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Palace Hotel Omiya

4.0 star property

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Photo gallery for Palace Hotel Omiya

Suite, Non Smoking, City View | 1 bedroom, down comforters, minibar, blackout drapes
Reception
Banquet hall
Buffet
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Omiya Park
    ‪18 min walk‬
  • Saitama Super Arena
    ‪18 min walk‬
  • Railway Museum
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Single Room, Non Smoking

1 bedroom, down comforters, minibar, blackout drapes

Single Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View | 1 bedroom, down comforters, minibar, blackout drapes

Suite, Non Smoking, City View

  • 554 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | 1 bedroom, down comforters, minibar, blackout drapes

Royal Suite, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Double Room, Non Smoking

Corner Double Room, Non Smoking | 1 bedroom, down comforters, minibar, blackout drapes

Corner Double Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, down comforters, minibar, blackout drapes

Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room with Extra Bed, Non Smoking

1 bedroom, down comforters, minibar, blackout drapes

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | 1 bedroom, down comforters, minibar, blackout drapes

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, 4 Bedrooms, Smoking

Family Room, 4 Bedrooms, Smoking | 1 bedroom, down comforters, minibar, blackout drapes

Family Room, 4 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Double Room, Non Smoking

1 bedroom, down comforters, minibar, blackout drapes

Double Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Smoking

1 bedroom, down comforters, minibar, blackout drapes

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Non smoking

1 bedroom, down comforters, minibar, blackout drapes

Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Smoking

1 bedroom, down comforters, minibar, blackout drapes

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Smoking

1 bedroom, down comforters, minibar, blackout drapes

Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Corner Double Room-Smoking

Miscellaneous

Corner Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Suite Non Smoking

Miscellaneous

Palace Suite Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room Non smoking

1 bedroom, down comforters, minibar, blackout drapes

Single Room Non smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Corner Double Room-Non-Smoking

Miscellaneous

Corner Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Twin Room With Extra Bed Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

View all photos for Semi Double Room

1 bedroom, down comforters, minibar, blackout drapes

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non smoking

1 bedroom, down comforters, minibar, blackout drapes

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

1 bedroom, down comforters, minibar, blackout drapes

Royal Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Non Smoking

1 bedroom, down comforters, minibar, blackout drapes

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Corner Double -18.5 Sq.m

1 bedroom, down comforters, minibar, blackout drapes

Corner Double -18.5 Sq.m

  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non-Smoking

1 bedroom, down comforters, minibar, blackout drapes

Semi Double Room Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Four Beds Room Smoking

1 bedroom, down comforters, minibar, blackout drapes

Four Beds Room Smoking

  • Sleeps 4
  • 4 Double Beds

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About this property

Palace Hotel Omiya

4-star hotel in Omiya
6 restaurants, 2 bars/lounges, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.
Palace Hotel Omiya offers 204 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Saitama hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This Saitama hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Crown Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner.
Parterre - This buffet restaurant serves breakfast, lunch, and dinner.
Zuirin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Royal Oak - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,680 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crown Restaurant
  • Keyaki
  • Parterre
  • Royal Oak
  • Zuirin

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3300 per person
  • Self parking fee: JPY 1680 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Palace Hotel Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 654 reviews
Rating 8 - Good. 239 out of 654 reviews
Rating 6 - Okay. 59 out of 654 reviews
Rating 4 - Poor. 12 out of 654 reviews
Rating 2 - Terrible. 11 out of 654 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Great location, great place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Akiko

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff, and rooms with complimentary water and slippers. Only issue was a few areas of the room could use more cleaning. A few surface spaces were dusty and floor needed vacuuming, especially at the air purifier. One set of pajamas also had stains and was yellow compared to the second set of pajamas. Overall, loved my stay and will come back. Very affordable and lovely hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station
Stayed 3 nights in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Only about a 5 min walk from the station. Very clean service
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Palace…

Great Hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel!!

Nice hotel.. some communication issues with cleaning staff in (I speak Japanese) but nice hotel!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Zaijin

Stayed 4 nights in Jan 2025

10/10 Excellent

LAU KING

Excellent on everything

It's so amazing, really out of my expectation. Everything is good, comfortable and clean. Breakfast is good. Location is good. I must come again in the future if I visit the same city.
Stayed 1 night in Jan 2025

6/10 Okay

Kenichiro

Stayed 1 night in Dec 2024

10/10 Excellent

chizuko

Stayed 1 night in Dec 2024

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated. Location is good and staffs is wonderful.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location is good, near to train station. However the bed is not comfortable. Too soft.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Stayed 1 night in Nov 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for ding and transportation.
Stayed 1 night in Oct 2024

6/10 Okay

Hiromi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it is a great hotel and convenience

Overall it was an excellent stay . One thing I noticed was , there were no towels hanging hooks or anything that I can hang used wet towels other than above the tab or the sink . Those works for the smaller towels but not for the bath towel which it is a longer .
Stayed 3 nights in Oct 2024

6/10 Okay

Aya

Stayed 3 nights in Oct 2024

10/10 Excellent

K

Very good.

Nice room in a very convenient location, close to the railway station and restaurants.
Stayed 3 nights in Oct 2024

8/10 Good

Naomi, Tualatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable bed!
Stayed 1 night in Sep 2024

10/10 Excellent

Jaehyup, Southlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient hotel. Breakfast had a wide selection of items with good quality. Room had ample amenities and more. The area has lots of shopping and dining options and extensive rail connection. Would visit again when I return to meet friends in this area.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel!
Stayed 1 night in Aug 2024