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NH Collection Salamanca Palacio de Castellanos

4.0 star property

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Photo gallery for NH Collection Salamanca Palacio de Castellanos

View from room
Sports facility
Minibar, in-room safe, desk, blackout drapes
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
$146
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Calle San Pablo, 58, Salamanca, Salamanca, 37008
  • University of Salamanca
    ‪3 min walk‬
  • San Esteban Convent
    ‪3 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Salamanca (SLM-Matacan)
    ‪17 min drive‬

Room options

View all photos for Small Superior Room

Minibar, in-room safe, desk, blackout drapes

Small Superior Room

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Duplex)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Duplex)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Duplex Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Duplex Extra Bed 3 adults)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

9.4 out of 10
Exceptional
(41 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, View

Superior Room, View | Room amenity

Superior Room, View

9.4 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Duplex Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Duplex Extra Bed 2 adults + 1 child)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Single

Superior Single | Minibar, in-room safe, desk, blackout drapes

Superior Single

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

NH Collection Salamanca Palacio de Castellanos

4-star hotel in Salamanca Centro
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference center, self parking, and conference space are onsite. Housekeeping is available on request.
NH Collection Salamanca Palacio de Castellanos offers 62 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salamanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3757 square feet (349 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

NH Collection Salamanca Palacio de Castellanos is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Trento - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 23 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trento

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (3,757 square feet of space)

Outdoors

  • Terrace

Accessibility

  • 20 steps to reach entrance
  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Covered self parking fee: EUR 23 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

NH Salamanca Palacio Castellanos Hotel
Palacio Castellanos Hotel
NH Salamanca Palacio Castellanos
Palacio Castellanos
Nh Hotels Salamanca
Nh Hotel Salamanca
Nh Palacio De Castellanos Hotel Salamanca
NH Collection Salamanca Palacio Castellanos Hotel
Collection Palacio Castellanos Hotel
NH Collection Salamanca Palacio Castellanos
Collection Palacio Castellanos
NH Collection Salamanca Palacio de Castellanos Hotel
NH Collection Salamanca Palacio de Castellanos Salamanca
NH Collection Salamanca Palacio de Castellanos Hotel Salamanca

NH Collection Salamanca Palacio de Castellanos Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 412 out of 564 reviews
Rating 8 - Good. 109 out of 564 reviews
Rating 6 - Okay. 28 out of 564 reviews
Rating 4 - Poor. 7 out of 564 reviews
Rating 2 - Terrible. 8 out of 564 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The spectacular setting was breathtaking . History of the area incredible. Lovely hotel, staff And breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Maria, Quito

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

marcelo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I specifically asked for a room with lots of light, and a big window, and that was the que room I booked. Initially i received a room without a window, only with a ceiling window.... very bad.... Than i went back to the atendant in the reception and asked for a better room. She gave me a room with a window of 1 feet x 3 feet! Than i gave up... If you need something from these hotel/ staff, probably youre not going to get!
Stayed 1 night in May 2025

10/10 Excellent

Tony

Stayed 1 night in May 2025

8/10 Good

Yuk Hung Vickie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located inside a castle, generally clean and tidy. The room was good enough for two people, though not very spacious. One thing which sounded odd to me was that there was no air conditioning in the room. The staff said the weather was not too hot, so the air conditioning system was shut down. We had to open the window for ventilation and occasionally it was a bit noisy. Overall, an above average hotel with good service.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice. Roma are confortable with good amenities. The reception staff was nice during our registration/check in. The first night there were having lots of noices after 10:00 PM
Stayed 2 nights in May 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities
I must disregard the complications caused by the national power failure at 1230 in the middle of my stay. Separately however the Hotel Wifi was down for the entire period of my stay for quite separate reasons which were not resolved. On the middle day of my stay some annual desalination of the hotel water system meant no washing, showering, bathing or drinking tap water for seven hours. Only one bottle of tap water provided for entire stay. Breakfast was a rather meagre buffet Valet parking excellent both on delivery and collection Really nice room and bathroom Very attentive and kind staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Imanol, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

The hotel is beautiful and the location is excellent. It is relatively easy to access, and the parking is very convenient downstairs from the lobby level. Everything had been thought of. There was cold water available in the lobby. The reception staff noted (from my passport) that my birthday would occur during our stay and remembered to wish me a happy birthday on the day! There were glasses in the bedroom and also the bathroom. There were plenty of electrical outlets, and the wifi was easy. The view from the front room with balcony could not be beat, looking directly on the convent church. In short we were delighted with our 3-day stay in every way.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bethami

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very attractive, comfortable, well-located and friendly hotel, great for exploring Salamanca. Our room had a lovely view, and it was easy to walk all over, then return to relax in a clean, modern room. Nothing was lacking, down to bottles of water for the road when we left.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience at Palacios de Castelllanos was amazing! The entrie staff was professional and helpful. We felt very comfortable there and are excited to return soon!
Stayed 8 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent hotel

Very nice and comfortable hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adson

Stayed 1 night in Mar 2025

10/10 Excellent

Carlo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and great location. We stayed 2 nights in March. Breakfast was excellent. Staff were great
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Vero Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and location! Everything is within walking distance. Rooms were clean and the bed very comfortable!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronaldo

Traveled with partner
Perfectly located within walking distance of major attractions. Staff is friendly and professional. Facilities are impecable. Highly recommended!
Stayed 2 nights in Jan 2025

10/10 Excellent

lissett

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Albert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Polite.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, lovely hotel very walkable city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana Pilar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Salamanca, the NH Salamanca Palacio de Castellanos is a great choice to stay when traveling here. Especially if you travel with small children.
Stayed 1 night in Dec 2024

10/10 Excellent

Chenmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience, in addition we had a room update which was excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

IGNACIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Lovely and courteous staff. Will recommend or return.
Stayed 2 nights in Dec 2024