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When we arrived, the pillows in the room were dirty, and there was no hair dryer for my wife. I called the manager, and they changed them. They don't change towels or make the bed—nothing like that during your stay. If you have a movie app, you're fine; otherwise, there are no local channels to watch.

Great location, friendly staff.

Wonderful service and location

The hotel is located along Calle Ronda (one of oldest streets in Quito). Perfect location as it is so close to the central park, president’s palace, San Francisco Church, Cathedral, Basilica and many more. The hotel is very quiet even though a lot of restaurants and shows are outside the facility… perfect for relaxation. There’s filtered water dispenser, so you don’t have to worry about being hydrated. Room was big, bed was clean. A beautiful viewpoint is located at the top level with the views of panecillo and the virgin statue. Free breakfast is available at 0600 which is perfect to grab something before the Tours. Staff were great and attentive. I would really recommend to this hotel.

this is a great property & Mario & Blanca make even more special. Do yourself a favor & when you visit Quito, visit with them at this fabulous property!

I didn’t like the fact that they charged me for checking me in a few hours early as I had an early flight and I had no where else to go. Having said that the hotel is well situated within walking distance of shops and restaurants. The breakfast was very good and presentation was great , the restaurant staff were also top notch . The property is upscale in the way it’s set up.