hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Saitama hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Hotel Metropolitan Saitama Shintoshin has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
カフェ クロスヤード - This café serves breakfast, lunch, and light fare.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Self parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 358 out of 546 reviews" "
Rating 8 - Good. 156 out of 546 reviews" "
Rating 6 - Okay. 22 out of 546 reviews" "
Rating 4 - Poor. 5 out of 546 reviews" "
Rating 2 - Terrible. 5 out of 546 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Pengxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

MeeDeessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Miki

Stayed 15 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Metropolitan Saitama Shitoshin
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Stayed 1 night in May 2024

10/10 Excellent

Taka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kenji

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Stayed 4 nights in Mar 2024

10/10 Excellent

yumi

Stayed 4 nights in Mar 2024

10/10 Excellent

Rushan

Stayed 1 night in Jan 2024

10/10 Excellent

Katy

Stayed 2 nights in Dec 2023

10/10 Excellent

Phuong Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Good price 👍
Stayed 2 nights in Sep 2023

10/10 Excellent

Kazuo

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and easy access to everything 👌
Stayed 3 nights in May 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice
This is our first choice for staying in Saitama. The hotel is just a few steps from Saitama Shintoshin station with check-in on the 5th floor. Our stay was a couple of months before COVID restrictions were lifted and we were pleased with everything. The front staff helped us with several issues. The hotel restaurant was pricey, but there is a Royal Host "family restaurant" across the walkway where you can get a reasonable Western or Japanese meal. Every other kind of restaurants and shopping close by at Cocoon mall. The rooms are small but clean. We came from overseas and unfortunately there was no longer an ON-Liner bus from Narita Airport to the station area, but we got there by train quickly with luggage on the Keisei Skyliner with a change at Nippori.
Stayed 3 nights in Feb 2023

10/10 Excellent

Glendon

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
clean hotel
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
better to give us complimentary 2 water bottle, not the 1.
Stayed 1 night in Feb 2021

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and location
Professional staff. Very courteous
Stayed 12 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from all personnel. Wish there was a fitness center.
Stayed 2 nights in Jan 2020

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019